… but that’s it. Very unimpressive. I stayed in the Annex in a single room on the 12th floor, which was unappealing. The desk and the wallpaper had scratches and lots of scuff marks making the room look shabby. The cushion the seat at the desk was so stained that I put a spare pi…
hotel location is perfect and you can easily connect to rail way or shopping areas. Hotel restaurant is not enough but spa is perfect.
Resting is really quality because they have a special sleeping session.
It takes a lot to make me truly dislike a hotel. This hotel is simply a factory to get people in and out. Enormous, chaotic, disorganized, shabby and no concept of customer service.
I arrived after 24 hours of travel to spend one hour checking in. I can't explain why it took so …
Stayed at the single room last month. Buffet breakfast was great. Room was small but comfortable. The only thing was one night I can hear the guests next room snoring. The walls must be very thin or that guests just way too tired.
Not cheap hotel. Great location. It's a shame the rest of the Hotel does not reflect the lobby area. The room was dirty with poor Air con, and a thread bare carpet. The sofa was
filthy and covered in stains
This was not a great stay. The staff are as always magnificent : such a …
"Look at another hotel!"
"Easy access to Haneda airport."
"take a room on the back side and in the main tower"
"Try to get to the Annex Tower"
"If possible, go for other towers to get better quality rooms, though these are likely to be more pricey."