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Holiday Inn Resort Aruba - Beach Resort & Casino

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Holiday Inn Resort Aruba - Beach Resort & Casino
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2,799 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Resort Aruba - Beach Resort & Casino
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Showing 1,821: English reviews
Mississauga, Canada
Reviewed 2 May 2014

We were there late December 2013, right after Christmas. Seems like the hotel was going thru the transition of going from Hotel/Resort to full all-inclusive Resort. Had a good time, but it was confusing when eating at their restaurants. Some items on the menu were extra charge and were not part of the all-inclusive package. We also had to sign...

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Helpful?
Thank armchi
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Valued Customer, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you and your family had a good time. However, we’re sorry we fell below your expectation regarding the confusion with the all-inclusive package. We will address these concerns. I assure you the feedback...

West Virginia
Reviewed 1 May 2014

My wife and I stayed here for vacation during the last week of April 2014. For the most part we really enjoyed our stay. The hotel rooms and grounds are very nice and VERY CLEAN. Our room was spotless and the king sized bed was very comfortable. We both slept very well each night. The pool and hot tub areas...

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2Thank trav115
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Valued Guest, Thank you so much for your recent stay at Holiday Inn Resort Aruba- Beach Resort and Casino. We are so happy to hear you enjoyed your stay with us but sorry to hear about the inconvenience you experienced with our beach chairs, we appreciate your comments and shall let the corresponding departments know so this doesn't happen...

Toronto, Canada
Reviewed 30 April 2014

This was our 3rd visit to Aruba. We first stayed at the Holiday Inn in 2010, Riu Palace in 2012 and now Holiday Inn again in April 2014. I cannot think of any complaints for the Holiday Inn. The rooms were clean, bed was comfortable, food was great at the Sea Breeze and beach bar. The fact of the mater...

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10Thank Nicole M
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Valued Guest, Thank you so much for your recent stay at Holiday Inn Resort Aruba- Beach Resort and Casino and for your loyalty to our property. We are so happy to hear you had a great time with us and thanks for sharing your experience with fellow travellers. We hope to see you back in paradise soon! Warm Regards,...

Las Vegas, Nevada
Reviewed 30 April 2014

This was my first trip to Aruba and I took the advice of previous TripAdvisor travelers. I am so glad I did. The Holiday Inn is not a fancy "Ritz" type hotel, but it's very clean, well maintained, quiet, good food with lots of variety, convenient location, great beach, and wonderful staff - be sure to seek out Berny in...

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3Thank TravelBug89129
Worcester, Massachusetts
Reviewed 30 April 2014

I stayed at this resort in December. It was the STAY FROM HELL. After over 15 years of travel to IHG hotels, including a lot of Holiday Inn Hotels, I have NEVER seen a hotel as horrible as this. From the building, to the features, to the food... it was awful. I wish I could go back in time and...

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8Thank Fly_away_11
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Valued Guest, We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re really sorry we fell below your expectation regarding customer service,dining experience and cleanliness which was unacceptable. We will address these concerns as soon as possible. I assure you the feedback of our hotel will be reviewed and most certainly forwarded...

Hartford, Connecticut
Reviewed 27 April 2014

Stayed in April 2014 as couple in our 20's. Second trip to aruba, stayed at the westin previously. Overall a good experience, impressed even though its a holiday inn. TIP: do yourself a favor and do not do all inclusive, there are so many options a short walk away. Pros: -Great location right across from the mall area with endless...

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6Thank krzr3000
IHGCare, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear krzr3000, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding our staff. However, we’re sorry about the pool restriction. We will look into this concern. I assure you the feedback of...

St. Pete Beach, Florida
Reviewed 27 April 2014

We have stayed at this "resort" hotel on many occassions, and will continue to return. What a paradise of a location, along with the great amenities, pools, food, with clean rooms et al. However, the reason we keep coming back it is because of the impecable service! From the front desk, with Shirley and team, then John and Reynaldo (Bell...

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3Thank Randy H
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Randy H, Greetings, greetings, greetings...what a pleasure to welcome back, and thank you for taking the time to review our Resort. Rest assured we will pass your kind words onto Shirley and team, then John and Reynaldo (Bell Men), Myra in housekeeping, Edward, Eddy, Hugo and Boris and of course Alvaro and hi team....thank you! Cant wait to welcome...

North Dartmouth, Massachusetts
Reviewed 24 April 2014

I did hours of research before choosing this place for our vacation to Aruba, and I am very happy with my choice. It is in a great location, not too close to shops, bars, and restaurants, so you don't get the loud noises, but it is within very short walking distance. Right on Palm beach, you walk out of the...

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5Thank BeagleMom12
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear BeagleMom12, Thank you for staying with us on your recent visit to our resort and happy to hear your reseach paid off. Your comments are valuable to us and we will pass them onto our Management Team. We hope we will have the opportunity to welcome you back again to our Happy Island on your next vacation. Kind Regards,...

Sao Paulo, SP
Reviewed 24 April 2014

Hotel is well located in a beautiful beach and you are near a two malls. The food is good and you have a buffet with a good price. Also you have good restaurants and you don,t need a car to have fun. The room is nice and clean, beautiful pools with excellent view.

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3Thank Margareth F
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review

Dear Margareth F, Thank you for taking the time to review our Resort and to let you know your comments are very valuable to us. Our Beautiful beaches await you on your next visit to our Happy Island. Kind Regards, Management Team. Holiday Inn Resort Aruba-Beach Resort & Casino

montreal
Reviewed 24 April 2014

This hotel was clean and was an excellent location to shops etc. lots of nice clean pools. Restaurants had ok food but only 3 were available. And they weren't lots of choice. We ate only at buffet everyday after trying the two others. One had only business atmosphere continental breakfast. And the other by the pool had reg food but...

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2Thank csi-investigator

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
At the beachfront Holiday Inn Resort Aruba, we've gone to great lengths to further enhance the miracle that is our island by creating a carefree getaway that truly has something for everyone. With the best location on Palm Beach, wide variety of water sports including PADI certified diving and designer shopping just across the street look no further when booking our Aruba vacation. Whether you're here for a corporate retreat, family vacation or just a little downtime you'll find refreshing accommodations, an attentive staff and a vast array of amenities and activities. The resort features free in-room Wi-Fi access. ... more   less 

Additional Information about Holiday Inn Resort Aruba - Beach Resort & Casino

Address: 230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $215 - $752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Aruba - Beach Resort & Casino 4*
Number of rooms: 597
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, BookIt.com, Despegar.com and Hotels.com so you can book your Holiday Inn Resort Aruba - Beach Resort & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Aruba Hotel Palm/Eagle Beach
Holiday Inn Sunspree Hotel
Holiday Inn Sunspree Aruba
Holiday Inn Palm Eagle Beach
Holiday Inn Sunspree Resort Aruba
Aruba Holiday Inn
Palm/Eagle Beach Holiday Inn
Holiday Inn Resort Aruba - Beach Resort & Casino
Hotel Style:
#7 Business Hotel in Palm - Eagle Beach
#11 Luxury Hotel in Palm - Eagle Beach
#11 Spa Hotel in Palm - Eagle Beach
#12 Top resorts Hotel in Palm - Eagle Beach
#13 Family Hotel in Palm - Eagle Beach
#14 Romantic Hotel in Palm - Eagle Beach
#15 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Aruba - Beach Resort & Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Resort Aruba - Beach Resort & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ocean view high floor”
 of 5 bubbles nance602017, 22 Mar 2017 | Read review
“7 building with add numbers”
 of 5 bubbles J2258IJdavidm, 20 Mar 2017 | Read review
“Hi floor, facing the ocean and ask for the newest building.”
 of 5 bubbles W9555FKpamelar, 18 Mar 2017 | Read review
“higher floors, better views”
 of 5 bubbles traveling_foodie93, 16 Mar 2017 | Read review
“Sea Tower is the best location on the resort and is more private with its own pool and on the beach.”
 of 5 bubbles 613kristinw, 15 Mar 2017 | Read review
5 of 5