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Hyatt Regency Aruba Resort and Casino

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Hyatt Regency Aruba Resort and Casino
Hyatt Regency Aruba Resort and Casino
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3,197 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Aruba Resort and Casino
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Showing 2,951: English reviews
Milwaukee, Wisconsin
Reviewed 24 May 2015

Pros: Clean rooms, beautiful beach and pool, great location. Unable to get into room upon arrival, despite being guaranteed early check in. As this is an expensive hotel, we expected better service. The staff was friendly, but not overly welcoming. On our second day, we were locked out of our room for over 2 hours, and the entire lock system...

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Helpful?
4Thank Sarah S
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear guest, Thank you for taking the time to offer feedback about your recent stay. I sincerely apologize that we did not meet your expectations. We value your feedback as they help us to improve. Should your travel plans include Aruba again in the future, we hope you would consider our resort once again and give us a chance to...

Philadelphia, Pennsylvania
Reviewed 24 May 2015

This is the 2nd time we have been here, this time with friends of ours, and we would go back. There is a ton of things to like with this property. The hotel is in prime location 15-20 mins from the airport; Right on the beach, and close to tons of restaurants, bars, shopping, casinos etc...You are within walking distance...

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Helpful?
2Thank KenG0308
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for your positive and detailed feedback about your experience at the Hyatt Regency Aruba. We have noted your comments about the beach service and would like to sincerely apologize for the lack of service received. We have shared your review with the Beverage Manager so that action can be taken to prevent this from happening in...

, New Jersey, United States
Reviewed 23 May 2015 via mobile

Pros: clean hotel, nice pools, great piece of beach, great location within walkinb distance of main shopping and eating strips, friendly staff, lots of activity rentals on site, walking distance between other hotels. Cons: very pricey food lacks quality, front desk staff tried to pretend we reserved 2 queen beds instead of king but luckily i kept paper work from...

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Helpful?
2Thank Michael908
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for your feedback about your experience at the Hyatt Regency Aruba. We value your patronage and insightful comments and thank you for taking the time to share your thoughts. We have noted your comments about the Front Office and have shared this information with our management team. We look forward to welcoming you once again to...

Reviewed 22 May 2015 via mobile

Great hotel, breathtaking views, fun slide into pool and pool bar keep everyone happy. Decent food by pool. Comfortable room, very nice spa. Would have liked to have a tub in bathroom. Toddler kept slipping in the shower. Looking forward to returning.

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Helpful?
1Thank Kaliki13
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for your great comments about the Hyatt Regency Aruba Resort, Spa and Casino. We are delighted to hear that you had a relaxing stay with us together with your family. We do offer rooms with a bathtub at the Resort as well, however these rooms have two queen beds instead of a king bed. We appreciate...

Reviewed 21 May 2015

We have stayed at this hotel over 7 times. The hotel and staff are fabulous. The area of the hotel is convenient to several restaurants within walking distance. The hotel accomodations were great. We look forward to coming back next tear.

Review collected in partnership with Hyatt Hotels
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Thank robertbU9920HU
Plainview, New York
Reviewed 20 May 2015

I recently stayed here for 5 nights on the Club floor. I had a fantastic time. The beach was beautiful. I reserved a beach hut prior to arrival. I went during high season, and I recommend doing that. However,I don't anticipate it would be an issue during the low season. The resort is in a perfect location near shopping and...

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Helpful?
Thank Allisonartie
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for your positive feedback about your experience at the Hyatt Regency Aruba. We value your patronage and insightful comments and thank you for taking the time to share your thoughts. We look forward to welcoming you once again to our beautiful resort. Hyatt Regency Aruba Team.

No. America
Reviewed 20 May 2015

I spent six days at the Hyatt in Aruba accompanying my daughter who was working at a conference she had organized at the Hyatt. From the VIP airport pickup to the concierge desk I was impressed with the professionalism and friendliness of the staff. Everyone I came into contact with who worked in this large hotel greeted me and tended...

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Helpful?
Thank mapoftheworld
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for your warm and positive comments about the Hyatt Regency Aruba and the service provided by our friendly associates. We appreciate your insights and look forward to serving you again in the future. Hyatt Regency Aruba Team

Boston, Massachusetts
Reviewed 19 May 2015

The hotel's staff always went out of their way to be helpful and to be sure guest's needs were being meet. The property was beautiful. Very clean and well maintained. The restaurants on property were excellent and food was delicious. Rooms clean and staff very attentive. We will be going back again.

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Helpful?
1Thank Stephen L
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for your positive feedback about your experience with our Hyatt associates. We value your patronage and insightful comments and thank you for taking the time to share your thoughts. We look forward to welcoming you once again to our beautiful resort. Hyatt Regency Aruba Team.

Boca Raton, Florida
Reviewed 17 May 2015

I've been coming to this hotel since many many years ago. It was like a family tradition. I travel a lot but always find a moment during the year to go to Hyatt Aruba, I love this hotel above all the others. During this trip is the first time that I had a bad experience with one employee of the...

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Helpful?
5Thank Vavevic
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay. We would like to sincerely apologize for the less than satisfactory treatment you have received at the beach. We have shared you feedback with the appropriate Managers in order to prevent repeat occurrences. We value your feedback as they help us to improve and...

Reviewed 17 May 2015 via mobile

Friday night the hotel was left without electricity. Apparently there is no back up generator and the entire hotel was left without any source of electricity for at least 3 hours. Front desk employees are not friendly at all and very disrespectful. We were promised late check-out by a manager and the next day another manager changes the whole story....

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Helpful?
17Thank AlfredoSerra
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review

Dear guest, Thank you for taking the time to offer feedback about your recent stay. I sincerely apologize for the inconveniences experienced during your visit. I have noted your comments about the service received at the Front Desk and have shared you feedback with the management team so that action can be taken to prevent repeat occurrences. We value your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Cafe Piccolo
Cuisines: Italian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Experience an oasis of gracious elegance and warm hospitality. This jewel among beachfront hotels in Aruba offers a welcoming combination of superb amenities, ideal location and outstanding service. Discover countless ways to spend your days at our luxurious Aruba hotel and spa. Play tennis, relax on the white-sand beach, race down the waterslide, or pamper yourself at Stillwater Spa. Savor delicious cuisine from around the world. Take a chance in the casino. Whether you are looking for a fun-filled family vacation, a romantic getaway or a memorable business gathering, this year-round Palm Beach Aruba hotel destination is sure to delight. ... more   less 

Additional Information about Hyatt Regency Aruba Resort and Casino

Address: J.E. Irausquin Blvd 85, Palm - Eagle Beach, Aruba
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $382 - $959 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Aruba Resort and Casino 4.5*
Number of rooms: 357
Reservation Options:
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Also Known As:
Hyatt Regency Aruba Hotel Palm/Eagle Beach
Hyatt Regency Aruba Resort And Casino
Hyatt Palm/Eagle Beach
Palm/Eagle Beach Hyatt
Aruba Hyatt
Hyatt Hotel Aruba
Hotel Style:
#2 Business Hotel in Palm - Eagle Beach
#9 Romantic Hotel in Palm - Eagle Beach
#10 Luxury Hotel in Palm - Eagle Beach
#10 Spa Hotel in Palm - Eagle Beach
#11 Top resorts Hotel in Palm - Eagle Beach
#12 Family Hotel in Palm - Eagle Beach
#13 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Aruba Resort and Casino staff and other travellers.
194 questions
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New York City, New York
3 months ago
north bergen
Darien, Connecticut

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Questions? Get answers from Hyatt Regency Aruba Resort and Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view rooms are peaceful and quiet”
lumickey, 23 Apr 2017 | Read review
“Go somewhere else”
Simana1990, 17 Apr 2017 | Read review
“Find a more economical room at a different hotel. You will not be in your room often in Aruba!”
cursingmonk, 17 Apr 2017 | Read review
“Ask for a beach/pool view!”
  • Amazingly comfortable beds.
  • View of garden and beach from room
, 11 Apr 2017 | Read review
“most rooms are ocean view, not ocean front. balconies are step out only”
TVpro, 10 Apr 2017 | Read review
5 of 5