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Swissotel Resort Phuket Kamala Beach

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Traveller (902)
Room & Suite (474)
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Travellers' Choice 2019 Winner
Located on Kamala Beach just 30 minutes southwest of Phuket International Airport, Swissotel Resort Phuket is the ultimate resort retreat for friends, families and small groups seeking relaxing beach holidays. Designed for the discerning, modern traveller, Swissotel Resort Phuket offers a choice of one, two and three-bedroom suites. In addition to natural sun-kissed beaches and turquoise seas, the resort ensures the comfort of each guest with an extensive range of facilities including several dining options, a lagoon-style swimming pool, spa and fitness centre, Kids World and a wide array of recreational activities. For a corporate meeting, wedding or gala event the selection of eight meeting rooms, with capacity for up to 150 persons can be styled to suit personal tastes and requirements, while the event management team will ensure that world renowned Swiss hospitality and reliability.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Family Rooms
Kitchenette
Non-Smoking Rooms
Suites
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HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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1,468Reviews
1,352Photos
90Q+A
100Room tips
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Popular mentions
Best Hotel for families, so many activities set out daily for children and adults. There is a kids club and that was cool for our older kids with PS4 and play gym heaps of things. Staff are amazing as all Thai people very friendly and always taking their time out to play or
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Review collected in partnership with this hotel
Hotel's Favourite
We stayed here for a week and we were treated like royalty from day one to day 7!! The staff is absolutely amazing!! Our room was spacious and very neat and tidy!! The pool area... what can I say about that..?? Wow, it was amazing, so you would know instantly where we spent most
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Response from Claudio S, Manager at Swissotel Resort Phuket Kamala Beach
Responded Oct. 20, 2018
Dear Patrys1512 Thank you for staying with us at Swissotel Resort Phuket Kamala Beach. I am happy to hear that your time with us has been fantastic and thank you for sharing your experience with us. It's great to receive such pleasant feedback and I will gladly share it with our team members. I am looking forward to welcome you back very soon! Kind regards Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach
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We have spent the last 9 days at the Swissotel Kamala and have really enjoyed our stay. It has a very nice pool, an attractive layout and the staff are very friendly. Rooms were comfortable with plenty of space (if you don't like climbing a lot of stairs, request a room on the
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Oh, Swissotel... First the positives: Good sized, clean family accommodation. Lots of families staying so my kids made lots of friends. Kamala Beach is lovely. And the negatives (grab a cup of tea and settle down for this...) The walk to Kamala Beach is dangerous. It’s
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Terrible customer service, tried to trick us when buying a bottle of sparkling wine, poor shower pressure, hot food at breakfast was cold, pool bar staff were rude and lazy. Room had dirty utensils. Kids in pool were unsupervised and freely disturbing the peace. Not happy at
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Review collected in partnership with swissotel.com
Response from Claudio S, Manager at Swissotel Resort Phuket Kamala Beach
Responded 5 days ago
Dear LightPacker611797, Thank you very much for choosing to stay with us at Swissotel Resort Phuket Kamala Beach. I am sorry to hear that your stay with us was not satisfying and I sincerely apologize for this. After investigating I found that the issue with the sparkling wine was a misunderstanding of our bar team and I understand our F&B manager took care of you after this incident. Nevertheless, I had a word with all concerned department managers to step up their effort in team training and supervision so that we can avoid such incidents in future. Our hotel attract lots of families with kids as we are offering lots of activities (by the way not only for kids), a kids club and a large lagoon style swimming pool. It might be possible that the kids are playing around but I am sure their parents have supervised them. Once again thank you for your feedback and I do hope you will give us another chance in the future. Kind regards, Claudio Schibli Hotel Manager Swissotel Resort Phuket Kamala Beach.
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12345695
do they still bake own breads
I don’t think so.
0 votes
Can you upgrade to half board when you arrive at hotel or do you have to book it before?
You can do this at hotel also.
0 votes
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No problem. There are many taxis.
1 vote
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Oh forgot... They do have shuttle service.. From the hotel 100 baht/person... EACH way.. 10 AM and 1 PM going out and 2 and 5 pm return.. So if as couple... Definitely cheaper for shuttle bus...
1 vote
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Does the hotel offer international plugs or is it best to bring own?
Yes, the hotel has international adapters at the front desk.
1 vote
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12345618
"Choose the ground level if you are unable to climb stairs."
"Look for another hotel"
"ground level are quiet, safe, and easier to get to than upper levels."
"No lifts so lower floors are better. All the 2 bedroom suites face the pool"
"I found 1st floor rooms good"
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12345620
PRICE RANGE
US$72 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott phuket at kamala beach hotel kamalacourtyard phuket kamala beach
FORMERLY KNOWN AS
Swissotel Resort Phuket
LOCATION
ThailandPhuketKathuKamala
NUMBER OF ROOMS
180
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