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Swiss Diamond Hotel Lugano

Expedia.comUS$231*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Swiss Diamond Hotel Lugano
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338 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Terceira, Portugal
Reviewed 3 days ago NEW

I am a repeating guest to this wonderful hotel, and I am just about to leave after a 14 nights stay here. The hotel is excellent as it always used to be. Very friendly and helpful staff at reception. Excellent and very efficient laundry service. Very discreet and friendly ladies who do the room cleaning. Being a guy who loves...

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Helpful?
Thank Travelmaniaccc
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

Zurich, Switzerland
Reviewed 1 week ago

Pro's - Beautiful location - Very friendly service throughout the hotel from reception to pool bar staff (who must absolutely suffer in summer wearing those black suits) - The pool / restaurant / bar / lake area is stunning - Beds are big and comfy Cons - the rooms are extremely dated and need a major update - the air...

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Helpful?
Thank BenZHCH
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

Zurich, Switzerland
Reviewed 1 week ago via mobile

I stayed here for one night with a friend and we had used a voucher. We got a superior room which advertised should be 20sqm and have a garden view. Unfortunately our room was very small (maybe 14sqm) and had a view of a brick wall. The aircon didnt go below 19.5 degrees and it was extremely warm in our...

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Helpful?
Thank kristina091
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

London, United Kingdom
Reviewed 2 weeks ago

We booked this hotel for our first trip to the area. In most respects, we were incredibly impressed. The setting is perfect. Right on the lake with gorgeous views of the mountains around. It's very close to Morcote which has a few nice restaurants and then 15 minutes to Lugano with lots to see and do. The drive to Lake...

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Helpful?
Thank RachaelGillman
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

We recently left the Swiss Diamond after a 4 night stay last week. If you are used to trule 5-star properties, this will be a disappointment as it was for us. For one, the hotel is extremely dated. With the exception of the pool area, my husband and I agreed that the property needs a major face lift. In addition,...

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Thank A TripAdvisor Member
Birmingham, United Kingdom
Reviewed 2 weeks ago

Best to book a room overlooking the lake, and with a terrace. The extra cost is well worth it. Very good breakfasts, lots of choice with lovely staff. The larger rooms are spacious, with a sitting area separate from the sleeping area. Spotlessly clean throughout. Evening meals are to a very high standard, beautifully presented. Can be a little OTT...

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Helpful?
Thank boristhecatto2
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

Reviewed 4 weeks ago

I travelled to the Swiss Diamond Hotel in January for my birthday and i have to say it was the best Birthday of the 24 i have had so far! I consider myself a fairly fussy traveller, i like to stay in nice places and this hotel tops the lot. The rooms are great, a lot of space and the...

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Helpful?
Thank James L
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear James L, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope...

Winchester, United Kingdom
Reviewed 8 April 2017

This is truly a first class hotel. My husband and I spent three days at this hotel and we had a memorable experience. Our room was facing the lake, was so opulent and tastfully furnished. The bathroom was amazingly done, with attention to every single detail, toiletries available, down to shaving kit, toothbrushes, etc. Towels are soft, linen is beautiful,...

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Thank 717Biba
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your positive feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

Worcester, United Kingdom
Reviewed 15 March 2017

My husband and I stayed in this hotel 11th-14th March booking via Voyage Prive. The hotel is absolutely stunning. Location is perfect, right on the lake on a quiet road overlooking the lake and mountains. Plenty of parking. 15min drive into town – they offer a free shuttle service to Lugano until 9.30pm (on Saturday night we wanted to go...

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Helpful?
Thank sbb24
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

Zurich, Switzerland
Reviewed 24 February 2017

Beautiful location on the Lake of Lugano with superb views from our rooms. Service was excellent at all levels. The SPA was well appointed and relaxing the Massage and Care services professional and very good. We had 2 excellent dinners in the Panorama Restaurant with friendly and superb service.

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Helpful?
Thank F N
Direzione_albergo, Direttore generale at Swiss Diamond Hotel Lugano, responded to this review

Dear Guest, thank you so much for your detailed feedback about your stay with us! Guests’ impressions are very important and helpful for us, especially with regards to our facilities and service in order to improve. I’m going to share your comments with my team members who will be delighted to hear about your experience with us. I hope that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled on the enchanting shores of Lake Lugano, this luxurious property offers elegance and charm in a breathtaking location. Behind the impressive façade, the Swiss Diamond Hotel Lugano boasts dining and leisure facilities that rank among the finest in Switzerland. Only 7 km away from the centre of Lugano, the hotel features 3 restaurants serving typical regional, Mediterranean and international cuisine with a wide range of international wines. ... more   less 

Additional Information about Swiss Diamond Hotel Lugano

Address: Riva Lago Olivella, Vico Morcote 6921, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Vico Morcote
Price Range: $326 - $605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swiss Diamond Hotel Lugano 5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Swiss Diamond Resort Olivella
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Questions & Answers

Here's what travellers have asked, with answers from Swiss Diamond Hotel Lugano staff and other travellers.
6 questions
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Questions? Get answers from Swiss Diamond Hotel Lugano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with lake view of course are spectacular, but there is a street passing by and therefore personally I prefer hillside”
Travelmaniaccc, 20 May 2017 | Read review
“Lake view with terrace, superb”
boristhecatto2, 5 May 2017 | Read review
“We had a room on the second floor with a view of the lake- AMAZING”
B1445UBjamesl, 20 Apr 2017 | Read review
“4th floor Lake View Room”
  • View from our room
sbb24, 15 Mar 2017 | Read review
“Lake View Room”
FN207, 24 Feb 2017 | Read review
5 of 5
Expedia.com
US$231* /night
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AMOMAUS$417
Hotels.comUS$231
PricelineUS$237
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*Disclaimer
Prices are for 1 room, 2 adults
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