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Dhawa Cayo Santa Maria

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Traveller (1855)
Pool & Beach (500)
Traveller (1855)
Pool & Beach (500)
Dining (272)
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About
Certificate of Excellence
GreenLeaders Platinum level
Edgy, cool and sasy, Dhawa is the fourth brand of Banyan Tree Hotels & Resorts ans Dhawa Cayo Santa Mariamarks the Group´s first foray into Cuba, Dhawa Cayo Santa Maria, Cuba will be the first and only Lifestyle hotel in the destination, Perfect for family, couples and group leisure stays, look out for great entertainment, exhilarating activities and recreation and All-Inclusive gourmet dining
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Airport Transportation
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Lagoon View
Great View
HOTEL CLASS
Location
Full view
Getting there
Cayo Coco Airport67 km
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Nearby restaurants
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Nearby attractions
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Reviews (758)
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393 results
Traveller rating
167
135
51
26
14
Traveller type
Time of year
LanguageEnglish
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167
135
51
26
14
Show reviews that mention
All reviews seafood snack bar famous chicken cayo santa maria pizza a la carte restaurants french restaurant long pillows other resorts the bus beef paddle boats ocean view crepes the rain shower head slush drinks guitar player
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1 - 5 of 393 reviews
Reviewed yesterday via mobile

I just got back from a week in the this resort. This is the first time for myself and my wife. 9 times thus far to Cuba over the past few years. For a newer resort the expectation has been set high for most part...More

1  Thank brian L
Response from Jean-Marc R, Director General at Dhawa Cayo Santa MariaResponded yesterday

Dear brian L, We are very grateful to you for writing a review about your recent stay at our resort and for sharing your opinion about our facilities and services. Our resort has been designed to accommodate up to 900 guests and although you seem...More

Reviewed 2 days ago via mobile

This is the most horrible hotel in the world I think, let me tell you why 1) Very unwelcoming staff. They will stare at you in a funny way and are not helpful at all 2) Staff doesnt speak english. Very unconvenient as I cant...More

1  Thank fiercetima
Response from Jean-Marc R, Director General at Dhawa Cayo Santa MariaResponded yesterday

Dear fiercetima, Thank you for your review on this site, which will certainly bring attention to many other travelers. We are sincerely sorry to learn that you have received such a horrible treatment and service from our part and it is truly regrettable that all...More

Reviewed 1 week ago

This resort was great. Modern room and everything worked. Food was OK like normal Cuban food. Always something to eat. People were friendly and nice. Worth the price we paid. Animation team was fun. A shout out to both Lisandras in the lobby bar.More

5  Thank gregstacy2520
Response from Jean-Marc R, Director General at Dhawa Cayo Santa MariaResponded 6 days ago

Dear gregstacy2520, Thank you for your comments and for sharing your opinion about our resort on this particular site. We are grateful for your positive feedback and sincerely look forward to having the pleasure of welcoming you back to the Dhawa Cayo Santa Maria in...More

Reviewed 1 week ago

Our family visited Dhawa as a large group (18 people) between October 20th to the 27th. This trip is so memorable and all for very good reasons. The front lobby/ bar staff are unbelievably courteous and patient and provides excellent service. The restaurant staff treat...More

4  Thank christine d
Response from Jean-Marc R, Director General at Dhawa Cayo Santa MariaResponded 1 week ago

Dear christine d, We are truly delighted by your review and would like to express to you our most sincere gratitude for sharing with future travelers, the great satisfaction you have experienced during your vacations at our resort. It is very rewarding for our team...More

Reviewed 1 week ago

My husband and I stayed at the Dhawa between Oct 26-Nov 2,2018. We were celebrating our first year wedding anniversary, the staff at the resort went above and beyond to make our special day amazing. We had a special dinner which included a wonderful cake....More

2  Thank Cathy B
Response from Jean-Marc R, Director General at Dhawa Cayo Santa MariaResponded 1 week ago

Dear Cathy B, We are truly grateful for your review and to know that you had chosen us for your first wedding anniversary. It is with great satisfaction that we read your appreciation of our team, your room, the beach and everything that made your...More

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Questions & Answers
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Safari796001
November 10, 2018|
AnswerShow all 4 answers
Response from gregstacy2520 | Reviewed this property |
It was great. Had it in our rooms as well. There was no cost for us but i didnt understand the front dest person. I thought he said there was going to be a charge later on in our stay.
0
Votes
OntarioSnowbirdOS
October 29, 2018|
AnswerShow all 2 answers
Response from Jean-Marc R | Property representative |
Unfortunately, we do not have this kind of activity planned at the moment, which we sincerely regret.
0
Votes
Google Translation
Lilmissep
September 19, 2018|
AnswerShow all 3 answers
Response from Marie-tenten | Reviewed this property |
We loved it. Very nice resort! You can read my review to answer some of your questions.
0
Votes
Room Tips
"We were in Building 6 - top floor - overlooking the pool, loved the room"
cathybU3428EK
1 week ago
Read review
"All the rooms were great but the best were the pool view."
378doreenw
2 weeks ago
Read review
"We were in Block 8 which was great for the pool and beach, but being so small any room wouldn't be a..."
british-canadian-60
Sep. 30, 2018
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"ask for block 5 or block 6 for ease of getting to main (lobby) area"
700adeled
Sep. 10, 2018
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LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa MariaCayo Las Brujas
NUMBER OF ROOMS
516
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