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Novotel Bali Benoa

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Novotel Bali Benoa
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2,814 Reviews from our TripAdvisor Community

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Sydney, Australia
Reviewed 3 days ago NEW

This was my third stay in this Novotel some of the best things breakfast the pools and the true Balinese part of the hotel the staff are kind and love meeting new people.This time I went they gave our family wine,fruit and chocolate.Beach front hotels are fantastic for people who like views.Free prattle boards at beach pool just have to...

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Helpful?
Thank 9edward
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear 9edward, Warmest Greeting from Tanjung Benoa Bali. It our pleasure to received such a kind review from you. We are glad to knew that you and your family have a memorable experience with us. Most our guests are happy with the breakfast we provide and we are glad that you one of them. Most Definitely look forward to welcome...

Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017 via mobile

We just finished a 5 night stay and have thoroughly enjoyed every aspect of it. We stayed in a one bed pool villa which has been ample room for 2 adults and 3 yr old. We were in the beach wing (room 802) and whilst there was some road noise (nothing that worried us) we had a very quiet stay...

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Helpful?
3Thank Simon W
About Hotel's Favourite Review
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Simon W, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah, Personal Assistant to General Manager

Medan, Indonesia
Reviewed 4 days ago NEWvia mobile

For a 5star hotel, The room is way below my expectation The room has aged Although the room is spacious and have balcony, but the furniture has aged The kettle not working, i see the kettle also old ones, i had to have the housekeeping to replace it The bathroom is old style, and we completely dont know how to...

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Helpful?
Thank wahyudiwu
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear wahyudiwu, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Currimundi, Australia
Reviewed 1 week ago

This is my second visit back to the Novotel and it was just as good as the first time. You get the wonderful feel of Bali by walking into the foyer to be greeted by the lovely staff. Check in was easy. My room was really clean and the bed is very comfortable and huge. Staff had left a welcome...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Shazza003
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Shazza003, Warmest greetings from Novotel Bali Benoa, Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and gave positive feedback about the hotel, room, staff and our breakfast. We surely would share your feedback to our team to always perform our service at our best. Have a...

Sydney, Australia
Reviewed 2 weeks ago

I generally do not write negative reviews. However, the service that was provided during check-in was BEYOND slow! It took us over 30 minutes for us to be given a room key.... it was a total joke. After check-in, we made our way to our room and found out that the room we were booked in wasn't in the main...

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Helpful?
1Thank ga715
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear ga715, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Reviewed 3 weeks ago via mobile

My first time to Bali and also my first time staying in a villa. Hospitality and customer service are top notch. The only thing that can be improve probably is the breakfast. I stayed for 4D3N. I saw and had almost the same dishes for breakfast throughout my stay. Or maybe I'm someone who prefers to have a little bit...

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Helpful?
Thank Josephine S
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Josephine S, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our resort. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did not meet...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

All the staff were friendly and hospitable. The reception was warm and I felt quite at home. The 2 bedroom villa was fantastic with a private pool. Rooms were en-suite with outdoor shower and a jacuzzi. Do look out for worms when the jacuzzi is turned out because I think the water is from the well. There was turn-down service...

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Helpful?
1Thank I_S_B_L_o
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear I_S_B_L_o, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah, Personal Assistant to General Manager

Nagpur, Maharashtra, India
Reviewed 3 weeks ago

This resort gives you feel of Bali's tradition and appearance. The resort is very well managed and beach area is very good to relax. I booked this resort for family just to relax and enjoy the facilities Novotel provides. Rooms, service, breakfast all were very good and up to the mark of Novotel standards. Pool area is very good and...

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Helpful?
Thank Alok_VP
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear Alok_VP, Greetings from Novotel Bali Benoa. Thank you very much for taking the time to review our room, services and facilities. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We take all feedback seriously and we apologize that your experience did...

Gold Coast
Reviewed 3 weeks ago

I love this hotel! I've stayed here more times that I can remember. the rates are reasonable, the staff are happy, the resort similar to a village style and I love it! Breakfast is good. The rooms beach side are renovated and big! Close to the main pool, foyer and restaurant. Its mantained its age well (we first stayed here...

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Helpful?
Thank lannycal
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear lannycal, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Washington, Michigan
Reviewed 3 weeks ago via mobile

We really enjoyed the deluxe rooms in this beachfront hotel. Steps from a gorgeous beach, clean rooms and grounds, quiet, attentive staff. Meals in the restaurants offered great ocean views. I would have given 5 stars except for plumbing problems -- hot water quit over night and bathroom sink repeatedly leaked onto the floor. There are so many things to...

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Helpful?
Thank ROG12345678
Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear ROG12345678, Thank you for taking time to tell us about your experience while stay with us. We are very happy to know that you like the service from our staff. At Novotel Bali Benoa we strive to give our best service to our guest start from the beginning upon check in with the pure smile of our staff until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Benoa Bali is located at the edge of Nusa Dua, overlooking the golden sands of Tanjung Benoa beach. The resort has been created using traditional Balinese architecture which provides a unique atmosphere set within luscious tropical gardens.The hotel has 179 rooms each with a coconut wood interior design and either a balcony or a garden. There are 8 villas designed in a magnificent tropical style, each with a private swimming pool, an open-air living room, a bathroom with a whirlpool and a rain shower, an espresso machine and a spacious dressing room. Moreover, the luxurious 2-bedroom beachfront villa has all of the above facilities as well as an amazing view overlooking the ocean.The resort offers a variety of dining options including a daily theme buffet dinner, a beach restaurant, a pool restaurant and 3 relaxing bars. A daily entertainment program is provided all day through until the evening. Activities are available everyday for children at the Kids Club. Sport facilities include 3 swimming pools with 2 whirlpools, a tennis court and a fitness center, beach activities including volleyball. Specially designed indoor and outdoor beachfront "bale" spa for rejuvenating. Water sports are available nearby. A free shuttle bus gives access to Bali Collection shopping center in Nusa Dua. Parking and Wifi in the lobby area are also complimentary. ... more   less 

Additional Information about Novotel Bali Benoa

Address: Jl. Pratama 70, Tanjung Benoa 80361, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Price Range: $121 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Benoa 5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Novotel Bali Benoa Hotel Tanjung Benoa
Novotel Hotel Bali Benoa
Novotel Hotel Tanjungbenoa
Novotel Nusa Dua
Novotel Benoa Bali
Nusa Dua Novotel
Novotel Bali Benoa Indonesia
Hotel Style:
#2 Family Hotel in Tanjung Benoa
#3 Romantic Hotel in Tanjung Benoa
#3 Top resorts Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bali Benoa staff and other travellers.
96 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for beach water and avoid booking during high tide days as beach area access through rocks and not sand”
 of 5 bubbles Alok_VP, 29 Jan 2017 | Read review
“Beach side”
 of 5 bubbles lannycal, 28 Jan 2017 | Read review
“Garden rooms across the road, Beach Terrace near beach, Beach bungalows located facing beach pool area beautiful setting but no privacy”
 of 5 bubbles rbacter3, 22 Jan 2017 | Read review
“If you choose to stay in the rooms on beach side you dont have to cross a heavily trafficed road to get to the beach.”
 of 5 bubbles S8606ZNmichaela, 20 Jan 2017 | Read review
“Lobby side rooms”
 of 5 bubbles upali2014, 17 Jan 2017 | Read review
5 of 5