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Hotel de l'Ours

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72 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Exeter, United Kingdom
Level Contributor
286 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 5 June 2016

We arrived in Arette and without a booking were able to stay here. We found both the owners - especially the lady very welcoming and spoke good English. The rooms are basic and the decoration - as others have written is unusual. It is very quiet in Arette and we found nobody on our nights stay was able to offer... More 

Helpful?
Thank Passp0rtAlwaysReady
Birmingham, United Kingdom
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 July 2015

Stayed here while doing a motorcycle tour of the Pyrenees. I was travelling alone and hadn't booked in advance. I was given room 11 which had everything I needed; a bed, a bathroom, a wardrobe and a window. No view though. I found the hosts very friendly and I felt very welcome. I had dinner at the hotel and it... More 

Helpful?
1 Thank Jammin70
Healdsburg
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 September 2014

I stayed here twice. The rooms are cheesily decorated: lime green walls, super ugly furniture. The bathrooms are ugly, and even the bath towel had a slight odor of stale smoke. You can rest assured that the smoking owner does laundry too, of course, while smoking! My room happened to overlook the rear patio where the outdoor seating for dinner... More 

Helpful?
4 Thank Taste P
Hotel2lours, Responsable relations publiques at Hotel de l'Ours, responded to this review

With all the due respect we owe to our customers it is very important for us to respond at this comment. You should not write information that you haven't checked: The Hotel de l’Ours is completely non­smoking. Bar, restaurant, public rooms and bedrooms are non­smoking. We do not tolerate any deviation from this measure. The laundry is not cleaned in­house,... More 

Antwerp
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 5 September 2014

Stay away from room number 11 - that's not a room, that's a broomstick garage! The man was quite friendly, the woman way less... In the morning it appeared that she was not correct - I had to stand on my stripes and refused to get scammed by her. In the end she accepted my payment (without the extra's she... More 

Helpful?
4 Thank Joe Z
Hotel2lours, Directeur général at Hotel de l'Ours, responded to this review
Google Translation

Avec tout le respect que nous vous devons, je me permettrai de vous répondre et de vous énoncer à notre... More 

Eastleigh, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 August 2014 via mobile

Booked this hotel because of the good reviews it appeared to have . We turned up at 20.30 after a longs days travelling, to find they werent even aware of our advance booking, and hadnt checked their emails from the booking company. They did have room available which we were booked into. Positives first. The room was large. It was... More 

Helpful?
3 Thank maudie57
Chippenham, England, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 July 2013

We decided to take refuge at the this hotel for my husband's cycling trip across the Pyrenees. It was raining heavily and we decided against camping. What a delight, the owners could speak English and so our needs were meet easily, the room was what it should be clean, good size with everything working as was the en-suite. We also... More 

Helpful?
2 Thank Sasha B
Kempen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2012

We were 8 cyclists. And we had a great time. The diner was very good. Regional products that taste excellent. And the drinks including the Tinto Verano was superb!!! We slept very well and with a hugh breakfast we cycled to Luz St. Saveur. We like to come back.

Helpful?
1 Thank HarryenKitty
Galway, Ireland
1 review
Reviewed 14 March 2011

very warm welcome - this hotel is run by a charming French couple who speak excellent english. They treated us like old friends - the tartiflette was unforgetable - we will be back

Helpful?
Thank susan8564
London
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 September 2010

Just about acceptable. Dinner was not good value - best to eat in village ( 3 mins walk from hotel). Church clock makes sure you are awake at 6.30. However there are not many options the French side of the mountains - almost worth staying in Oloron St Marie - only 15 minutes further away.

Helpful?
2 Thank h0tpepper
hoteldelours, Responsable relations clients at Hotel de l'Ours, responded to this review
Google Translation

L'hôtel, le restaurant et l'établissement en entier à changé de propriétaire le 5 décembre 2010. Le restaurant est désormais ouvert... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoying a central position in the village of Arette, close to the ski station of La Pierre St Martin and close to the famous Cols of the Tour de France, the hotel enjoys a quiet, friendly family atmosphere. The Hotel de l'Ours has accommodation to suit all 15 tastefully renovated rooms, secure accommodation for your skis an cycles. We are able to provide you with meals in the dining room or terrasse, enjoying views of both the garden and mountains. ... more   less 

Additional Information about Hotel de l'Ours

Address: 8 Place de l Eglise, 64570 Arette, France
Region: France > Nouvelle-Aquitaine > Pyrenees-Atlantiques > Bearn-Basque Country > Bearn > Arette
Price Range: $88 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel de l'Ours 2*
Number of rooms: 15
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Questions & Answers

Questions? Get answers from Hotel de l'Ours staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a patio-side room, unless you want to subject yourself to second-hand smoke from the owner. Also a dog barks at night in the distance.”
 of 5 bubbles TasteP, 19 Sep 2014 | Read review
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