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Keio Plaza Hotel Tokyo

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Traveller (2100)
Room & Suite (1151)
Storyboard
Overview
  • Excellent39%
  • Very good46%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“main tower”(179 reviews)
“glass court”(70 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: ★Free Sky Pool Coupon
Hotel deals
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: ★Free Sky Pool Coupon
Hotel deals
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Reviews (4,515)
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2,678 results
Traveller rating
1,076
1,075
350
90
87
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Time of year
LanguageEnglish
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1,076
1,075
350
90
87
Show reviews that mention
All reviewsmain towerglass courtplaza premier roomluxe loungesouth wingshinjuku stationhuge hotelrenovated roomconvenience storehotel restaurantsconvenient locationairport limousine buswest exitbusy hotelmt fujilarge roomsushi
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1 - 5 of 2,678 reviews
Reviewed 4 days ago

Last month we found ourselves at the Keio Plaza once again, having stayed there in 2014. Our stay was faultless, apart from not being able to check into our room until after 3pm. However, on checkin, we were upgraded to a Superior room. Yay for...More

Thank EvelynF1012
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded 3 days ago

Dear Guests, We are honored that you chose the Keio Plaza Hotel Tokyo among the many hotels in Tokyo. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are very pleased to...More

Hotel's Favourite
Reviewed March 19, 2018 via mobile

My partner and I splurged a little on the Grand Premier Club Floor at Keio. Our bedroom was amazing. The view of Tokyo city was breathtaking from our room. The bathroom had a large window that looked straight out at the view of Tokyo city,...More

4  Thank Renate S
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded March 21, 2018

Dear Guests, Thank you very much for taking the time to share this wonderful review on TripAdvisor and even more for hearing that you enjoyed a pleasant stay with us at the Keio Plaza Hotel Tokyo. We deeply appreciate your generous compliments made in favor...More

Reviewed 6 days ago via mobile

Keio Plaza is a large hotel in the Shinjuku area in Tokyo. The rooms are spacious and well designed. Our room overlooks the pool and a large open area. The lobby is always well staffed and checkin went quickly even with a large group ahead...More

Thank Joy M
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded 3 days ago

Dear Guests, We are honored that you chose the Keio Plaza Hotel Tokyo among the many hotels in Tokyo. We greatly appreciate the encouraging comments made in your precious review as well as providing us details of your positive experiences. We are glad to hear...More

Reviewed 1 week ago via mobile

Best part of hotel is location, fairly good amenities. Was charged 2,000yen to use pool, 10:30am is to early to close buffet breakfast. Found beds hard, but most staff were super friendly and helpful. Again location is the best!!More

1  Thank B S
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded 3 days ago

Dear Guests, We appreciate your taking the time to provide us your valuable feedback during time spent at the Keio Plaza Hotel Tokyo. We are delighted to know you enjoyed our stay and convenient location. We trust that you had a comfortable and relaxing time...More

Reviewed 1 week ago

My first and most memorable detail are the hard beds. Was OK. But I would probably not return. Breakfast buffet but not sensational, more focused on asian guests than western. Need a bit of a remodelling, seems like one enters the museum. Good location. In...More

1  Thank TerryGJ001
Response from KeioPlaza, マネージャー at Keio Plaza Hotel TokyoResponded 3 days ago

Dear Guests, We greatly appreciate your taking time to post a review of our hotel. The Keio Plaza is always attaching great importance on satisfying the needs of our guests and striving to make their stay with us as enjoyable and comfortable as possible, however...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Details
Price range
US$212 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Centrally Located Hotel in Nishishinjuku
#2 Business Hotel in Nishishinjuku
#1 Great View Hotel in Nishishinjuku
#10 Family Hotel in Nishishinjuku
#3 Classic Hotel in Nishishinjuku
#1 Luxury Hotel in Nishishinjuku
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$212 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Centrally Located Hotel in Nishishinjuku
#2 Business Hotel in Nishishinjuku
#1 Great View Hotel in Nishishinjuku
#10 Family Hotel in Nishishinjuku
#3 Classic Hotel in Nishishinjuku
#1 Luxury Hotel in Nishishinjuku
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (2100)
Room & Suite (1151)
Dining (216)
Pool & Beach (11)
Business Centre & Event Rooms (7)
Amenities (7)
Family and Play Areas (5)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Yanti L
August 8, 2018|
Answer
Response from gregjorgensen57 | Reviewed this property |
Not sure where you are, but I called a few of days he hotels we stayed at to ensure that we had either a double + single bed or 3 king singles. These bigger hotels always have English speaking staff available. Try calling is... More
0
Votes
ecclesia9
August 2, 2018|
Answer
Response from petaling | Reviewed this property |
what email address did you use? reservation should be the best
0
Votes
Room Tips
"Pay more for bigger sized rooms if you can afford."
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"We were 2 adults and 1 child and had a large room with 3 single beds. The single beds are 'king..."
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"Corner room very quite, should try a newly renovated room"
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"choose the renovated room"
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