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Crowne Plaza Tuxpan

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59 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Dordrecht, The Netherlands
Reviewed 10 July 2016

We arrived and checking went without trouble. We dropped our bags in the room and went for avery tasty dinner in the restaurant. Then we quickly changed to our swim wear and went to the pool and swim till quite late with the kids. Once back at the room we smelt a moldy smell in the hallway to the rooms...

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Helpful?
Thank Leon s
Management response:

Dear Mr. Leon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. You are one of our most valuable guests, so your wellbeing is very important for us. Looking forward for...

Appleton, WI
Reviewed 15 June 2016

When I arrived in Tuxpan, I was surprised at how hard it was to find someone that spoke english. When I arrived at the hotel, it was very pleasing that the staff at the check in desk could speak english. They offered me a bottler of water and snacks to bring to my room and the check-in process was very...

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Thank jwboats
Reviewed 9 May 2016 via mobile

Great rooms, very comfortable. Bedding was very nice except that the pillows were quite hard. Lively terrace overlooking the river and the pool was really nice. Did I not like that we had little ants in the room. Other than than, it was lovely. The hotel is located away from the hustle and bustle of Tuxpan.

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Thank Ghislaine411
Tlaxcala, Mexico
Reviewed 21 July 2014

This hotel is located right next to the Tuxpan river (Pantepec). The hotel design is good, but the pool is even better, it´s very clean and comfortable with a nice view of the river. The only downside was the internet service, whenever I went down to the lobby or even out on the balcony, the service went out. Everytime I...

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Helpful?
Thank ioserg
Crowne Plaza Tu... I, Director General at Crowne Plaza Tuxpan, responded to this review
Google Translation

Estimado Joserg, Es un gusto para nosotros que su estancia en Crowne Plaza Tuxpan haya sido placentera, día con día...

Rockville, Maryland
Reviewed 21 February 2014

I travel to Tuxpan two times a year with my husband visiting family. I never thought to find such a luxury hotel with very good service. The staff is very helpful and it is a very good price. I would definitely recommend.

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Helpful?
Thank Ana C
Crowne Plaza Tu... I, Director General at Crowne Plaza Tuxpan, responded to this review

Thank you so much for your review in TripAdvisor! In Crowne Plaza Tuxpan work hard to have 100% satisfied guest and clients. We hope your future visits continue being in this your house. Sincerely, Rafael Silva General Director

California
Reviewed 19 August 2013

It is a very nice hotel with large rooms and bathrooms. The rooms, grounds and pool are immaculate. I would rate the hotel 4 stars if it wasn't for the very poor reception we received. We purchased the room via the Crowne Plaza website and opted to include the buffet breakfast. I called the Crowne Plaza main number and they...

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1Thank kidvacation
CPTuxpan, Director General at Crowne Plaza Tuxpan, responded to this review

Deeply regret the inconvenience caused in your last visit, we have been rectified the translation and the nformation published on our website to avoid future situations of this kind, at the same time your comments about the service at our restaurant have been channeled to the F&B Manager to take action. We appreciate the time you gave us feedback for...

Cancun, Mexico
Reviewed 24 June 2013

I stayed here with my wife to get to know this pinturesque town in Veracruz - Tuxpan- Our stay was really nice here, we really enjoyed the pool at night (it closes until 10pm) and the views to the river and during the morning the huge ships crossing and entering the river. We requested a high floor and had the...

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Thank fbezamon
CPTuxpan, Director General at Crowne Plaza Tuxpan, responded to this review

We appreciate your comment, in Crowne Plaza Tuxpan our objective is to be one step ahead to keep all our guests and clients satisfied. Please if you have any plan to visit Tuxpan do not hesitate to stay in your house Crowne Plaza Tuxpan.... We are expecting you. Thanks you so much. Rafael Silva Director General

North Las Vegas, Nevada
Reviewed 8 December 2012

I have been travelling to Tuxpan for the past 20 years (due to family relations) and I honestly never expected to find a hotel like this there. The accommodations are what you come to expect from a Crowne Plaza: Large, spotless rooms. Modern amenities, great landscaping, swimming pool, restaurant, bar, conference/meeting rooms, etc..We were in town for a wedding at...

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Thank alipg
Galveston Island, Texas
Reviewed 20 August 2012

This is a great place to stay. I've been here for two weeks now and I have no issues. A very clean, safe place to stay and the staff is over the top. Not close to downtown, but not too far away either.

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Thank Thrall77

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Come and enjoy of Tuxpan's wonderful harbor an its amazing sunsets from our comfortable facilities. In Crowne Plaza Tuxpan have 136 rooms distribuited in 7 levels, including 61 single rooms (king) 1 single room (king) for the physically challenged and 58 double rooms (queens), a luxurious executive floor with single rooms, 3 double rooms, 1 Imperial Suite and 1 Presidential Suite for our most special travelers, all these in a non smoking area.In our Tambuc Restaurant you can taste delicious regional and international cousine; if you visit us on the weekend you can enjoy a good Night in Suite 6.5 Lounge & Bar with the best Music in the town. In Tochtli palapa you can contemplate the majestic view of our Pantepec's River sea side with a refreshing drink or a delicious snack.With the pleasure of serving you, in Crowne Plaza Tuxpan are ready to give you the best service in your next visit. We are wating for you! ... more   less 

Additional Information about Crowne Plaza Tuxpan

Address: Carretera a La Barra Km 6.5 | Col. La Calzada, Tuxpan 92773, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Tuxpan
Price Range: $81 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Tuxpan 3.5*
Number of rooms: 136
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Tuxpan staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Tuxpan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that is high up & faces the river. The views are incredible. Enjoy watching the ship & boat activities”
  • River View
  • Staff showing their love
 of 5 bubbles jwboats, 15 Jun 2016 | Read review
“Ocean View is the best choice!!!”
 of 5 bubbles 917AnaC, 21 Feb 2014 | Read review
“Ask for the 5th floor or above, best views of the hotel”
 of 5 bubbles fbezamon, 24 Jun 2013 | Read review
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