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Chateau Joliette

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127 Reviews from our TripAdvisor Community

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Showing 52: English reviews
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Orlando, Florida
Reviewed 4 weeks ago via mobile

We stayed there 2 nights earlier last year and had a good time. The hotel's views of the river are breathtaking. The rooms were nice, but needed a little updating. Very friendly and professional staff.

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Helpful?
Thank Steve R
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this great review. We are glad that you enjoyed your last stay with us. We hope we can welcome you again. Best regards,

Belmont, New Hampshire
Reviewed 22 November 2016 via mobile

Stayed here for two nights. When we arrived, the young lady at the desk (who spoke excellent English) explained that because a function was happening and could "be loud"... she advised us to take a room on an upper floor. We chose a king suite on the third floor. The room was clean and nicely appointed. It had a separate...

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Helpful?
Thank Testtrackmama
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this great review. We are glad that you appreciated your stay with us, as well as the food and the service that our employees provide. As for the bathroom, we recognize that the area is limited. We do have some rooms where the bathroom door opens from the outside of the room. It could be...

Ottawa, Canada
Reviewed 29 October 2016

The room was comfortable and had a great view. Their heating system can be noisy. The wi-fi was erratic the first night, so much that we gave up in frustration. It was a-ok in the morning. The morning buffet was adequate.

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Helpful?
Thank elaroc2478
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this comment. We appreciate that you took some time to write your impressions; that way, we can improve our services. We are truly sorry about the wi-fi situation. A follow-up will be done with the maintenance departement to assure that it works properly. Also, we will make sure that our front desk agents knows the...

Santa Barbara, California
Reviewed 25 October 2016

Flat out the best in bed reading lights in the world ! You have to see to believe it. Anyway, located in Joliette across the river from the town. 4 story modern as in new. I would say a fine business hotel. Unfortunately for me I somehow made a reservation for a breakfast suite for 6/29 when I was arriving...

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Helpful?
Thank Gary G
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this review. We are glad that you appreciate your stay with us, as well as our reading lights! Please note that we do have decaf Keurig cup upon demand at the front desk. As for this infortunate situation with your arrival date, we are glad that we could accomodate you with a room. Our american...

Montreal, Canada
Reviewed 22 October 2016

I was in room 401, which was one of their suites. I enjoyed my stay. Restaurant offers a variety of plates for each of the three meals. Their bar serves the best fries I ever had so far in my life. Room service is fast and efficient. WiFi is very fast and reliable: I had my MacBook Pro, which I...

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Helpful?
Thank ranstep
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this wonderful review. We are overwhelmed that all these aspects of your stay pleased you and that your expectations were fulfilled. Be sure that all the relevant departments will be inform of your comment. This is a great motivation to keep up our great work everyday. We hope we could have the pleasure to welcome...

Sao Paulo, SP
Reviewed 8 October 2016 via mobile

We stayed for one night ; the check in was fast and I booked from hotels.com and I forgot to add breakfast at my reservation ( is more expensive over there ) so we didn't have breakfast there ( we had at the city ) . the room Was good but it smell a little Bit mold . The river...

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Thank on the road b
Andrée-Anne P, Responsable de la réception at Chateau Joliette, responded to this review

Dear guest, Thank you for taking the time to write this useful review, we always like to know our flaws so we can improve ourselves. Unfortunately, when our clients book their room with a third party website, we cannot make any changes to the reservation, unless the client himself contact the website to modify the reservation. We would like if...

Reviewed 14 September 2016

Very friendly. Clean room the food is good well situated almost down town Joliette. Parking the room are big enough the bathroom very clean the decor well selected if need a room for special occasion they have them

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Thank Carole C
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this wonderful comment. We are pleased to know that you appreciated all the aspects of your stay with us. We truly hope we could welcome you again in a near future. Best regards,

Amherst, New Hampshire
Reviewed 23 August 2016

This was the 2nd time we stayed here after a seven year absence. The hotel has been very well maintained and we found the staff to be tops once again. Very clean, wonderful morning buffet, safe and central location, and lovely scenario abutting hotel. Even with events being held on the floor below we found the hotel quiet and restful.

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Helpful?
Thank Bill C
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for this great review. We are glad that once again, you enjoyed your stay with us and that your expectations were happily fulfilled. We truly hope we could see you again, in less than 7 years! Best regards,

Hamilton, Canada
Reviewed 26 May 2016

Arrived at the Chateau early in the afternoon to find out that my reservation was not found the number of reservation was under another person and was for one night instead of two, took the front desk approx twenty minutes to try and get me a room for the first night, service is not that great, make sure you ask...

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Helpful?
Thank johnmZ6422XW
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for your comment regarding your stay and be sure that we are taking it very seriously so that we can improve our service. We are deeply sorry about the mistake regarding your reservation. We assure you that a monitoring will be conducted with our front desk agents to make sure those kind of situation don't occure...

Campbellton, Canada
Reviewed 13 May 2016 via mobile

Nice hotel, been there twice with my husband for work. Clean and renovated. Excellent food but the bartender need to be nicer. No smile and kind of rude with womens! But i seen her with men and she's find?! The women at breakfast though she's really nice and work hard to make sure your cup of coffee is full loll...Overall...

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1Thank burton_dragon148
Andrée-Anne P, Front Office Manager at Chateau Joliette, responded to this review

Dear guest, Thank you for taking the time to express your opinion about your last stay. We are sorry to hear about your experience with one of our employee. Please know that we take this kind of behavior very seriously and that a meeting is schedule with the management team so that we can stop this kind of demeanor. As...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Chateau Joliette

Address: 450 rue St Thomas, Joliette, Quebec J6E 3R1, Canada
Region: Canada > Quebec > Joliette
Price Range: $122 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Joliette 3*
Number of rooms: 89
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Also Known As:
Chateau Joliette Quebec
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Joliette staff and other travellers.
2 questions
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Ottawa, Canada
2 months ago
Calgary, Canada
8 months ago

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Questions? Get answers from Chateau Joliette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor with a view of the falls”
 of 5 bubbles elaroc2478, 29 Oct 2016 | Read review
“Suite is not expensive and worthwhile”
 of 5 bubbles ranstep, 22 Oct 2016 | Read review
“The hotel is not that tall so all rooms are ok”
 of 5 bubbles 103carolec, 14 Sep 2016 | Read review
“Close to a two great public golf courses; Bas de Roc and Montcalm”
 of 5 bubbles BillC404, 23 Aug 2016 | Read review
“3rd floor and up”
 of 5 bubbles johnmZ6422XW, 26 May 2016 | Read review
5 of 5