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Best Western Plus Hunter Gateway

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238 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Brisbane, Australia
Reviewed 15 June 2014

This is my new favourite hotel. My room (115) was luxurious, modern and clean with a pretty garden/fern view at the back and a very comfortable bed. The reverse-cycle aircon kept me perfectly comfortable during two very cool nights, and I heard no traffic noise at all. The staff couldn't have been friendlier, from the receptionist who chatted to me...

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Helpful?
2Thank LouLou5111
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Dear Lou Lou Thank you for your fabulous review on your stay with. It is always such a pleasure to receive such a wonderful report when a guest has enjoyed their stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We look forward to...

Wollongong, Australia
Reviewed 14 June 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Karen W
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Pitt Town, Australia
Reviewed 18 May 2014

First time at the Mecure Maitland, attended lovedale long lunch. We attended with a large group, the hospitality was excellent. Rooms were spacious and clean, bathroom was also very spacious. We had a lovely weekend, defiantly be back again. Thank you to the friendly staff Sharon and Rena, for making our stay so enjoyable.

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Helpful?
Thank Katie S
RenaT_23, Guest Relations Manager at Best Western Plus Hunter Gateway, responded to this review

Hello Katie, Thank you for your lovely feedback regarding your stay with us for the Lovedale Long Lunch in May this year. We are very pleased to hear that you were comfortable and enjoyed your visit. We hope we can asisst you and your friends again next year. Kind Regards, Sharon Davidson

Reviewed 17 May 2014

Once again we have been looked after at the Mecure @ Maitland. There was no problem with last minute arrangements for our large group that were attending the Lovedale long Lunch, the office ladies were more than helpful and also directed us on local services and dining facilities. Everyone was more than pleased with breaky and the large clean dining...

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Helpful?
1Thank Kassamack
RenaT_23, Guest Relations Manager at Best Western Plus Hunter Gateway, responded to this review

Dear Kassamack, It was a joy to host your group during May this year. We are pleased to hear that you all enjoyed your stay and breakfast with us the following day. Our guest feedback is very important to us at Mercure Maitland and we appreciate you taking the time to tell us about your stay. Looking forward to seeing...

Penrith, Australia
Reviewed 14 May 2014

My husband and I stayed overnight and it was fabulous! Spacious showers, easy to find location and customer service was fantastic. For the cost the room was suitable. We took advantage of the buffet breakfast the morning of check out and it was delicious. Definitely use again when In the area

Review collected in partnership with Mercure Hotels
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Helpful?
1Thank Tina L
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Dear Tina L Thank you for your wonderful review on your stay with us. I will pass this on to my staff. We look forward to seeing you again in the future, Kind Regards Rena Taylor Manager

Melbourne, Australia
Reviewed 8 May 2014

There is not enough space here to express our disappointment. Thin walls! had to listen to the person next door talking on the phone till 2am. Staines on the bedding and soft furniture. Yuk. Rude staff, No Service. i Thought Mecure was an up market place to stay. I was very much mistaken. How many stars is this place? On...

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2Thank Happy T
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Dear Happy T, I was shocked to read your comments regarding your stay with us. I am sorry your experience did not meet your expectations and I would really like the opportunity to discuss your stay issues in person. At Mercure Maitland we strive to provide superior service for every customer and your feedback is important to us. Hoping to...

Sydney, Australia
Reviewed 2 May 2014

My partner and I attended the Groovin the Moo festival and stayed here as everywhere else was booked out. It was really expensive for one night - I have paid less in the heart of Sydney CBD for a Saturday night, but due to the festival prices were inflated. We were happy with our choice. Pros - they had rooms...

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Helpful?
Thank JodyTD
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Hello Jody, thankyou for your review on your stay with us over the Groovin the Moo weekend. I am very concerned about comments regarding the state of your room, under no circumstances is this acceptable. Can you please contact me either via phone on 02 4937 7999 or email: rena.taylor@mercuremaitland.com.au so that I may the appropriate measure to ensure all...

Bathurst, Australia
Reviewed 30 April 2014

Friends and I had a couple of nights here on the weekend.. The room was clean and beds comfortable. Close to food and petrol station. Absolutely cannot fault the staff, they were so helpful. In particular Sharon who made a massive effort in helping us get to where we needed to be! Would stay again!

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Helpful?
Thank leesh1288
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Dear Guest, Thankyou for your wonderful review regarding your stay with us over the Groovin the Moo weekend. It is always a pleasure to receive positive feedback. I will pass on your comments to Sharon. We look forward to seeing you again in the future. Kind Regards Rena Taylor Manager

Sydney, Australia
Reviewed 29 April 2014

Review collected in partnership with Accorhotels.com
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Thank Mac482014
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Sydney, Australia
Reviewed 15 April 2014

Just stopping for the one night we found this place to be very convenient and easy to find. Close to lots of eateries with a pub right next door...walking distance. Huge room and bathroom, very clean. Reception staff very pleasant and helpful. Would stay here again anytime. Breakfast was included and full buffet style, staff very nice.

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Helpful?
Thank boozybub
RenaT_23, Manager at Best Western Plus Hunter Gateway, responded to this review

Dear Guest, Thank you so much for your positive review. I was so pleased to read that you had a pleasant stay. I will pass your comments onto our staff. We look forward to welcoming you back in the future. Kind Regards Rena Taylor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Hunter Gateway consists of 61 well-appointed rooms; all situated at ground level, with easy access and off street parking. Opened in October 2007 this modern, Motel and Conference Centre complex is situated 5 minutes west of historic Maitland the gateway to the Hunter Valley wine region. The BEST WESTERN Hunter Gateway is ideally located for a break on route, either traveling to northern NSW or southbound to Sydney. Enjoy a short break to go winetasting in the vineyards, play golf or travel to Port Stephens to cruise the bay on a dolphin watch. ... more   less 

Additional Information about Best Western Plus Hunter Gateway

Address: 11 Denton Park Dr, Rutherford, Maitland, New South Wales 2320, Australia (Formerly Mercure Maitland)
Region: Australia > New South Wales > Greater Newcastle > Maitland > Rutherford
Price Range: $108 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hunter Gateway 4*
Number of rooms: 62
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Also Known As:
Bradford Hotel Maitland
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hunter Gateway staff and other travellers.
3 questions
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Sydney, Australia
Sydney, Australia
Sydney, Australia
8 months ago

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Questions? Get answers from Best Western Plus Hunter Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room hasn't been a smokers room !”
 of 5 bubbles donnag182, 9 Dec 2016 | Read review
“All rooms are ground level.”
 of 5 bubbles 99bettyw, 15 Sep 2016 | Read review
“All on one level - no stairs all rooms have a patio. King room was great for a longer stay”
 of 5 bubbles 85teenac, 7 Jun 2016 | Read review
“All on one level. Wheelchair friendly.”
 of 5 bubbles Angela40, 2 Apr 2016 | Read review
“Check that a 'discounted' room doesn't equate to the worst room on the premises.”
 of 5 bubbles Fatchickslim, 23 Mar 2016 | Read review
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