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Hampton Inn and Suites Chicago Deer Park

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Hampton Inn and Suites Chicago Deer Park
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290 Reviews from our TripAdvisor Community

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Showing 285: English reviews
San German, Puerto Rico
Reviewed 23 August 2016 via mobile

Once you visit a Hampton Inn you will notice the same structure, same layout, same everything, but the Staff! My folks at Deer Park are the best!!! They take care of details for you. This one is close to several good restaurants at town. Try it!

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Helpful?
Thank Eric100x35
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

We appreciate your kind review and for acknowledging the excellent service you received from our entire team. Your feedback lets us know how we are performing, so thanks for taking the time to share your experience and for recommending us. All of us here at the Hampton Inn & Suites Chicago Deer Park look forward to serving you again soon!...

Reviewed 15 August 2016 via mobile

My wife and I stayed two nights at this hotel because it was the hotel the wedding I was in was using. Upon being at the hotel for a whole day I left my wife behind as I was having to be with the rest the wedding party for pictures. Around 2pm they called me saying there was an issue...

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Helpful?
Thank Jay G
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Dear Jay, First and foremost, we would like to offer you our sincere apologies for the issues you brought to our attention in your review. We work hard to make our guests feel comfortable and at home, and I am extremely concerned to read of your wife's unpleasant encounter with a staff member. Please be assured this incident will be...

New York City, New York
Reviewed 7 August 2016

The place looks newly renovated, typically a Hampton inn is old and dreary, this felt like a small double tree. Customer service is excellent, I wanted to go to chik-fila-a and they took me and waited patiently. Will definitely be back!

Review collected in partnership with Hampton
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1Thank H276TFtinap
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for evaluating your recent business stay with us. It is pleasing to read that we were able to impress you with our exceptional customer service skills, spotless facilities and the good value we offer. We appreciate you choosing the Hampton Inn and Suites Chicago Deer Park, and look forward to welcoming you back soon! Greg Kowalsky General Manager

Arlington Heights, Illinois
Reviewed 6 August 2016

Convenient place to stay in the Deer Park area. Hotel rooms need to be updated. Very worn. Breakfast was very good and the staff was very friendly and helpful. Bed was comfortable but the room temperature was hard to regulate.

Review collected in partnership with Hampton
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Helpful?
Thank 241waynef
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing our hotel for your stay. We are happy that you liked our convenient location, breakfast offerings and our friendly associates. We also appreciate your feedback and wanted to let you know that we are in the process of updating our rooms to uphold to the Hampton Inn & Suites standards. We would love for you to...

Woodstock, Illinois
Reviewed 25 July 2016

We stayed at this hotel due to a family wedding. First we were told there would be a shuttle from hotel to venue. When we arrived immediately after ceremony shuttle left 10 min early. When we asked and told front desk they said there was only one shuttle in contract but yet the shuttle left early and not time told.....

Review collected in partnership with Hampton
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Helpful?
Thank kimberlyk849
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing our hotel for your lodging needs and for sharing your review. I am sorry for the issues that you encountered with our staff and shuttle. This is not typical of our service so I apologize that we caused you to be inconvenienced. I have shared your concerns with our management to improve our service going forward....

Illinois
Reviewed 20 July 2016

I stayed at the hotel for two nights for a close friend of the family's wedding . The service the staff the accommodations were all excellent my only disappointment was no refrigerator or microwave in the room . They provided a shuttle to and from the reception which was very nice and the location is excellent ! The front desk...

Review collected in partnership with Hampton
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Helpful?
Thank hannant01
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for sharing your feedback regarding your stay with family at the Hampton Inn & Suites Chicago Deer Park while attending a wedding. We love hosting so many wedding groups throughout the year and being a small part of such a special occasion. Thank you for mentioning our friendly staff, and all the amenities and services Hampton Inn has...

Elk Grove Village, Illinois
Reviewed 18 July 2016

Unfriendly front desk lady along with an unfriendly security guard called the cops to kick us out of the hotel due to noise. There were only 4 people in the room, which 1 of them was sleeping the entire time. The other 3 were stuffing our faces with pizza. no music. no rowdiness. nothing. The cops were call and THREE...

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Helpful?
Thank kpflanz
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for your recent stay with us and thank you for taking the time to share your comments. We truly care about delivering excellent service to all our guests and in doing so we need to adhere to our strict hotel policies and making sure all our guests have a safe, secure and comfortable stay. Your feedback has been...

Chicago, Illinois
Reviewed 17 July 2016

This bitter and miserable front desk girl had the audacity to call the police to kick us out at 2am on a Friday night. We were 3 people talking in our room, no music whatsoever. No idea if we were mistaken for another room or what, but three county cops showed up and angrily escorted us out with absolutely no...

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Helpful?
1Thank Chris P
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Dear Chris, I would like to speak with you personally and discuss in greater detail your experience recently at our hotel. Please contact me directly through our front desk and I will do my best to rectify this situation. I am very sorry that this happened during your visit and I look forward to talking to you soon! Greg Kowalsky,...

Birmingham, Alabama, USA
Reviewed 11 July 2016

We stayed at this hotel for a wedding in Deer Park. The rooms were clean and staff was pleasant and helpful for our 2 night stay. The hotel is located near a commercial development with a mexican restaurant and a movie theater (there may have been other restaurants, our schedule was set). The breakfast had a wide variety of items...

Review collected in partnership with Hampton
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Helpful?
Thank BGurn
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for staying at the Hampton Inn & Suites Chicago Deer Park while attending a wedding. I am delighted that you were pleased with our location close to Deer Park Town Center with so many restaurants and shopping outlets which was convenient for your needs. I also appreciate your kind remarks about your accommodation and our friendly staff. Thanks...

Lancaster, Pennsylvania
Reviewed 11 July 2016

Pool was cold ,heater not working. No fridge as a standard . Room temp boily hot until turned on ourselves. Noisy room next door, walls must be thin . Afternoon staff helpful in getting fridge. Breakfast good. Beds could have been more comfy,kinda hard.

Review collected in partnership with Hampton
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Thank 1aprilfools
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing our hotel for your stay. We are happy you liked our helpful associates and that our breakfast offerings were to your liking. However, we are sorry for the issues you faced with our facilities and the inconvenience it might have caused. We have shared your concerns with the respective teams and have taken corrective actions to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn & Suites Deer Park is located just a few hundred yards from the hotel is Deer Park Town Center which features over 70 of the most exclusive stores for your shopping entertainment. ... more   less 

Additional Information about Hampton Inn and Suites Chicago Deer Park

Address: 21660 W Lake Cook Rd, Deer Park, IL 60010-3605
Region: United States > Illinois > Lake County > Deer Park
Price Range: $161 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Chicago Deer Park 2.5*
Number of rooms: 104
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Also Known As:
Hampton Inn And Suites Chicago Deer Park Hotel Deer Park
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Chicago Deer Park staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites Chicago Deer Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles dalrutz, 20 Sep 2016 | Read review
“Ask for a room overlooking the ponds. The back side of the hotel.”
 of 5 bubbles lisacochrane, 18 May 2016 | Read review
“Room away from elevator”
 of 5 bubbles alancB3283YQ, 6 Oct 2015 | Read review
5 of 5