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Matiz Jaguariuna

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162 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Frankfurt, Germany
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 October 2016

I spent a few nights in this hotel, for business reason. Unfortunately, the firs feeling was unpleasant, due to the poor knowledge of the English language of most of the people at reception. This was actually confirmed later on. The room was very basic, as well as the furniture. The bathroom is a bit better. What is completely wrong, is... More 

Helpful?
Thank Federico G
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2016 via mobile

Stayed at the Matiz for 4 days while on a business trip. The hotel itself was nice, although the beds were not very comfortable. I was given a room with two twin sized beds, which made it less comfortable as well. The pool area is nice. The restaurant at the hotel had good buffet options for breakfast and dinner, and... More 

Helpful?
Thank Coley517
PauloCestari, Gerente geral at Matiz Jaguariuna, responded to this review

Dear sir, For us it is a source of pride to receive comments and compliments about your stay in our Hotel. The time devoted to us in even more motivated to improve the products and services we offer , as dedicated to the art of hospitality . We appreciate the comments and suggestions that our customers report because we know... More 

Tromso, Norway
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 April 2016

I visit the hotel for three days in end of april. There are friendly staff, and everybody smiles. If You ask for help, you dont need to wait. The room are nice and clean. The breakfast are wonderful, and You will find what You want. Maybe there are to far to centre of the city,so taxi is a must, if... More 

Helpful?
Thank Roy S
paulocestari, Gerente geral at Matiz Jaguariuna, responded to this review

Dear Sir Soerensen, For us it is a source of pride to receive comments and compliments about your stay in our Hotel. His comments were passed on to the teams to share and reflect on the experience they experienced during their stay. We appreciate the comments and suggestions that our customers report because we know exactly where and how we... More 

Sao Paulo, SP
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 January 2016

Matiz looks better than it is. The hotel is pretty basic and fair, but since Jaguariúna does not have many accommodation offers its price becomes expensive. Towels were not new and the bed was good enough. Not a bad hotel, but don`t expect much. Breakfast was just ok too.

Helpful?
Thank Bruno_MR
paulocestari, Gerente geral at Matiz Jaguariuna, responded to this review

Mr. Bruno For us it is a source of pride to receive comments and compliments about your stay in our Hotel. The time devoted to us in further motivates them to improve the products and services we offer , as dedicated to the art of hospitality . His comments were passed on to the teams to share and reflect on... More 

São Paulo, São Paulo, Brazil
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 December 2015

Basic hotel, but I can't understand why we only have stairs when rooms are located in the first floor? Of course we have someone to help with luggage, but this request is a big issue. The breakfast is good, and the rooms are clean and nice space. Unfortunately the room was with a not good smell due too long time... More 

Helpful?
Thank Amarildo R
paulocestari, Gerente at Matiz Jaguariuna, responded to this review

Dear Mr For us it is a source of pride to receive your comments when your stay in our hotel . Your time dedicated to us motivates us greatly to increasingly seek to improve the art of hospitality. I would like to better understand your peregunta on the stairs , I fear the ground floor and the first floor We... More 

Sao Paulo, SP
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2014

The hotel is not so easy to find and it is hard to find a way to the hotel. The location is terrible and you need a car/taxi to do anything. The hotel is growing and it's not so good because you have noises and a lot of dust. No elevator is available, so, try to stay in the ground... More 

Helpful?
1 Thank Thiago C
paulocestari, Gerente at Matiz Jaguariuna, responded to this review

Dear Thiago, For us it is a source of pride to receive your comments when your stay in our Hotel. Its time we devoted much motivates us to seek increasingly enhance the art of hospitality. Sorry I missed your expectations and apologize for the failures occurred. Your comments have been passed on to the teams that share and reflect the... More 

Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 April 2012

Staff is kind and ready to help anytime. Room is large and clean, bed is very confortable. Breakfast has a great variety and quality. It could cost a bit less. I highly recommend this hotel.

Helpful?
1 Thank GilmB

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Banquet Room

Additional Information about Matiz Jaguariuna

Address: Rua Armando Mario Tozzi, 121 | Núcleo Sta Úrsula, Jaguariuna, State of Sao Paulo 13820-000, Brazil
Region: Brazil > State of Sao Paulo > Jaguariuna
Price Range: $91 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Matiz Jaguariuna 3*
Number of rooms: 109
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Questions & Answers

Here's what travellers have asked, with answers from Matiz Jaguariuna staff and other travellers.
1 question
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Questions? Get answers from Matiz Jaguariuna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not in front of the swimming pool!”
 of 5 bubbles FedericoG474, 22 Oct 2016 | Read review
“Away from the highway.”
 of 5 bubbles roys376, 19 Apr 2016 | Read review
“take a room not faced to the road”
 of 5 bubbles amarild0r, 16 Dec 2015 | Read review
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