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Royal Palms Hotel

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Royal Palms Hotel
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772 Reviews from our TripAdvisor Community

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Showing 764: English reviews
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Reviewed 1 week ago

Simply, we endorse all the other supportive reviews. Staff, breakfast, our room, location, and grounds are all wonderful. Moderate distance to downtown, especially the bus station and ferry terminal. After the previous week of rain, they even arranged beautiful weather for us! Royal Palms provided the base for a very special vacation.

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Helpful?
Thank Dave F
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear Dave F, We're pleased to know that we played a part in your very special vacation. Thank you for your kind review, and we hope to see you again! Kind regards, Theresa Harney-Zuill

Cayman Islands
Reviewed 1 week ago via mobile

Beautiful boutique hotel in what was originally a home. Quaint rooms, great staff, great location within walking distance to downtown Hamilton. It was lovely sitting outside in the crisp fresh air reading a book with a coffee mid- mornings or afternoons and then sitting inside by the fireplace with a glass of wine during the HH in the afternoon. I...

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Helpful?
Thank CaymanGirl4
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear CaymanGirl4, Thank you so much for your kind review. The fact that you were able to experience the true atmosphere of the hotel even in such a short time is wonderful. We hope to see you again on your next visit to the island. Kind regards, Theresa Harney-Zuill

Alexandria, Virginia
Reviewed 2 weeks ago

It's with mixed feelings we leave this review, not because of anything we didn't like about Royal Palms but because we're back to snow and ice at home and because we don't like to reveal the greatness of Royal Palms to everyone on the planet! Staff is fabulous, friendly, thorough. Rooms are comfortable, clean, well-kept, and the fresh flowers in...

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Helpful?
2Thank JennynJeffVA
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear JennynJeffVA, We always look forward to welcoming our returning guests! Thank you for choosing to staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. I think what makes Royal Palms so special is seeing the same faces when you return each year, and yes you are right many have been...

Hamilton, New Jersey
Reviewed 3 weeks ago via mobile

On this trip to Bermuda we wanted to try a few new places, to stay, eat at and visit. Were very glad we decided to stay at the Royal Palms! From the initial reaching out to us by email to see if there was anything they could do for us and their prompt responses to our questions and requests to...

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Helpful?
Thank Nancy J
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear Nancy J, We're glad you decided to stay with us too! It's rewarding to hear that everything from pre arrival emails, transportation, and interaction with our staff made for a wonderful experience. You are absolutely right in that we are not a 5 star hotel based on the two mentioned factors but it is indeed the service that our...

Reviewed 3 weeks ago via mobile

Me and my wife stayed at the Royal Palms for 3 weeks whilst looking for permanent accommodation in Bermuda. The staff here made our time very pleasurable indeed. All the staff are super friendly and the rooms were well equipped and very clean. They had a great choice of breakfast food in the mornings and very friendly staff to brighten...

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Helpful?
Thank Scottytoffeeman
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear Scottytoffeeman, It was lovely to have you both stay with us and to be your 'home' whilst you looked for permanent accommodation. We're pleased you enjoyed your stay and found our staff to be friendly. It's great to hear we'll be a part of your early Bermuda memories and will look forward to 'bumping' into you around the island....

Pugwash
Reviewed 4 weeks ago

The room was excellent, the staff was very professional and very helpful and friendly. Could not do enough for us. Food was very good and the breakfasts were more than acceptable. Location was good as everything was in walking distance to the down town. The overall experience provided by the Royal Palms was 5 star in all respects.

Review collected in partnership with this hotel
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Helpful?
Thank rateale
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear rateale, Thank you for your kind review. We appreciate you choosing to stay with us and are very pleased you enjoyed your stay. Our location makes us an ideal spot for exploring the island with an easy 10 minute walk into the city for public transportation, shopping, and entertainment. We certainly hope to be able to welcome you back...

New York City, New York
Reviewed 4 weeks ago

The photos don't do it justice. What's hard to capture are the flowers, local trees and palms in the small garden between the two main buildings of the hotel, with Adirondack chairs perfectly placed throughout. It's an ideal spot to sit and read a magazine, or to enjoy a glass of wine during the hotel's evening happy hour. Having access...

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Helpful?
Thank sfmwh
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear sfmwh, We're delighted that you had such a great stay, enjoying a quiet spot in the garden or getting together in the evening during 'wine hour'. Ascot's should certainly be on your list of restaurants to visit while in Bermuda, and I'm pleased you had the opportunity to experience it. We appreciate your kind review and hope to have...

College Park, Georgia
Reviewed 5 weeks ago

Our stay was fabulous. Great venue with a great staff of people. Would highly recommend Royal Palms! Our accommodations were beautiful and quite comfortable. We enjoyed our stay and look forward to returning at some time in the near future.

Review collected in partnership with this hotel
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Thank wilsoniii_robert
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear wilsoniii_robert, We're so happy to hear you had a fabulous stay! Thank you for choosing to stay with us and for taking the time to write a review. We look forward to welcoming you back again! Kind regards, Theresa Harney-Zuill

Oak Ridge, New Jersey
Reviewed 5 weeks ago

We honeymooned here the last week of Jan/beginning February. The resort is lovely with understated elegance throughout. The staff could not be gracious and helpful from housekeeping to the front desk to the dining room. Their restaurant Ascots is exceptional.

Review collected in partnership with this hotel
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Helpful?
Thank Debbie-Lynn H
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear Debbie-Lynn H, We're honored that you chose to stay with us for your honeymoon and enjoyed our property. We value our amazing staff who are a huge part of our success. Thank you so much for your kind review and we hope to welcome you back to celebrate an anniversary! Kind regards, Theresa Harney-Zuill

halifax, Canada
Reviewed 21 February 2017

Beautiful setting. Large room, wonderful staff. It was February so I didn't use the pool, but the grounds have lovely lights at night. The main restaurant had great food and was worth the money. The casual restaurant was pretty ordinary and overpriced.

Review collected in partnership with this hotel
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1Thank Ruby B
TheresaZuill, Manager at Royal Palms Hotel, responded to this review

Dear Ruby B, Thank you for choosing to stay with us. We appreciate your kind review and hope to have the pleasure of welcoming you back again. Kind regards, Theresa Harney-Zuill

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The elegant Royal Palms Hotel, situated on a tree-lined lane near Hamilton, offers the best of Bermudian hospitality. This quintessential boutique hotel boasts a blend of Colonial and Bermudian architecture in a tranquil garden setting with coral-coloured walls, white shutters and a colonial wraparound porch with comfortable chairs for relaxing.You are graciously welcomed to one of two pink, 19th century manor houses, which are nestled in lush gardens where you may enjoy the sun from lawn chairs or take a dip in the secluded pool. Each of our 32 non smoking rooms is unique, with the same attention to detail extended to each one.Our friendly and professional staff take pleasure in providing personal service from restaurant reservations, to planning your day, to introductions at Bermuda’s world class golf courses. Just ten minutes from the nearest beach, Royal Palms is the perfect central location to access any island spot! Royal Palms is also home to one of the islands best fine dining restaurants, Ascots. There is also the more casual dining option of Just 24 serving dinner on Ascots enclosed patio in a lovely garden setting. ... more   less 

Additional Information about Royal Palms Hotel

Address: 24 Rosemont Ave, Hamilton HM 06, Bermuda
Region: Caribbean > Bermuda > Pembroke Parish > Hamilton
Price Range: $414 - $747 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Palms Hotel 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Royal Palms Hamilton
Hotel Royal Palms
Royal Palms Hotel Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from Royal Palms Hotel staff and other travellers.
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Questions? Get answers from Royal Palms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our request for ground floor (few stairs) yielded a wonderful room away from the main building.”
 of 5 bubbles davefX8522XH, 22 Mar 2017 | Read review
“Great for couples, romance, business travel, sightseeing or adventurous types.”
 of 5 bubbles JennynJeffVA, 15 Mar 2017 | Read review
“Deluxe mini suites have kitchenettes”
 of 5 bubbles FairfieldWestchester, 17 Jan 2017 | Read review
“Some rooms must be accessed with steps but there are ground floor rooms that do not require climbing steps.”
 of 5 bubbles helenjT5441MF, 7 Jan 2017 | Read review
“We had a mini suite which was superb, spacious, well equipped and private”
 of 5 bubbles dolly062, 5 Jan 2017 | Read review
5 of 5