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Marriott's Aruba Surf Club

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2,570 Reviews from our TripAdvisor Community

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Showing 2,479: English reviews
Atlanta, Georgia
Reviewed 2 weeks ago

we have come to Aruba 3 time and have stayed at the Marriott Surf Club 2 of the 3 times and it is because of the location...the service you get and the experience. It is located on Palm beach and also in Hi rise area.

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Helpful?
1Thank Mark A
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Welcome back, Mark! It is great to hear Marriott's Aruba Surf Club is your favorite place to stay in Aruba. We look forward to welcoming you back soon! Thank you for a perfect review.

Rock Hill, South Carolina
Reviewed 2 weeks ago via mobile

We have been vacationing at the Surf Club for several years and will continue to do so. Everything is wonderful from the accommodations and activities to the location and attention to superior customer service. The on site restaurants are great and the mini store is well stocked. We love the lazy river. The grounds and pools are well groomed. At...

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Helpful?
Thank Deborah H
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Welcome back, Deborah! It is great to hear you continue to enjoy your time spent with us here in Aruba. Thank you for taking the time to share a 5 star review. We look forward to your return.

A TripAdvisor Member
2 reviews
19 helpful votes
Reviewed 3 weeks ago via mobile

Visiting any of the 3 Marriott resorts in Aruba during the latter part of January should be labeled "at your own risk!" We wish we would have know that a huge group of rude, dirty, obnoxious, irresponsible people take over the resort for 2 weeks every January. The staff if so frazzled trying to keep up with their demands that...

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19Thank A TripAdvisor Member
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thank you for taking the time to leave a review. We apologize for any inconvenience you experienced during your stay. Please contact Customer Care directly at 800-860-9384 or customer.care@vacationclub.com so we may assist you. We look forward to hearing from you.

Morristown, New Jersey
Reviewed 3 weeks ago

We love the Marriott Surf Club and have been returning for years. We are booked again to arrive this May for 10 days. We love everything about the facility but for the bird droppings all over the outdoor restaurant by the pool. When deciding where to sit for breakfast, the decision is made based on the least amount of bird...

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1Thank jmbetor
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Welcome back! Your feedback is important to us and has been shared with our senior resort management. We look forward to welcoming you in May.

Tampa, Florida
Reviewed 3 weeks ago

We own 2- 2br units at the Surf Club. We have made over 40 trips to Aruba, All the security people should be getting combat pay...the verbal abuse and rude, disrespectful behavior of a very out of control VERY LARGE group of kids ,(from the same state )in the river ,in the spa ,13 one day and maybe 2 over...

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6Thank 2ArubaSnowbirds
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. We look forward to welcoming you back to Aruba next time.

Trophy Club, Texas
Reviewed 3 weeks ago

After visiting this area to go on a snorkel trip, we returned to the "low rise" area so happy to be staying were there was limited noise, limited children*, and a vast/quiet beach to roam and swim. No lines or scrambling for Palapas, towels or chairs. Avoid this nightmare, from 1/1 - 12/31. Guessing it's perfect for the teenies and...

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2Thank Kent19672014
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thank you for taking the time to share your feedback. It is very important to us and has been shared with our senior resort management. We apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

Miami, Florida
Reviewed 3 weeks ago via mobile

I love this place but there are a few things they could do to make it better. Palapas at the beach are hard to find and you have to pay or stay on line for hours to get one. Towel service should be closer to the beach. Bar tenders should be friendlier.

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1Thank Alan K
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Alan, thank you for taking the time to share your feedback. It is very important to us and has been shared with our senior resort management. We are happy to hear you had a great stay and hope you will join us again.

Greensboro, North Carolina
Reviewed 3 weeks ago via mobile

Surf Club is one of my favorite Marriott destinations. Unfortunately we booked Jan 22-Jan 26 , 2017 and did NOT realize it was a winter break for NY and NJ Private School. I will just say there were kids & adults from this "community" everywhere. (200+ people) all traveled together. Parents let them run wild and there's NO supervision on...

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5Thank NCtravelgirl10
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced during your stay. We are happy to hear you enjoyed the resort and hope you will visit us again next time.

New York City, New York
Reviewed 4 weeks ago

Aruba is beautiful, the food is great, and the locals are very welcoming and friendly, but if your looking for peace and quite, this is not the resort. This is for families with kids and teenagers that want to be around kids constantly yelling, a DJ that plays horrible music extremely loud, and mixed drinks that taste like pure sugar....

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4Thank PaulNapo
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

We apologize for any inconvenience you experienced during your stay. Thank you for taking the time to share your feedback. We hope to have the opportunity to exceed your expectations on your next Marriott Vacation Club stay.

DC
Reviewed 4 weeks ago via mobile

Just wrapped up a brief stay after also having been at the Hyatt. The Hyatt is incomparably better The gym is good, and all the staff are friendly and say hello whenever you walk by The villas are well stocked with full, modern kitchens But the place is loud. The adult pool is separated from the main pool by bushes....

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1Thank SaminDC
MarriottVacationClub, Customer Care Manager at Marriott's Aruba Surf Club, responded to this review

Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. As we are a Vacation Club, we do not operate as a standard Marriott hotel and therefore do not offer the same amenities. Our villas take longer to prepare for arrival than a standard hotel room, so it is difficult...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Marriott's Aruba Surf Club

Address: 103 LG Smith Boulevard, Palm - Eagle Beach, Aruba
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $419 - $960 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Aruba Surf Club 3.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott`s Aruba Surf Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Surf Hotel
Marriott Aruba Surf Club
Marriotts Aruba Surf Club
Aruba Surf Club
Marriott Palm/Eagle Beach
Marriott Surf Club Aruba
Hotel Style:
#14 Family Hotel in Palm - Eagle Beach
#14 On the Beach Hotel in Palm - Eagle Beach
#18 Romantic Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Aruba Surf Club staff and other travellers.
185 questions
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New York City, New York
Little River, South Carolina

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Questions? Get answers from Marriott's Aruba Surf Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested ocean and pool view”
 of 5 bubbles chereef2014, 18 Feb 2017 | Read review
“try to get in the spyglass tower, facing the water. 5th floor and above.”
 of 5 bubbles Lsteveo, 15 Feb 2017 | Read review
“above floor 5 and you can see ocean from almost any room”
 of 5 bubbles MK1861, 6 Feb 2017 | Read review
“the best view is the ocean view”
 of 5 bubbles , 2 Feb 2017 | Read review
“All rooms great”
 of 5 bubbles CynthiaLane, 21 Jan 2017 | Read review
5 of 5