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Mottram Hall

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1,399 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
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Reviewed today NEW

Overall a very good experience, the room was above the laundry which create a constant buzzing noise which varied in volume... the staff assured us this would cease in the evening and not start till 10am at the weekend, unfortunately the noise never stopped. However the receptionist took on board our comments and made a compensatory reduction on our final...

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Thank John B
Chester, United Kingdom
Reviewed yesterday NEW

We stayed at Mottram Hall to celebrate our Anniversary. We stayed in room 349 which was beautiful, spotlessly clean, lovely decor, views overlooking the golf course. The staff were all fantastic from the first encounter as we booked in until they bid us goodbye as we left. We had breakfast and evening meal at the hotel-during breakfast we were well...

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Thank qwerty050
Reviewed yesterday NEW

I usually stay in the Stretton Q hotel but decided to pay extra and make the trip to Mottram Hall for a change. What a farce from beginning to end. The Spa treatments for 3 out of 4 were perfect, one of our party left completely disappointed by hers. We waited for 20 minutes to speak to a manager and...

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Thank Hailey C
Reviewed 2 days ago NEW

Booked a room for a weekend getaway. The service of staff is so poor. The reception took off advance money from us so we can charge dinner or drinks to room. When we went for dinner, first of all my dessert never arrived for 30 minutes. Only my wife's dessert arrived and i was waiting for mine and all the...

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Thank Vik_Sids
Yorkshire, United Kingdom
Reviewed 3 days ago NEW

Beautiful hotel - but the trek from reception to room 174 was interesting! Lovely room with all mod cons - external noise from the car park at night and early morning annoying! Lovely spa - shame the jacuzzi not working! Treatments excellent - friendly staff & very welcoming. Very enjoyable evening meal, despite very slow service - breakfast not great...

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Thank Balikissangel
Nottingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here for 1 night in March. Hotel has a fantastic spa which was free to use and wasn't too busy. Dinner was great, although tasting menu wasn't available. Breakfast was a bit chaotic, as we had to wait for half an hour before we were allowed to sit down, but good selection once we were in there. Would visit...

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Thank zoegnunn
MottramHall, General Manager at Mottram Hall, responded to this review

Hello zoegnunn Thanks for taking time to give us your valuable feedback. It is great to read about your lovely stay and how much you enjoyed our Spa! We look forward to welcoming you back soon. Best regards Deirdre Billing General Manager

Liverpool, United Kingdom
Reviewed 1 week ago

Me and my partner had a lovely stay and spa break to celebrate my birthday. The facilities were excellent and extremely clean. The welcome at reception and the spa team were fantastic. The only negative was the way the dining room staff were being spoken, or rather instructed, to by their superior - it was rather embarrassing. My partner also...

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Helpful?
Thank Jonathan B
MottramHall, General Manager at Mottram Hall, responded to this review

Hello Jonathan B Thank you for your review, and for taking the time to share your thoughts on TripAdvisor I'll be sure to feed all of your observations back to the relevant members of our Head of Department team, and am sure that they will find your comments useful in improving our operation. I hope to have the opportunity to...

Cannock, United Kingdom
Reviewed 1 week ago

I took my husband away last weekend for his birthday. Mottram Hall was wonderful we were greeted on arrival by exceptionally friendly staff. Our room was beautiful and looked over the lake. Dinner on both evenings was fantastic as was the breakfast on both mornings. We leaving we were asked about our stay by a lovely lady. I cannot say...

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Thank christine a
MottramHall, General Manager at Mottram Hall, responded to this review

Hello christine a Thank you for taking the time to post your kind comments, I am delighted to hear you enjoyed your Mottram Hall experience. We look forward to welcoming you back at sometime in the future. Kind regards Deirdre Billing General Manager

England
Reviewed 1 week ago via mobile

Impressive venue, the spa is good quality with nice facilities, the restaurant serves a good selection of food, all very impressive. We enjoyed breakfast (good buffet), afternoon tea and dinner here. The hotel is large, the location of our room backed into a staff courtyard area and due to a Saturday wedding it was a little noisy at times with...

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Thank stokie_gem
MottramHall, General Manager at Mottram Hall, responded to this review

Hello stokie_gem Thank you for taking the time to share your thoughts since your recent stay with us I am delighted to read that overall your enjoyed your visit to Mottram Hall. – I'm sorry to read that some aspects of your room didn't live up to your expectations. I'll be sure to convey your comments to our Executive Head...

Ilkley, United Kingdom
Reviewed 1 week ago via mobile

The spa is the best spa I've been to! Tranquil pool with steam room and sauna. The outdoor jacuzzi is just perfect. Fully equipped gym Rooms are large and well equipped. Restaurant was good for food quality. I stayed on business so I can't comment on vale for money but I would definitely recommend a stay here. Sheer luxury.

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Helpful?
Thank HappyCoupleIlkley
MottramHall, General Manager at Mottram Hall, responded to this review

Hello HappyCoupleIlkley Thank you for taking the time to post your kind comments, I am delighted to hear you enjoyed your Spa Experience at Mottram Hall. We look forward to welcoming you back at sometime in the future. Kind regards Deirdre Billing General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Refreshed, Refined, Ready and Waiting.There's nowhere quite like it in Cheshire. The NEW Mottram takes its rightful place as Cheshire's finest golf and leisure resort. Play Championship standard golf all year round and relax in the brand new Claret Jug Clubhouse. Chill-out or work-out in the new state-of-the-art Mottram Hall Club & Spa. Dine on amazing local delicacies and reinventions of fine dining classics courtesy of new Executive Chef Ross Bootland. Finally retire blissfully to the beautifully appointed new style rooms and experience a new level of upgrades with a Chambre Unique bedroom. NEW is very much the order of the day. When it comes to dining, golf or relaxation, you should try something new too. ... more   less 

Additional Information about Mottram Hall

Address: Mottram Old Hall Wilmslow Road, Mottram St. Andrew SK10 4QT, England (Formerly De Vere Mottram Hall)
Region: United Kingdom > England > Cheshire > Mottram St. Andrew
Price Range: $149 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mottram Hall 4*
Number of rooms: 120
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Also Known As:
De Vere Mottram Hall Hotel Mottram St. Andrew
De Vere Collection
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Questions & Answers

Here's what travellers have asked, with answers from Mottram Hall staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 333 noisy above the laundry!! supposedly in the quiet area of the hotel.”
 of 5 bubbles 583JohnB583, 27 Mar 2017 | Read review
“Avoid 'car park view'”
 of 5 bubbles Balikissangel, 24 Mar 2017 | Read review
“We had a luxury room which had a beautiful outlook”
 of 5 bubbles 791christinea, 20 Mar 2017 | Read review
“Downstairs room with patio area and access to garden. Lovely room”
 of 5 bubbles stephenbG6947CI, 5 Mar 2017 | Read review
“We had the suite for our family, which was on the ground floor. It was quiet and beautifully decorated. A bed of luxury.”
 of 5 bubbles , 26 Feb 2017 | Read review
5 of 5