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Customer service was really bad. After we booked the hotel, we inquired about the hotel transfer through e-mail, but there was no reply. We called their hotline after and the reception told us that they will call again but never did!! We ended up not...More
The rooms are large and generally clean although the bathrooms are a bit old and grotty and could do with modernising. There were lots of cockroaches in the bathroom and the shower didn't have a shower head - it was just like a high tap!...More
Its difficult to find accommodation to please my husband but this was perfect. 18 large villas amongst luscious greenery with own private beach. Accommodation was very reasonable for this area nestled between two big hotels but we prefered to savour the seclusion. The villa accommodated...More
We had initially stayed at this hotel in 2000, when it was still called the "Puri Benoa". At that stage it was already a magnificent boutique style hotel with great service and really friendly and efficient non invasive staff who really ran the hotel well....More
- classic Bali architecture with strong peaceful bali ambient
- very near to the beach
- near to beach sidewalk
- the staff is very supportive
- you should enjoy afternoon in their backyard.
- no children pool
Sorry to be so late in answering . Yes there are decent bar fridges in the rooms and the rates are reasonable to stock up from the hotel. also plenty of superettes in the area - most of which are open 24/7 and fully stocked... More
Sorry to be so late in answering . Yes there are decent bar fridges in the rooms and the rates are reasonable to stock up from the hotel. also plenty of superettes in the area - most of which are open 24/7 and fully stocked with cold drinks, fruit juices, beer, wine etc.
hope this is still in time to assist.