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See all 2 hotels in Villefontaine

Mercure Lyon L'Isle d'Abeau

466 reviews
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Traveller (135)
Room & Suite (54)
Dining (40)
Overview
  • Excellent19%
  • Very good44%
  • Average26%
  • Poor7%
  • Terrible4%
Travellers talk about
“en route”(5 reviews)
“lyon airport”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (466)Write a Review
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All reviewsen routelyon airportheated towel racksbar mealsroom was cleanwifi worked wellreception staffstar hotelnonrefundable ratemotorwayfrancemicrowavevillage
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1 - 5 of 91 reviews
Reviewed 2 October 2017

On my personal scale this hotel is OK. I try to avoid OK- hotels. Nice and friendly staff and decent restaurant. Rooms are pretty small, but separate toilet and bathroom are even smaller. I don’t know if my room had been a smoking room in...More

Thank Hannu S
Response from Xavier L, Front Office Manager at Mercure Lyon L'Isle d'AbeauResponded 6 October 2017

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon l'Isle d'Abeau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we...More

Reviewed 30 September 2017

We lived nearby in the village of LaVerpilliere in the 90s and we came back recently for a visit. We returned to this hotel because they have small apartments to rent and it is convenient to visit our friends in the area. It's also close...More

Thank swissmiss001
Response from Xavier L, Front Office Manager at Mercure Lyon L'Isle d'AbeauResponded 6 October 2017

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon l'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an...More

Reviewed 25 September 2017 via mobile

I booked a standard room but was later told it was overbooked and I'd have to upgrade to a studio for €20 more or fond another hotel (great customer service!) so I paid. Reception good. Dinner in sunset bar good. Breakfast ok. I was in...More

Thank Poole-UK-Traveller
Response from Xavier L, Front Office Manager at Mercure Lyon L'Isle d'AbeauResponded 6 October 2017

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon l'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sure that this feedback will serve as an...More

Reviewed 21 August 2017

Ok for one night, but some experience that are not guestfriendly : - stayed for about 10 minutes before the entrance gate that was closed. Only after calling by phone the gate was opened - in the bistro, staff refused to serve dinner on the...More

Review collected in partnership with Accorhotels.com
Thank 444sergea
Response from Xavier L, Front Office Manager at Mercure Lyon L'Isle d'AbeauResponded 6 October 2017

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon l'Isle d'Abeau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we...More

Reviewed 9 July 2017

Disappointing for a Mercure hotel. Room was fine, front counter staff lovely and helpful. Only the bar restaurant was open for dinner, the staff member was very rude. The restaurant was very cold and My husband and I ask to seat in a warmer area,...More

Thank AHSH23
Response from Xavier L, Front Office Manager at Mercure Lyon L'Isle d'AbeauResponded 6 October 2017

--------------------------------------------------------- Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon l'Isle d'Abeau. We are sorry that your experience did not meet your expectations; please allow you to express our sincerest apologies. Please rest assured that...More

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Traveller (135)
Room & Suite (54)
Dining (40)
Pool & Beach (4)
Hotel & Grounds (97)
Bathroom (16)
Business Centre & Event Rooms (5)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$74 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$74 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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