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Bandhusena House & Apartment

Traveller (62)
Room & Suite (11)
Pool & Beach (3)
About
Location
Cleanliness
Service
Value
Calm and quiet oxygen enriched micro-climate in front of a Bo-tree.
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Property amenities
Free Parking
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Children Activities (Kid / Family Friendly)
Laundry Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Suites
Good to know
HOTEL STYLE
Charming
Romantic
HOTEL CLASS
Reviews & more
75Reviews
67Photos
2Q+A
9Room tips
Traveller rating
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  • 2
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Popular mentions
it was our second time we stayed at Dulcy and Damit and the rest of the family's. It's been pleasure and relaxations we needed. Thank you the most for the best experience! We stayed in apartment, we cooked ourselfs meals everyday, having tea whenever we wanted, toast in the
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We spent a week here and was the best accomodation in Sri Lanka with difference. Owners are a very welcoming and friendly famlily, always smiling and trying to make your days as happier as they can. They have comfy rooms and apartments and they let you choose whatever you like,
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+2
We had an amazing 3 day stay at Bandhusena House. Dulcy and her family are such helpful and friendly hosts. The cozy rooms/appartments are surrounded by palmtrees and are located a 5-10 minute walk away from the Beach. Our plan was to stay for 2 nights but then the family
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This excellent place offers a variety of rooms within the spacious garden grounds. Our rooms and bathrooms were clean and well kept with new beds, we also had a fridge which was super useful. There are plenty of chairs and tables to chill. Both our rooms had little kitchen
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I spent for three nights in the double room in Bandhusena House and that was truly the most comfortable and beautiful place during my two weeks travelling along Sri Lanka. The family who owns that house is very friendly, pleasant and helpful. There is possible to get meals for
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Standard double room 2
Bathroom inside the standard double room 1
Bathroom inside the standard double room 1
Double room with private bathroom facing to veranda
Bed kept in standard double room 1
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123
Dear Madam/Sir; I wonder about the latest review made by one Canadian couple. People are different. Within two years time we could achieve the Certificate of Excellence b'se of our hospitality mentioned by our previous guests. This couple seemed us very stingy. We treated them best what we can. At the time they came to our place I was not at home to explain all including menu card. But my helper told me that they asked rates for each and every meal. Normally upon arrival I explain my guests that certain parts of the menu is included to room charges and for others they have to pay. I normally included toasted bread, Egg (bull's eye), Jam and Butter to room charges. In addition, fruit plates (with more than five fruits) and tea or coffee will be charged. But this couple did not pay for the fruit plates and coffee/tea though my helper explained them about the menu. Their idea was all these must be free. May be some guest houses included them to room rates. But I am sure they may give two kinds of fruits. Not more than that. Once you read most of the reviews made by our previous guests, they encourage to get meals from our guest house as our meals are very tasty , fresh and representing traditional Sri Lankan foods. Initially this couple were very happy about our breakfast and dinner, later they tried not to pay for meals pointing out that they were womiting after our third day breakfast. But no one had that experience who had the same stuff. B'se of that I repeatedly asked what they had outside. Then they told me they had a water bottle. After that I could find that the expiry date of that water bottle has been tippexed. Even my staff praised me finding out the reason for vomiting. Otherwise they never pay for meals. My husband and myself we time to time asked them to go for a doctor by our car. We voluntarily tried to help them. At that time they told us that they don't have money to take medicine. Only they had panadol received from me. On the day they sick they would inform us as early as possible before preparing their dinner. They inform that even after we prepared them special dishes such a prawns on their request. But they even did not care for it. Our apartment is not a guarage. Initially we wanted to have a restaurant in that building. Therefore there was a closed sliding door covered by a curtain. But now it has been removed and we put a very nice window. After their departure we had to clean the room nearly three days to get to a proper standard. But they were talking about cleanliness. During their stay once we asked to clean the room, they refused it as their laughages were here and their. This couple made a very unreasonable review. Thanking you. Dulcy Senaratna Owner of Bandhusena House and Apartment
Hello Dulcy, Well, I read that review and I must tell you that your problems seem to be typical for most of the Sri Lankan private houses to rent. Or rather most of the tourists that visit the country. First of all, prices policy are not clear for everyone for sure. In Sri Lanka, I had a lot of situations when I had to pay for things which I thought it was free or included in price. Sometimes it is connected with language barriers so always make sure that people understand what is included or not by repeating main informations as a sum up of the talk. Tee or coffe is always free of charge in every European hotel when a guest orders a breakfast, the same is with some fruits, especially when people know they are extremely cheap in Sri Lanka. All you should do in this case is to be consistent. People should have a clear information about: price for the room, price for breakfast, what is included in breakfast or not. Maybe you should put a clear price list in every room. When you write it, you can make sure if it is clear for foreigners by showing it to your friends first. I remember that when I was at your place I did not pay extra fee for coffe or tea, so you might to treat people differently, which is not a good practise in leading a questhouse. Standard of the room is the other thing. I do not know why, but almost every room I visited in your country was away from esthetic standard. Floor is full of paint used to paint the walls, a hole for the lock in the toilet is burned out not drilled for example, bathroom tiles are messily placed. It seems that you do not pay attention to details. Look after some quest houses in othe countries so you could have a picture of what I am talking about. If there is the problem with coachroches you should investigate it, maybe add special moskitoe net, but on the windows, not above the bed. Get rid of the curtain on the garage doors and mask it with something nicer, maybe add a plasterboard, platre finish and a paint. Remember that my wife had also stomach problems at the stay? It was the only time of all our trip in Sri Lanka. maybe your staff do not clean the hands, or use water from the tap? Remember that we are not used to different bacteriums and you should always use drinking or preboiled water. I hoped I helped somehow. I am glad that you are making an effort in understanding your customers, you are for sure avery sensitive person and I believe that because of that you will become succesfull in house renting. Regards, Lukasz
0 votes
"Best garden, best family to stay with."
"The rooms are better than the little apartments"
"all the rooms are good"
"We slept in appartment next to the owners' house. I think that was a googd choise as we did not participate in family's daily routines :)"
"Room 2 very comfortable lovely bed cool and quiet"
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PRICE RANGE
US$18 - US$31 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaSouthern ProvinceMirissa
NUMBER OF ROOMS
2
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