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Opened in September 2015, APA Hotel Shinjuku-Kabukicho Tower offers modern accommodation in the bustling Kabukicho area in Shinjuku Ward. The property is located only a 6-minute walk from JR Shinjuku Station, and a 2-minute walk from Seibu-Shinjuku Station on the Seibu Shinjuku Line. A public bath and free WiFi are offered at the property. All rooms at Shinjuku-Kabukicho Tower APA Hotel are air conditioned and equipped with a 50 inch flat-screen TV, a refrigerator, an electric kettle and a desk. The en suite bathroom in each room comes with a hairdryer, towels and slippers. Guests will find a 24-hour front desk with luggage storage service at the hotel. Dry cleaning, fax/photocopying and massage services are available at a charge. The property also provides a trouser press and a shared microwave for your convenience. The property also features an open-air bath and a Restaurant and Cafe on the second floor of the property. A Japanese and Western-style buffet is served for guests with a breakfast-inclusive plan. There is a wide range of restaurants, cafes and bars available just steps away from the property. Tokyo Metropolitan Government Building is a 9-minute train ride away, while Shinjuku Gyoen National Garden is a 15-minute walk away from APA Hotel Shinjuku-Kabukicho Tower. Several train and metro stations including Higashi-Shinjuku, Shinjuku-Sanchome and Shinjuku-Nishiguchi stations are within walking distance from the property. Shinjuku Ward is a great choice for travellers interested in shopping, food and friendly people.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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APA Hotel Shinjuku Kabukicho Tower is often praised for its prime location near attractions and transport links, though noise levels can be a concern for some guests, particularly on weekends. The hotel's amenities, including a laundromat, spa, and currency exchange, are generally well-regarded, as are the tastefully decorated rooms.
However, reviewers frequently mention small, cramped rooms, and mixed experiences with cleanliness and service. While some guests commend the helpful staff and daily maintenance, others cite issues with dust, cleaning regularity, and occasional rudeness.
Location
Central
Atmosphere
Charming
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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The location of the hotel is great if you want to be in the middle of the pulsating life of Kabukicho, but it is never very quiet at night. As in all Apa hotels, the rooms are tiny but well furnished, the bed is comfortable, 4 pillows are standard, etc. The breakfast is worth the price, but of course there are plenty of cafes and combinis in the area where you can get something else. Unfortunately, a much taller building was built in front of the hotel, so the view from the rooms is only of limited interest.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 7 days in July. Very good location, close to Shinjuku station, restaurant and shops, kind and helping staff. We lost our luggages in flight and the staff updated us every day until they finally arrived. Rooms are clean and small (as it is common in Japan) but confortable enough, the bed is a bit too small for two people with blankets too hot for summer. The staff leaves towels and tea, cups, etc. every day at the door so you always get new ones. Rooms are cleaned every three days but you can leave trash bags and dirty towels out of the door and the staff take them away. Laundry machines are only three so always busy and the dryer takes hours to dry properly. Breakfast is good and complete with both sweet and salty food and the kitchen staff is kind, but be aware that if you go late you must queue. The only problem was the strong air con, the breakfast room was too cold for us, same as the bedroom, so we had to keep it off and suffer the heat. It's ok if you are used to strong aircon. The experience in the complex was good.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Aug 21, 2023
Thank you for choosing APA Hotel . We are very pleased to receive your compliments on our staff's hospitality. We will continue to make efforts to improve our services to satisfy our guests. Thank you very much for choosing APA Hotel Shinjuku Kabukicho Tower among many other hotels. Front Desk Matsuo
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This hotel is located in a great location, walking distance to quite a few places and not too far from the train location. The room was o.k. In pricing but you are really paying for location. The spa is spacious and nice and they have a laundromat. Restaurant connected to hotel. They charge MORE if you don’t make reservations through the hotel. My stay was good but unfortunately the front desk staff was pretty rude and not helpful.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Jan 6, 2025
Thank you very much for staying at APA Hotel . We are pleased to hear your compliments about our hotel. On the other hand, we apologize for the lack of information about our restaurant. If you have any questions, please feel free to contact our front desk staff. Thank you very much for taking time out of your busy schedule to write a review of our hotel. We sincerely look forward to welcoming you back to our hotel. Front Ono
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Great location and facilities , it’s now very very popular but always a treat to stay in , the rooftop onsen is the winner great to soak in after a long days walk g around . The new building opposite means the window screens remain permanently shut for privacy Rooms are small ,no robe space and Japanese kit bathroom , but they provide yukata. Stayed hear several times over the years
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Apr 19, 2024
Thank you for staying at APA Hotel Shinjuku Kabukicho Tower. We are glad that you enjoyed your stay at our hotel. Our hotel is a 6-minute walk from Shinjuku Station, and there is also a shuttle bus stop to the airport nearby. Yukata and hair dryer are in the drawer of your room. If you have any questions, please feel free to contact our front desk staff. We look forward to seeing you again. Front Kashiwagi
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I am writing this review from the perspective of someone who works as a guest experience agent in one of the best hotels in Antalya, Turkey's most touristic city. I had a wonderful vacation in Tokyo, and my stay at APA Hotel was truly exceptional. As a guest, I found that every need was thoughtfully anticipated in the room. From toothbrushes and toothpaste to snacks, everything was provided, which made my stay incredibly convenient and comfortable. One of the features I appreciated the most was the ability to connect my phone to the television.
The hotel also had an exchange machine, which was extremely helpful during my stay it's not something you find in every hotel, and it made currency exchange a breeze.
The staff were attentive and always greeted me with a smile. I want to extend my special thanks to Mr. Sado at the reception. He was particularly helpful in assisting me with extending my stay, making the process smooth and hassle-free.
The cleanliness of the hotel was top-notch, with the rooms being well-maintained daily. The overall service was excellent.
The hotel is conveniently located, with easy access to transportation. I found it very easy to get around the city. Additionally, the area surrounding the hotel is full of cafes and restaurants, making it an ideal location for any traveler.
Overall, I highly recommend APA Hotel for anyone visiting Tokyo. It was a memorable experience, and I would gladly stay here again
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Aug 22, 2024
Thank you very much for staying at APA Hotel . We are very happy to hear that you had a relaxing stay with us. We look forward to welcoming you to our hotel again. Front Uchiyama
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Small room but clean, comfortable and functional. I LOVE how the bathroom spigot also doubles as the bathtub faucet (Japanese ingenuity). Housekeeping services only done every 3rd day however you can request for towels and toiletries every time. Bed is surprisingly comfortable and you get 4 pillows. Hotel allows you to store baggage in their lobby for free if you need to check out but still want to roam around Tokyo.
Location is great in the heart of Shinjuku with a Starbucks next door and so many convenience shops around (including Don Quixote which is just a 5-min walk away!). However, note that Shinjuku is a red light district so if you have minors (or seniors) with you, you might want to avoid this area.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Make sure to ask for rooms that face the street or have some other view. Mine was facing the wall...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Nov 19, 2023
Thank you for staying at APA Hotel . Did you have a good time during your stay? We look forward to welcoming you again. Front：Ito
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Ideal location - close to everything - on foot. Nice neighborhood if you like entertainment, or even more. With a decent price it can do it, the smallest room/and bathroom occupied in this area for us, and frankly at the end of your stay, it should really be avoided! We can barely open the suitcases = impossible to move, and not much better when they are stored under the bed! The occupied room, although located on the top floor, is a little noisy, especially on weekends. It is clean, well equipped, everything in its place…. The bedding is not very comfortable, as are the pillows. For cleaning you have to ask, just like for a daily change of towels (which will be placed in a plastic bag on your door handle). Important information can be read on the large flat screen in the room: onsen occupancy (male/female, etc.) There is no breakfast, but coffee pods/pods are available. Everything is automated, we do the Inn Check ourselves and when we slip the keys into the box for this purpose upon departure, check out = your departure is automatically recorded!!! The entrance (other than reception) to access the rooms is secure, you must have your room card. In fact, we hardly saw any staff in this hotel.
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Date of stay: December 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The experience at this hotel was not very good. The rooms are quite small, but I was aware of this as it's common in Japan. However, what made the experience very unpleasant was the complete lack of customer care from the reception desk to the guests. I requested an iron several times on different days, but the front desk showed no concern for my request, and they lacked empathy towards the guests. It's truly disappointing. When i asked if they could book it, the said no. When i asked if they could call me when they had one available, they said no. At that point i asked how could they help me to solve the problem and the answer was: sorry, i can not do anything. I can understand if this were a budget hotel, but I don't accept this kind of treatment from a hotel that considers itself a luxury establishment. Such treatment is not acceptable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Nov 18, 2023
Thank you very much for staying at APA Hotel Shinjuku Kabukicho Tower. We apologize for not being able to meet your expectations despite choosing our hotel. Although you requested to rent an iron, please note that we do not rent irons at our hotel. We will use your feedback to help us create better hotels in the future. Thank you for taking the time out of your busy schedule to provide us with your valuable feedback. Reception Uchiyama
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Booked myself a Double Room, which I feel was really small to be called that. The twin rooms for the rest of my family was adequately sized
The double bed in my room was very comfortable and the extra pillows were much appreciated. Great amenities in the bathroom although the bathroom was also cramped for me
Location is great, within walking distance to Shinjuku area for food, drinks & entertainment. Breakfast was adequate
The staff were brilliant, helping my family with Takuhaibin service (which was extremely professional and arrived before we did at our next destination)
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Jan 21, 2024
Thank you very much for staying at APA Hotel . All of us at APA Hotel are pleased to hear that you enjoyed your stay with us. We sincerely look forward to welcoming you again. Front Desk Uchiyama
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I knew what we were getting into with the tiny room, that is the compromise for being the centre of Shinjuku, one of the busiest places on the planet - but it was let down by cleanliness. 1. The toilet reeked of urine, not matter how much we cleaned it. 2. I left the surfaces in the room much cleaner than I found them, they could not have had even a light wipe before we arrived. The room was very dusty, perhaps the air conditioner needed a clean. Apart from being dusty, the air conditioning worked okay if it had enough time to cool the space. The location is brilliant, albeit not the nicest part of the city! From what I saw, the security staff earn their pay - I definitely respected them and they kept the lobby clear and safe. The ice machine on the top floor was great. Laundry facilities worked well but were extremely busy. They mostly located in the men’s changing room so I think it would have been extremely challenging for an all female party. The communication through the TV in the room was quite clever e.g., which day our room would get a deep clean. Staff emptied our bins each day when we left them outside and left fresh towels on the door which worked well.
If the toilet didn’t stink I would have been very happy and would have said it was good value for Tokyo!
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:If need to do laundry, plan this carefully and be aware that most facilities are in the men only...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AH新宿歌舞伎町タワー 宿泊, オーナー at APA Hotel Shinjuku Kabukicho Tower
Responded Oct 19, 2024
Thank you for staying with us here at APA HOTEL〈SHINJUKU KABUKICHO TOWER〉. We regret to learn from your comments about our cleaning insufficiency. Your valuable comment will be shared with the respective head department for further improvement. We also spoke to the cleaning maid who was in charge of your room to make everything clear for further improvement. We appreciate your valuable time to post this review. We will try our best to make our service better and better to be chosen by everyone. We certainly hope to see you again.
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