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The Rarotongan Beach Resort & Spa

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1,018 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
Reviewed 4 December 2013 via mobile

A friend and I found The Rarotongan a great place to stay. We were friendly, patient and polite and this ment we got great friendly service in return. Of all the beaches on the island we found it to be the best location for swimming, snorkeling and just laying around. Would highly recommend it to families it's a great atmosphere...

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Helpful?
2Thank Lpeneg
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Lpeneg” Thank you for your review in regards to your recent November 2013 stay with us at The Rarotongan Beach Resort & Spa. Firstly, we are thrilled that you enjoyed the location of The Rarotongan which is set on Aroa Beach, Rarotonga's most beautiful white sandy beach on the shores of Aroa Lagoon (the Lagoon of Love). It...

Wellington, New Zealand
Reviewed 1 December 2013

The resort pool, facilities and beach was lovely. But if you go in the off season (Nov), you can't get half the stuff advertised on their site - Hibiscus hut usually closed due to low demand. The over the counter, quick healthy snacks, salads and fruit salads promised on the net was not available even when it was open. The...

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Helpful?
1Thank Amanda V
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Amanda V” Thank you for taking the time to upload your review on your November 2013 stay at The Rarotongan Beach Resort & Spa. We are pleased that you enjoyed the resort pool, facilities and beachfront location offered at The Rarotongan. Our Activities staff are also delighted to receive your feedback with regards to the standard of service...

Rotorua, New Zealand
Reviewed 28 November 2013

My husband and I arrived early hours in the morning and received a wonderful welcome by hotel staff. A kind porter carted our lugguage to our room and answered all the questions we had on the way. We stayed in a garden room. It was clean and comfortable. The staff were fantastic. They were friendly and only too willing to...

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Helpful?
2Thank Stacey F
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Stacey F” Thank you for taking the time to post a lovely review with regards to your recent stay with us at The Rarotongan Beach Resort & Spa. The Rarotongan Beach Resort & Spa is magnificently located beachfront to the stunning Aroa Marine Reserve, a traditional marine reserve known in the Cook Islands as a “raui” which has...

NORTHLAND
Reviewed 25 November 2013 via mobile

This is the second time I've been to this resort and was once again impressed with the staff and facilities. We had our wedding here and from the moment I emailed laisa she kept in touch and delt with my issues prompt and professionally. The wedding went without a hitch. And was stress free. Esekila at the spa did an...

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Helpful?
1Thank Waa W
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Waa W” Thank you for taking the time to post a lovely review with regards to your recent stay with us at The Rarotongan Beach Resort & Spa. Congratulations once again from the team here at The Rarotongan! Laisa, Isikeli, Sekoula, Wani and the team at the resort are thrilled that your wedding day was everything that you...

Nelson, New Zealand
Reviewed 17 November 2013

We stayed here for 6 nights while on a family holiday. Found the staff to be friendly and easy to talk to. We stayed in a beachfront room which we were advised was a good idea to upgrade from a garden view room. Our other family stayed in the garden room and to be honest it wasn't really worth the...

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Helpful?
Thank Kiwi-Couple001
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Kiwi-Couple001” Greetings from The Rarotongan Beach Resort & Spa and thank you for taking the time to comment on your recent stay with us! We are pleased to hear that you found our staff to be friendly and easy to talk to. Our staff has a reputation of being some of the friendliest you will ever meet! All...

Auckla
Reviewed 12 November 2013

Clean, friendly, adult and family pool, snorkeling and canoes to use, easy access to scooter/ bike hire breakfast included, good dinning room bar area. Need to buy wireless time. Had upstairs room ,with excellent view of the sea and beach Enjoy the eating experience in the sand covered adult restaurant part. A bit disappointed with the fish on the BBQ...

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Helpful?
1Thank Daryl V
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Daryl V” Thank you for taking the time to post a lovely review with regards to your recent stay with us at The Rarotongan Beach Resort & Spa We are pleased that you found the pool surrounding at The Rarotongan to your liking. Our feature swimming pool has now been transformed from a traditional‐style plaster‐and‐paint finish pool to...

Auckland
Reviewed 11 November 2013

We stayed at the Rarotongan at the end of October 2013, in one of the two bedroom beach side suites and had a great time. The staff were friendly and patient with our two year old and went out of their way to learn his name and say hello to him. We chose this resort as we had previously stayed...

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1Thank MAO2012
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “MAO2012” Thank you for taking the time to post a lovely review with regards to your recent stay with us at The Rarotongan Beach Resort & Spa We are delighted you enjoyed the 2 Bedroom Beachside Suites. TWO BEDROOM BEACHSIDE SUITES are located at ground‐level in our 100 and 200 villages, and are in close proximity to the...

Reviewed 8 November 2013

We had a really relaxing time at this resort, we were in one of the top rooms right on the beach which suited us fine as we are beach goers who love the sound if the waves :) overall the service, friendliness and activities were excellent. on offer free snorkel gear paddle boards and kayak all in good condition and...

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Helpful?
2Thank Nibsie
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Nibsie” Thank you for your review in regards to your recent stay with us at The Rarotongan Beach Resort & Spa. It was indeed our pleasure to be part of your very special wedding anniversary. We are delighted that you enjoyed your Beachfront Room. BEACHFRONT ROOMS are standard guest rooms located on absolute beachfront, enjoying views across the...

Tauranga, Bay of Plenty, New Zealand
Reviewed 7 November 2013

Had a great stay which was made even better by the excellent and friendly staff. Especially Stu the manager of the restaurant who went out of his way for us. Room 207 opened out to beautiful views of the sea. Kids enjoyed all the water-sports. Weather was great. Will be wanting to go back.

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Helpful?
2Thank Mark T
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Mark T” Thank you for taking the time to write such a wonderful review. It was a pleasure having you stay with us at The Rarotongan Beach Resort & Spa. We are pleased to hear that you found our staff excellent and friendly to deal with during your stay. That is SUPER!! Your comments have been passed on...

Auckland, Auckland, New Zealand
Reviewed 4 November 2013

The 4 of us (2x Couples) stayed here for 7 nights. My partners has previously stayed here 5 years ago and raved about how amazing it was WELL...... He soon realised it was not so great anymore. The food was great, but we only ate here a couple of times and our food never came out at the same times...

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Helpful?
1Thank Abbey B
RarotonganSales, Guest Relations Manager at The Rarotongan Beach Resort & Spa, responded to this review

Kia Orana “Abbey “ Thank you for your review in regards to your recent stay with us at The Rarotongan Beach Resort & Spa. We are happy to hear that you were pleased with the quality of food; however we do apologize for the inconsistent service you received from our staff. Stu is thrilled that you were happy with his...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an iconic South Pacific resort, the Cook Islands' signature resort. Slip off your watch, your shoes, your cares and immerse yourself in paradise at the renowned Rarotongan Beach Resort & Spa. Hand feed the friendly reef fish or snorkel straight off the white sands of Aroa Beach in the crystal clear blue waters of Aro'a Lagoon Marine Reserve (the resort's guided Night Snorkeling Tours are a special treat!). This all-tide lagoon is also perfect for stand-up paddleboarding and kayaking (both free!). For couples in love, there's a Personal Wedding Planner to create your dream tropical sunset beach wedding, right beside Aro'a Lagoon, the Lagoon of Love, set on the island's stunning southwest which enjoys both all-day sun and sizzling tropical sunsets. Experience all that's authentic about Rarotonga right in your absolute beachfront, full-service resort. ... more   less 

Additional Information about The Rarotongan Beach Resort & Spa

Address: Aroa Beach, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Aroa Beach
Price Range: $192 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rarotongan Beach Resort & Spa 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Rarotongan Beach Hotel Aroa Beach
The Rarotongan Beach Resort And Spa
Rarotongan Beach Resort Spa
The Rarotongan Beach Resort & Spa Rarotonga/Aroa Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Rarotongan Beach Resort & Spa staff and other travellers.
18 questions
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Balclutha, New Zealand

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Questions? Get answers from The Rarotongan Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't worry about view room. Sleep in room, short walk to beach.”
 of 5 bubbles sdouglas2017, 19 Mar 2017 | Read review
“Avoid staying in any of the rooms here - I could have paid $700 for a week in 2 star accommodation that would be better than this.”
 of 5 bubbles BluesTraveller82, 1 Feb 2017 | Read review
“Garden View room was close to beach, not far from Pool & restaurant.”
 of 5 bubbles adio904, 1 Feb 2017 | Read review
“Get transport and eat elsewhere!”
 of 5 bubbles X7596VEnicolep, 16 Jan 2017 | Read review
“Rooms are all very run down and shabby.”
 of 5 bubbles carolcN2123BZ, 8 Jan 2017 | Read review
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