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Portofino Island Resort

Certificate of Excellence
08/05/2017 09/05/2017
1 room 2 adults 0 children
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Portofino Island Resort
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1,119 Reviews from our TripAdvisor Community

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There are newer reviews for Portofino Island Resort
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Showing 1,116: English reviews
Steele, Alabama
Reviewed 22 July 2016

Awesome Place To Stay! Amenities Can"t Be Beat! My Grand Children Loved THE Water Park. We All Loved The Kayaking And The Paddle Boarding. We Also Loved The Bicycle Ride We Took Thru The Sand Dunes And Bird Sanctuary It Was A Fun Time As Well. The Fire Works Every Tuesday Night Are Pretty Too.

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Helpful?
Thank 168zandrah
Management response:

Thank you so much for your five star review. I am thrilled to hear that your grandchildren enjoyed the water park and adventure activities. We certainly have plenty to do for the whole family at The Portofino. It was our pleasure serving you- I certainly hope we will be seeing you again soon! Sincerely, Katherine M. Front Office Manager

Pensacola
Reviewed 22 July 2016

Unit not up to par and kitchen not properly stocked. Bed coverings not clean. Shower curtains mildewed. Evidence of water damage. View is excellent but unit is not premier standard. Would not select this unit in the future

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2Thank Pensgram
Management response:

Thank you for your review. We appreciate you taking the time to inform us of these issues. The experience you had here is not the experience we expect. We will highlight the points you have made with our management team. It was our pleasure to have you here at the resort, and I would like the opportunity to speak with...

Mandeville, Louisiana
Reviewed 22 July 2016

The view from our balcony was breathtaking. The Blue Angels were putting on a show and we could watch it all from our balcony. I don't know who enjoyed it more, my 4 year old grandson or my husband. We enjoyed the beach and the pools and didn't have to leave the property. It was everything we wanted and were...

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Helpful?
Thank carolfW2006AA
Management response:

Thank you so much for your review. I am so glad to hear that you and your family enjoyed your stay with us at our beautiful resort. It was our pleasure having you, and we look forward to having you stay with us again soon! Sincerely, Katherine M. Front Office Manager

Houma, la
Reviewed 22 July 2016 via mobile

This resort has AWESOME, AWESOME AMENITIES ! Fabulous ! The staff was Awesome. The pools, the spas, the bar with butler service, it was heaven ! I have two small children, they also had a blast. Very nice. However, if I'm honest, I paid a lot of money to sleep in an below average condo. I have paid less money...

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Thank BrkAshley
Management response:

Thank you so much for your review. I am so glad to hear you enjoyed our amenities. We have noted your concerns about the condo unit you stayed in and will have those addressed. Just so that you know, all of our units are available to view and book online at premierisland.com so that in the future you can choose...

Springfield, Illinois
Reviewed 22 July 2016

had a very good family vacation, very nice experiences, all photos on web site are real not photo shopped, room view photos are actual from the room, very good experience. all facilities are nice and clean, little concerns like paper/tissue needs in the room were prompt addressed, very friendly staff, definitely will come back/recommend.

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1Thank C2859WIstevenw
Management response:

Thank you so much for your review. I am so glad to hear that you enjoyed your stay with us at our beautiful resort. I will certainly bring up the concern for paper products to our housekeeping staff. It was our pleasure having you, and we look forward to having you stay with us again soon! Sincerely, Katherine M. Front...

Fort Worth, United States
Reviewed 22 July 2016

Very nice place with a lot to do. You can stay busy all the time. Wish we were more on point with all the amenities. There was so much to do and use with the adventure package and we didn't plan well enough to take advantage of everything.

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Helpful?
Thank Rob L
Management response:

Thank you so much for your review. I am so glad to hear that you enjoyed your stay with us at our beautiful resort. We have many amenities on property so make sure to enjoy them all during your next visit. It was our pleasure having you, and we look forward to having you stay with us again soon! Sincerely,...

Atlanta, Georgia
Reviewed 22 July 2016

We stayed here for 6 nights during Blue Angels week. My only complaint is the high price for the rooms. But, with the amenities and memories, great service, fun and overall great time, I can get over the price. The room was top notch. We were in Tower 1 room 1708. Great views and the room was spectacular. Stainless appliances,...

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Thank johnrA2745FV
Texas City, Texas
Reviewed 22 July 2016

if I could take first year unit and combine things from second year unit it would be fantastic resort. Pool cleanliness needs improvement. Broken and dirty umbrellas. Love location. Owners need to check their units regarding mattresses.

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Thank jefferyandlindal
Bassfield, Mississippi
Reviewed 22 July 2016

The portofino was nice we enjoyed watching the blue angels from our balcony and from the beach. Our condo was very nice and clean. The staff was friendly and answer all our questions. The pool and hot was relaxing. We will stay again in the future

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Helpful?
Thank michaelcP9673NZ
Management response:

Thank you so much for your review. I am so glad to hear that you enjoyed your stay with us at our beautiful resort. It was our pleasure having you, and we look forward to having you stay with us again soon! Sincerely, Katherine M. Front Office Manager

Petal, Mississippi
Reviewed 22 July 2016

The facility is awesome. The beach is beautiful but not easy to hang out in. Gets deep pretty quickly. The pools at towers were nice and warm. Main pool cold but pretty cool never crowded! Staff was amazing

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Thank usmtrainer

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Conference Facilities

Additional Information about Portofino Island Resort

Address: 10 Portofino Dr, Pensacola Beach, FL 32561-2465
Region: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: $478 - $1,414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Island Resort 4*
Number of rooms: 378
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Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino
Portofino Island Resort Pensacola Beach, Florida
Hotel Style:
#5 On the Beach Hotel in Pensacola Beach
#6 Business Hotel in Pensacola Beach
#7 Family Hotel in Pensacola Beach
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Island Resort staff and other travellers.
19 questions
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6 months ago
Johnson City, Tennessee
9 months ago

See all questions (19)

Questions? Get answers from Portofino Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view rooms have the best view”
LuluIntan, 19 Apr 2017 | Read review
“Bring your beach towels - they don't supply them for guests!”
compasslady, 20 Mar 2017 | Read review
“Need your own beach towels for pool”
my4b0ys, 29 Jan 2017 | Read review
“Choose a room on a higher floor for a beautiful view”
nikkio304, 4 Jan 2017 | Read review
“A higher room will give you a better view. The elevators are fast so there is no real wait.”
shaunalynn250, 3 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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