HOTEL METROPOLITAN TOKYO MARUNOUCHI

HOTEL METROPOLITAN TOKYO MARUNOUCHI

The view from the breakfast room
Traveller (817)
view image-East side
Room & Suite (560)
The view from the breakfast room
Dining (61)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#6 of 7 hotels in Marunouchi
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Japanese
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Vending machine
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air purifier
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bidet
Bottled water
Wake-up service / alarm clock
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms

Location

1-7-12, Marunouchi, Chiyoda 100-0005 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Haneda Airport
15.1 km
See all flights
Narita Airport
56.6 km
See all flights
4.5
4.5 of 5 bubbles1,324 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Nestled right beside Tokyo Station, Hotel Metropolitan Tokyo Marunouchi has earned high marks for its unbeatable location, making it a favorite for those looking to explore the city. The modern design and stunning views of its lobby are often mentioned by guests, who also appreciate the hotel's clean and well-appointed rooms, despite their typical Japanese compactness. The staff's friendly and professional service frequently receives accolades. While the hotel is generally considered a good value, some guests find the breakfast pricey and the early check-in fees steep.
Location
Convenient
Atmosphere
Inviting
Rooms
Cozy
Value
Reasonable
Cleanliness
Spotless
Service
Professional
Amenities
Well-appointed

Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
1,324Review33Q+A100Room tips
Traveller rating
  • 598
  • 572
  • 126
  • 20
  • 8
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Brandon S wrote a review Mar 2021
Honolulu, Hawaii
5.0 of 5 bubbles
I used my Chase rewards app to book this hotel based on the proximity it was to Tokyo station since I had to take a Shinkansen up to Iiyama. Based on the reviews I made a booking and boy am I glad I did.

You can't beat the location, it's literally right next door to Tokyo station North entrance. In fact the hotel practically connects to the station so you don't even have to get wet if it's raining. You are also on the closest side to the station as the Ramen Alley and a Starbucks so really, it was very convenient. Many things were within walking distance and of course via subway since the station is downstairs.

We also dined at the restaurant: Dining & Bar TENQOO for the breakfast buffet. I love Japanese breakfast buffets because you don't really see anything like that back in the states. You get a mixture of both the Japanese traditional breakfast but they also include western offerings for foreigners.

Lastly, I just want to throw in that they have a coin operated laundry room that you can do your overnight laundry at and a treadmill that was available for those short quick workouts. My wife and I would be more than happy to stay here again.
Read more
Date of stay: April 2020
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caff_H wrote a review Mar 2020
England, United Kingdom
5.0 of 5 bubbles
Stayed here for one night on my way back to UK after business trip. Have stayed here a few times before and the service never disappoints. The hotel is directly next to Tokyo Station so a fantastic location and easy to find. Rooms are smaller given the premium on space experienced in Tokyo, but nonetheless very comfortable and I had an excellent night's sleep. Had dinner in Tenqoo - good menu selection at a reasonable price and also a good range of wine (plus, beer, spirits, sake, shoshu, etc.). On previous visits I have tried the breakfast buffet which offers a good selection of Western and Japanese food but didn't try it this time round as I had to get to the airport super-early! You can arrange with reception for a taxi to collect you in the morning - they book this for you and then on the day will escort you down to the basement to meet the driver. Outstanding service as always and will use this hotel again on future trips.
Read more
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
amyeof wrote a review Oct 2020
Oahu, Hawaii
5.0 of 5 bubbles
We stayed at the Marunouchi in June 2019 and we would choose to stay there again. The hotel is located immediately outside of the JR Tokyo Station entrance/exit in the Sapia Tower. Even though the lobby starts at the 27th floor, the elevator speed was not an issue. The rooms seem to be larger than the Metropolitan Ikebukuro location, and their staff was much nicer and more helpful with exceptional service. The lobby is beautiful and has a miniature train set as the focal point.
Read more
Date of stay: November 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
elteebee wrote a review Jan 2023
Sacramento, California
5.0 of 5 bubbles
Had a lovely stay. I booked the superior queen room with view. Room is small as per Japanese standard. We travel with only a carry on luggage and a backpack. So it works for us. Bed is pushed to a corner but we get 2 chairs a small table, coffee tea with cups/glasses/kettle, a big tv with fridge with counter top, safe, closet, some drawers, a humidifier, brush/toothbrush/hairdryer and even sleepwear for two.

There's a coin laundry/dryer machine too so if you travel light like us, it's great amenity.

Hotel is located centrally, easy to quickly get to the station and access lots of good food and both shinkansen and local trains. Ramen street and Character street is in basement of Tokyo Station.

Hotel staff are excellent, very friendly and housekeeping keeps the room clean daily.

I would definitely stay here again in future.
Read more
Date of stay: December 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gill2k wrote a review Apr 2023
Canada
5.0 of 5 bubbles
We stayed here on two separate occasions during our 2 week trip in Japan this past March. For our first time in Japan, this hotel gave a perfect first impression of Tokyo.
What an amazing hotel experience. The convenience alone should be enough to convince everyone to stay here.

The hotel is in Sapia Tower (lobby at 27F). It's literally right beside Tokyo Station, steps from the Nihombashi Exit, so right away you're connected to one of the major transportation hubs in Tokyo (especially the Shinkansen). There's a small automated Family Mart on the first floor, so if you need a quick bite to eat, you don't have to go too far (but even then, Tokyo Station next door has a lot of food options). They only have one coin laundry on site but believe it or not, a lot of hotels in Japan don't have such laundry facilities on site. This was a huge bonus even if it's only 1.

The rooms we had were on the 28F and was high enough to give spectacular views of the Tokyo skyline, especially at night. We had a Deluxe Twin room our first 3 nights in Tokyo and a Train View Twin Room for the last 3 nights of our trip. Both have two twin beds and a huge window that spans the entire room. The Train View room offered better views as you can watch the trains come and go from Tokyo Station below. The Deluxe Twin was a bit more roomier and is easier to open big luggages in.

Facilities are immaculately clean. Water bottles provided every day and staff is very professional, polite and can also speak English. They held our luggages before check-in and also when we left for Osaka but returned on a later date. Breakfast at Tenqoo was great. Typical western fare but the Japanese style offerings were great (I loved the tofu covered rice balls in the morning).

I highly recommend this hotel to anyone thinking of visiting Tokyo. They help made our first trip to Japan very memorable.
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Exit Tokyo Station via the Yaesu Gates (South, Central or North) & turn left. Keep going 'til you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clarence K wrote a review Jan 2020
Singapore, Singapore
5.0 of 5 bubbles
International hotel sized rooms so you can open your large luggage and leave open in the room (unlike in most Japanese hotels). High standards as owned by JR, the Japanese railway company. Using google maps be sure to input the hotel name as the address given (at least by Orbitz) took me somewhere else. Has fun model train in upstairs lobby.

If coming from Tokyo station, follow exit to Nihombashi Side (as shown in photo). Once you exit you'll be around 20m from the building entrance of hotel, whose lobby is on L27 or something.
Read more
Date of stay: December 2019
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paradoxical_Jo wrote a review Nov 2023
Singapore, Singapore
4.0 of 5 bubbles
We stayed one night here at this hotel. It's so conveniently located, 2 mins walk from Tokyo station and 1 min walk to Otemachi metro station. In the room, they have amazing in-room amenities with everything so thoughtfully laid out. They even provide PJs in the room which we happily worn it as we didn't want to remove anything from our luggage. For ladies I loved that they have a vanity table mirror where we are able to do skincare and makeup. Morning breakfast is decent and nice. One thing to note, even tho that they say that water is complimentary, you only get 2 in your room. Anything additional, it's chargeable. So if you want to stay hydrated, definitely go get more water from the convenience stores downstairs (2 min walk).
Read more
Date of stay: November 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Timothy M wrote a review Feb 2020
Sydney, Australia
5.0 of 5 bubbles
Great hotel in a top location. Our room was on the 32nd floor, great views. Small, and the bed was pushed right against the wall on one side, but comfortable. Breakfast was very good - eggs, toast, cereal plus a separate Japanese buffet. Concierge was very helpful in booking us into a restaurant (we couldn’t navigate the online booking system as it was in Japanese, which we didn’t understand. Would definitely stay here again.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
travelhyn wrote a review Mar 2023
4.0 of 5 bubbles
The location is really convenient because it is only 5 seconds walking distance from “Nihonbashi Exit” and relatively near the Shinkansen station heading to Hokkaido. I would suggest travellers go to the direction of “Yaesu North Exit”. Then, there is a sign of “Nihonbashi Exit” could be found. The room was clean and tidy. I am grant I stayed in King Corner room instead of no view room, which makes me feel claustrophobic without 2 large windows. There is one of the highest rated reman restaurant 六厘舎 on Tabelog, which on B1 Floor in MARUNOUCHI, with 10 minutes walking distance from “Nihonbashi Exit”.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iroo W wrote a review Nov 2023
Taipei, Taiwan
+1
5.0 of 5 bubbles
The housekeeping was very attentive,
The rooms are on high floors, so the night view is fantastic.
The breakfast is delicious, and you can overlook Tokyo from every corner while enjoying meals.
I spent three wonderful nights here.
Read more
Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cambridge2006 asked a question Nov 2023
San Francisco, CA70 contributions4 helpful votes
Does this hotel have only nonsmoking rooms?
Answer from soj0urner
Earth584 contributions202 helpful votes
The hotel is a non-smoking hotel. There is a smoking booth on one of the floors.
Answer from elmowong1997
Hong Kong, China682 contributions104 helpful votes
Sorry, I didn't join therefore no idea.
desafinado74 asked a question Jul 2023
Melbourne, Australia510 contributions60 helpful votes
Can i ask the hotel to deliver my luggage to Osaka with a luggage forwarding service ? (ie. Yamato)
Answer from Writerontherecord
Los Angeles, California73 contributions121 helpful votes
Sorry I didn't see this sooner! Yes, I'm pretty sure you can have your luggage forwarded from ANY hotel to another throughout Japan: we did it to/from 5 different cities!
Atchy asked a question Jan 2020
Salina, Kansas7 contributions9 helpful votes
Do you have rooms with 3 beds!
David M wrote a tip Jun 2024
Geelong, Australia83 contributions47 helpful votes
4.0 of 5 bubbles
"Customs wait time is a killer. Be prepared."
Read full review
ALBAtl_Ga wrote a tip Jun 2024
Jasper, Georgia630 contributions131 helpful votes
5.0 of 5 bubbles
"Don’t miss the Japanese breakfast buffet if it’s available!"
Read full review
J Travels wrote a tip Jun 2024
Hong Kong, China105 contributions3 helpful votes
5.0 of 5 bubbles
"Visit the Kitte mall nearby, they have a publicly accessible rooftop garden for a closer view of Tokyo Station"
Read full review
joemess wrote a tip Jun 2024
Brooklyn, New York377 contributions47 helpful votes
5.0 of 5 bubbles
"You can easily select the view you want at the hotel, especially if you want to overlook the trains at Tokyo Station."
Read full review
zcemp13 wrote a tip May 2024
Kuala Lumpur, Malaysia410 contributions116 helpful votes
4.0 of 5 bubbles
"Food options are better outside."
Read full review
Not the right property for you?
There are more places to choose from in the Marunouchi area.
PRICE RANGE
C$249 - C$362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel metropolitan marunouchi
LOCATION
JapanKantoTokyo PrefectureTokyoChiyodaMarunouchiGinza / Tokyo Nihonbashi / Tokyo Station / Ginza / Nihonbashi
NUMBER OF ROOMS
343
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL METROPOLITAN TOKYO MARUNOUCHI - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about HOTEL METROPOLITAN TOKYO MARUNOUCHI
Which popular attractions are close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Nearby attractions include Tokyo Central Railway Station (0.4 km), First Avenue Tokyo Station (0.4 km), and Shin-Marunouchi Bldg. (0.4 km).
What are some of the property amenities at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Conveniently located restaurants include T's TanTan Tokyostation, Ninja Tokyo, and Rokurinsha, Tokyo Ramen Street.
Are there opportunities to exercise at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, guests have access to a fitness centre during their stay.
Is HOTEL METROPOLITAN TOKYO MARUNOUCHI located near the city centre?
Yes, it is 0.4 km away from the centre of Marunouchi.
Are any cleaning services offered at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL METROPOLITAN TOKYO MARUNOUCHI?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL METROPOLITAN TOKYO MARUNOUCHI?
Many travellers enjoy visiting Hozomon (4.2 km), Tokyo Central Railway Station (0.4 km), and Nezu Shrine (4.1 km).
All Marunouchi HotelsMarunouchi Hotel DealsLast Minute Hotels in MarunouchiHotels near HOTEL METROPOLITAN TOKYO MARUNOUCHI
Things to DoRestaurantsFlightsTravel StoriesCruisesRental Cars