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Hotel Riu Palace Aruba

Certificate of Excellence
07/06/2017 08/06/2017
1 room 2 adults 0 children
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Hotel Riu Palace Aruba
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5,885 Reviews from our TripAdvisor Community

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A TripAdvisor Member
Level Contributor
2 reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

Cons: The hotel needed some upgrades/renovations. Everything was clean, but just old and dingy. Food was also just ok. Our first day we tried nautilus for a snack and it was terrible. It was basically just the previous nights leftovers- burgers without buns, quesadillas stuck together. Then we went to the Japanese place for dinner. Also, terrible. After that we...

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1Thank A TripAdvisor Member
Reviewed yesterday NEW

My husband and me went there for our honeymoon 2 years ago. It was amazing experience. We had a room with fantastic view to Palm beach and pool area. All the staff at Riu palace were very friendly and always with a smile on their face. The place was very clean. The food was amazing. I can not wait to...

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1Thank Dovilee K
Barnsley, United Kingdom
Reviewed 4 days ago NEW

Was upgraded on arrival to pool view room. Room was very spacious and kept very clean. Fantastic view to pool area and to Palm beach, especially watching the sunsets. Food was amazing with plenty of choices, my only fault was with the Italian themed speciality restaurant which to me did not really serve anything much Italian, but this is only...

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8Thank laz1965
New York City, New York
Reviewed 4 days ago NEW

Went to Riu Palace Aruba for my husband's 50th and it was a wonderful experience. The place was great, clean, and all the employees were friendly, very accommodating. can't wait to go back. Thank you for a wonderful experience.

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4Thank big502017
Reviewed 5 days ago NEWvia mobile

Front desk women--Genovava, Maria and Nellie treated me so poorly on what was supposed to be a fun relaxing memorable vacation. Went to aruba for a wedding. My boyfriend's family had maybe 75 people staying at this hotel. I purchased a day pass for $130 to be able to join them in the pool. They insisted on keeping my license...

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17Thank Jjfromthebean
bishops stortford
Reviewed 5 days ago NEW

Ariived after an extremely long journey. Was shown to our room. This is not what we had booked. This was block c with Juliette balcony. I had paid for upgrade rooms. Why did they think this would be acceptable. No explanation at all. We had to spend a night in this room. We had to move the following day. It...

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3Thank marcellekohler
Reviewed 6 days ago NEWvia mobile

We have been coming here for many years. Very disappointed. Pool was dirty in the afternoon. People would put their drinks in pool. Cups and straws were also in pool. We did enjoy the meals. Loved the breakfasts. Floors were really wet at night in bedroom. Had to take towels and wipe them down. Staff was nice to us.

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3Thank Arlene M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. All our hotels fulfill the international hygienic norms, including the maintenance of the swimming pools. They are cleaned on a daily basis and the pH is checked throughout the day. However, I have used your...

Aruba
Reviewed 6 days ago NEW

Very Disappointed!! We stayed the first week of May in C Block room 560. This room was disgusting, it looked nothing like the rooms online. Stains up the wall in the living room and the furniture had mold I laid a towel on the chairs before even sitting on them. Very slow drains in the shower you would be standing...

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5Thank Corrina U
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Aruba, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. We are very sorry to read that other guests’ behavior made your stay less enjoyable. We can assure you that we do everything in our hands to ensure everyone at the hotel has a great vacation. In any case, all our staff always do...

Reviewed 6 days ago NEWvia mobile

Just a fantastic place, weather was fab, the beach was out of this world, ive been many carribean island but this is by far my fave, the food was good had regular theme nights and alacarts were also very nice, food to suit everyone all day long. Drinks were great cocktail menu in all the bars, propa brands at the...

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6Thank lucyt15
Slough, United Kingdom
Reviewed 6 days ago NEW

I have just returned from Riu Palace Aruba today! What an amazing hotel and an amazing holiday we have had! All of the staff at the hotel are friendly and more than happy to help, the food was also great with such a wide choice! Before we travelled to Aruba (from the UK) I was abit worried about the weather,...

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5Thank charleym941

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07/06/2017 08/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
> * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Diners ... more   less 

Additional Information about Hotel Riu Palace Aruba

Address: J.E. Irausquin Boulevard 79 | Palm Beach - Oranjestad - Aruba, Palm - Eagle Beach, Aruba (Formerly Aruba Grand Beach Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $585 - $1,128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Palace Aruba 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Riu Palace Aruba Hotel Palm/Eagle Beach
Riu Aruba
Riu Palace Aruba Resort
Hotel Riu Palace Aruba
Hotel Style:
#6 Business Hotel in Palm - Eagle Beach
#12 Spa Hotel in Palm - Eagle Beach
#12 Luxury Hotel in Palm - Eagle Beach
#13 Top resorts Hotel in Palm - Eagle Beach
#16 On the Beach Hotel in Palm - Eagle Beach
#16 Romantic Hotel in Palm - Eagle Beach
#18 Family Hotel in Palm - Eagle Beach
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms if poss so you can sit and watch the sunsets”
laz1965, 19 May 2017 | Read review
“High floor sea view.”
marcellekohler, 18 May 2017 | Read review
“All rooms seem to have view of sea, jr. suites are awesome.”
dianemccready, 17 May 2017 | Read review
“Go somewhere else!”
CGCMaine, 12 May 2017 | Read review
“room 335 offered plenty of room, a view of the pool and beach...but could be noisy”
eastsro, 9 May 2017 | Read review
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