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All reviewsbreakfast and dinnerthe hotel managerpool barall inclusive drinksimperial palacehotel situatedrelaxing weekfantastic holidayhigh standardmain restaurantgreecesunbedsseadrainanimatorscocktailsbeaches
Well what a fantastic holiday , great hotel and complex , room was very clean as were the grounds , staff always very helpful and polit . The resturant manager was always there for every sitting making sure his guests were happy. Resturant staff were...More
1 Thank Richard B
Response from George K, Manager at Theophano Imperial Palace HotelResponded August 26, 2017
Dear Guest Richard B,
Thank you for taking the time to write your feedback on your holiday experience at our lti Theophano Imperial Palace Hotel. Only through your very important to us, and objective reservations of yours of course we are able to measure our...More
Let me start like this: is this a 5* hotel comparable to club Med 5* -- NO
Is it worthy 300 euro a night -- NO
Is this a great place for vacation -- DEFINITELY YES
Since TripAdvisor does not let one to score 4.5...More
3 Thank MarcinDrP
Response from George K, Manager at Theophano Imperial Palace HotelResponded October 13, 2017
Dear Guest, MarcinDrP,
Yes, the lady manager is here and reads along with our team, all your objective, kind, true, remarks.
What can I, we, say, than giving you a warm smile you experienced already, and say a true "thank you!" indeed.
Our team will...More
Where to start.. this is really the worst experience I had in a hotel ever. Every single touchpoint, everything I saw or ate or wanted to do, failed. This desaster of hotel is not even coming close to 5 stars (who corrupted the star association?!)....More
This was my first resort all inclusive holiday experience and I've got to say I was very satisfied.
The room was very clean, only sometimes there was a bit of a stench from the drain, but all you needed was to open the window and...More
2 Thank Bronhilda44
Response from George K, Manager at Theophano Imperial Palace HotelResponded August 16, 2017
Dear Guest, Bronhilda44,
Thank you for taking the time to write your feedback on your holiday experience at our Lti Theophano Imperial Palace Hotel. Your comments are really so important to us. Only this way, we can measure and improve certain aspects of performance were...More
10 days the same menu for dinner; In a restaurant for flying bees, and mosquitoes for dinner; The central climate weakened during the stay, so we breathed on the scruples; Staff is not trained, and waiters are too close to guests; WIFI very bad; Plaza...More
1 Thank grupazemljotres
Response from George K, Manager at Theophano Imperial Palace HotelResponded August 11, 2017
Dear Guest grupazemljotres,
thank your for taking the time to write your feedback on your holiday experience here at the Theophano Imperial Palace Hotel.
Our customer's comments are very important to us as only through their objective observations and remarks we are able to measure...More