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Century Bay Private Residence

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5, Lintang Pantai Jerjak Sungai Nibong, Gelugor, Penang Island 11700 Malaysia
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Traveller (152)
Room & Suite (56)
Dining (21)

About

#1 of 3 hotels in Gelugor
Location
Cleanliness
Service
Value
Century Bay Private Residences and Resort is an exclusive service apartment, which is designed to create a homely and family friendly environment. Our units also are fully furnished, ranging from electrical appliance such as TV & DVD players, air conditioner to hairdryer, iron box & ironing board to cooking utensil & cutlery. Not only that, Our accommodation is also well equipped with a 24/7 free Wi-Fi which covers all the units, the lobby and every other corners of our residence. In addition, we also give free access to our guest use our various facilities such as the fitness centre, outdoor pool, lounging area, billiard tables, bar, gaming area, children’s playground and conference hall . Last but not least, we do provide other services like daily housekeeping and in house laundry services for the convenient of our guest.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Sauna
Breakfast available
Conference facilities
Meeting rooms
Baggage storage
Concierge
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS

Location

Full view
50Car recommended
Grade: 50 out of 100
33Restaurantswithin 1 km
1Attractionwithin 1 km
132Reviews5Q+A24Room tips
Traveller rating
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Popular mentions
Connoisseur2012 wrote a review Jan. 2020
Ampang, Malaysia72 contributions76 helpful votes
My family was checked into suite 803.to get to it we had to walk past a stinking rubbish room with dirt on outside it on the corridor floor! In the suit itself, there were stalactites formed on the hall ceiling with stalagmites growing on the floor in the middle of a pool of water! The guy on duty(apparently they had no manager there to manage the place) said it must have just happened and housekeeping had not told anyone yet!!!I hate blatant lies, stalactites and stalactites take months to grow and these were at least 6 months old!!! They moved us to suite 1105. This was marginally better but apart from the simple lock on the main door there was no secondary lock on it as the chain was missing!! It appears they did not maintain this room either and are comfortable to put their guests security at risk. Other people have written about their bad experiences at this property on Trip Adviser over several years and where the management has replied they have said they will improve! Rubbish, these are just words. From our experience the management and maintainable of this place has not improved. There are properties in Penang managed by passionate staff. This is not one of them and well worth avoiding!!
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Date of stay: January 2020Trip type: Travelled with family
2 Helpful votes
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Zack Hashim wrote a review Sep. 2019
5 contributions
+1
For me this apartment is beautiful place to stay and relax with family. Quiet with a nice view. The breakfast provided are excellent. Rooms are also very clean. The Staff are friendly too. I really like the facilities at ground floor such as the billiard table and the gaming area. Definitely going to come again.
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Date of stay: September 2019Trip type: Travelled with family
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Riyaa Saravanan wrote a review Aug. 2019
Penang Island, Malaysia1 contribution
I stayed there 2 weeks ago and it was a family trip. Check was very smooth and staff was very friendly as well. I requested for a higher floor in my booking and they gave me as per my request. I went to my room and it was so nice and clean. An hour later I requested for a water drum it was not delayed to be sent to my room. I would suggest everyone to choose this place and I will definitely come back to here if I ever visit Penang again.
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Date of stay: August 2019Trip type: Travelled with family
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Emsle wrote a review Jul. 2019
Malaysia39 contributions99 helpful votes
I am unable to imagine how anyone would give a good ratings. I understand that some experiences are subjective but the photos I will attach do not lie. I would avoid this place like a plague. Everything about this property is wrong. It’s the dirtiest place I’ve been to. No housekeeping and zero sense of hygiene. - at the main entrance if the unit, I was greeted by lizard droppings (photo attached) - the floors are so dirty we had to wear shoes in the house - I found a sharp sewing pin on my bedroom floor which is dangerous (photo attached) - I know for sure there is no changed of bedsheets when I found many strands of curly hairs from previous users (photo attached). I had to sleep with clean towels that I brought to line the used bedsheets. - Hair in strainer toilet was not cleared away (photo attached) - Broken tap in bathroom. Shower and toilet are right by each other making the entire floor wet when showering - I found a lemon/orange seed (??) in the middle of the bathroom floor - Mushrooms growing on the bathroom walls (photo attached) - Food bits left in kitchen sink - Airconditioning so noisy it was clicking and creeking throughout the entire night - Location is right by a mosque/surau so the call to prayer is blaring and disturbing - It’s far from anything including Queensbay Mall. The walk there is 30 minutes which isnt that bad but it’s a difficult and dangerous trek. - Located in the middle of a squatter area. These are only scratching the (dirty) surface of the nightmare stay at this filthy apartment. The overall experience was worse than I or you could ever imagine. The only saving grace was the free parking and in an easily-accessed spot. Please save yourself the trauma.
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Date of stay: July 2019
Value
Rooms
Service
Trip type: Travelled with family
Room Tip: Do not book any rooms here, everything is filthy
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2 Helpful votes
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Response from CenturyBayGmail, Guest Relations Manager at Century Bay Private Residence
Responded Sep. 26, 2019
Hi there, I would like to take this chance to apologize to you on behalf of the management. I regret to give you an inconvenience stay. I will all your words as a lesson and will definitely develop this place to a better conditions. Best regards, Riyaa
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Hoolalalala wrote a review Apr. 2019
Singapore, Singapore52 contributions12 helpful votes
I have stayed at suite 1002. It’s the worst accommodation and I will never going to stay here ever again. Checking in thru the guard security officer! Pick the suite keys and placed RM100 security deposit with the guard. Booked to stay from April 24-26 but we ended up staying just for one night and checked out today. First the bedroom, floor is sticky and mattress has a very bad smell! Couch in the living room is not comfortable! TV channels ok but all channels are very blurred! Bathroom shower head is crap as well. Anyway it’s just uncomfortable stay for me personally. Will not recommend to anyone. It’s always better to get a hotel rather than a private condominium stay!
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Date of stay: April 2019Trip type: Travelled with friends
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PRICE RANGE
US$32 - US$96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
century bay service hotel penang island
FORMERLY KNOWN AS
Century Bay Service Suites
LOCATION
MalaysiaPenangPenang IslandGelugor
NUMBER OF ROOMS
89
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Frequently Asked Questions about Century Bay Private Residence
Which popular attractions are close to Century Bay Private Residence?
Nearby attractions include Laser Battle (1.2 km), Brettos (1.0 km), and Xcape Penang (1.1 km).
What are some of the property amenities at Century Bay Private Residence?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Century Bay Private Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Century Bay Private Residence?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Century Bay Private Residence?
Yes, free parking is available to guests.
What are some restaurants close to Century Bay Private Residence?
Conveniently located restaurants include Super Tanker Food Centre ( Food Center), Aki Pancake, and Dragon-i.
Are there opportunities to exercise at Century Bay Private Residence?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Century Bay Private Residence?
Yes, laundry service and self serve laundry are offered to guests.
Does Century Bay Private Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Century Bay Private Residence?
Many travellers enjoy visiting Suffolk House (7.1 km), Penang War Museum (7.2 km), and Penang Hill Corporation (3.1 km).