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Theophano Imperial Palace Hotel

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Traveller (105)
Room & Suite (168)
Pool & Beach (58)
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Overview
  • Excellent49%
  • Very good22%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
Jun. 28Jun. 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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All reviewsbreakfast and dinnerthe hotel managerpool barall inclusive drinksimperial palacehotel situatedrelaxing weekfantastic holidayhigh standardmain restaurantgreecesunbedsseadrainanimatorscocktailsbeaches
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11 - 15 of 74 reviews
Reviewed August 25, 2017

Well what a fantastic holiday , great hotel and complex , room was very clean as were the grounds , staff always very helpful and polit . The resturant manager was always there for every sitting making sure his guests were happy. Resturant staff were...More

1  Thank Richard B
Response from George K, Manager at Theophano Imperial Palace HotelResponded August 26, 2017

Dear Guest Richard B, Thank you for taking the time to write your feedback on your holiday experience at our lti Theophano Imperial Palace Hotel. Only through your very important to us, and objective reservations of yours of course we are able to measure our...More

Reviewed August 19, 2017

Let me start like this: is this a 5* hotel comparable to club Med 5* -- NO Is it worthy 300 euro a night -- NO Is this a great place for vacation -- DEFINITELY YES Since TripAdvisor does not let one to score 4.5...More

3  Thank MarcinDrP
Response from George K, Manager at Theophano Imperial Palace HotelResponded October 13, 2017

Dear Guest, MarcinDrP, Yes, the lady manager is here and reads along with our team, all your objective, kind, true, remarks. What can I, we, say, than giving you a warm smile you experienced already, and say a true "thank you!" indeed. Our team will...More

Reviewed August 10, 2017 via mobile

Where to start.. this is really the worst experience I had in a hotel ever. Every single touchpoint, everything I saw or ate or wanted to do, failed. This desaster of hotel is not even coming close to 5 stars (who corrupted the star association?!)....More

4  Thank Dani Z
Reviewed August 10, 2017

This was my first resort all inclusive holiday experience and I've got to say I was very satisfied. The room was very clean, only sometimes there was a bit of a stench from the drain, but all you needed was to open the window and...More

2  Thank Bronhilda44
Response from George K, Manager at Theophano Imperial Palace HotelResponded August 16, 2017

Dear Guest, Bronhilda44, Thank you for taking the time to write your feedback on your holiday experience at our Lti Theophano Imperial Palace Hotel. Your comments are really so important to us. Only this way, we can measure and improve certain aspects of performance were...More

Reviewed August 9, 2017

10 days the same menu for dinner; In a restaurant for flying bees, and mosquitoes for dinner; The central climate weakened during the stay, so we breathed on the scruples; Staff is not trained, and waiters are too close to guests; WIFI very bad; Plaza...More

1  Thank grupazemljotres
Response from George K, Manager at Theophano Imperial Palace HotelResponded August 11, 2017

Dear Guest grupazemljotres, thank your for taking the time to write your feedback on your holiday experience here at the Theophano Imperial Palace Hotel. Our customer's comments are very important to us as only through their objective observations and remarks we are able to measure...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Concierge
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$101 - US$565 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$565 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (105)
Room & Suite (168)
Pool & Beach (58)
Dining (45)
Business Centre & Event Rooms (5)
Questions & Answers
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Leighanne T
October 11, 2017|
AnswerShow all 3 answers
Response from Janet F | Reviewed this property |
Yes there is quite a large town about half a mile away
1
Vote
martyn c
September 7, 2017|
AnswerShow all 2 answers
Response from Janet F | Reviewed this property |
Hi, No there were no kettles in the room. You can take your own travel kettle and then get as many tea packets etc. from the restaurant. Hope you have a lovely time there. We did.
0
Votes
dianne m
August 2, 2017|
AnswerShow all 2 answers
Response from Adrian B | Reviewed this property |
Hello. About 50 miles (80 km). Sorry, but I didn't use a taxi.
0
Votes
Room Tips
"Most rooms facing the pool have a sea view too on the first florr and above"
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"leave out this hotel, if possible"
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"the rooms with the view to the sea are are the best"
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"Ask for a top floor room , better views over grounds"
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