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Royal Palms Hotel

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747 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Reviewed 4 April 2015

Friendly, hospitable, clean, and convenient. Restaurant is amazing! Must try the lamb and chicken crepes. Just a short 10 min walk to downtown Hamilton and he harborfront. We will surely visit again! Highly recommended.

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Thank Anthony A
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Anthony A, Thank you for your review. We're happy to know you will return and appreciate you recommending us . Kind regards, Theresa Harney-Zuill

Miami, Florida
Reviewed 3 April 2015

It was definetally a great stay. We had a lot that we planned for the trip, so we didnt stay at the hotel much, but the staf was more than accommodating.! And the beds were very plush. Leaving us with great sleep do be able to do whatever we wanted the next day.

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3Thank georgiethegreat
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear georgiethegreat, Thank you so much for your review. We're pleased you had a good nights sleep. We actually just upgraded our bed linens to duvets. Upon your return we hope you will be able to enjoy some of the hotel amenities. Until next time! Kind regards, Theresa Harney-Zuill

Cleveland, Ohio
Reviewed 1 April 2015

I have stayed at The Royal Palms numerous times. The rooms are excellent. The staff is well trained and treats each guest vey special. I am always surprised they remember me by name! I would recommend staying here for any occasion.

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3Thank Ladyofsun
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Ladyofsun, We're so pleased that you've chosen to stay with us on many occasions and hope that you will continue to. Thank you for your review and we look forward to seeing you next time. Kind regards, Theresa Harney-Zuill

Chelmsford, United Kingdom
Reviewed 24 March 2015

Everything about the hotel experience was outstanding. The room was comfortable, clean and well furnished. And we were allocated a room with its own patio and sun loungers. The staff were all incredibly helpful and friendly. Without asking, we were automatically booked in to check-out late afternoon ahead of our evening flight to the UK. The hotel is a short...

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2Thank Bill C
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Bill C, We're absolutely honored that you would consider your stay with us one of the best experiences you've had. Our staff does an awesome job and thoroughly enjoys ensuring all our guests enjoy their stay with us. We're glad you appreciated the late check out which we try to do if occupancy permits. Thank you for your kind...

Reviewed 22 March 2015

We enjoyed everything at the hotel. That includes a spacious, comfortable room, awonderful, helpful, friendly staff, nice breakfast buffet, complimentary wine social hour and a first class restaurant. A short walk to the bus terminal and ferry as well as downtown Hamilton.

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3Thank ArthurTheo
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Arthur Theo, Thank you so much for your review. We're delighted that you enjoyed your stay with us and all of our amenities. We look forward to welcoming you again. Kind regards, Theresa Harney-Zuill

Mississauga, Canada
Reviewed 21 March 2015

Absolutely beautiful romantic hotel. Elysha, John, Philip & the entire staff were very courteous and professional. Wonderful continental breakfast and loved eating in the airy, glassed in veranda. Hamilton is the perfect location to explore all of Bermuda. The bus depot was only a short 10 minute walk away. The 7 day pass allows you to explore at your leisure....

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4Thank Domenic B
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Domenic B, We're honored that we impressed you so much that you would consider us your "Bermudian Home"! Our staff will be thrilled that you mentioned them by name as each one of them is very important to us. Thank you so much for your review and we look forward to welcoming you back. We will have a Dark...

Reviewed 20 March 2015

This was my 2nd trip to Bermuda on business, and had stayed on the beach the first time. This hotel was amazing and the staff was off the charts excellent in customer service. From my first interaction with planning to the final check out, everything was top notch and all of the folks in my group commented how this was...

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Helpful?
Thank Debbie T
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Hi Debbie T, We couldn't be more thrilled to hear how much you enjoyed your stay and most importantly the service extended by our staff. Thank you so much for your kind comments and for recommending us. We certainly look forward to welcoming you and your colleagues on your next visit. Kind regards, Theresa Harney-Zuill

Cheshire
Reviewed 17 March 2015

My husband and I chose this hotel for our 10th anniversary trip. We had never been to Bermuda so I can't compare to other places, but we loved this hotel. We stayed 3 nights in a suite that looked over the pool and the staff had a nice bottle of wine waiting in our room. I can't say enough nice...

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3Thank tillthenexttrip
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear tillthenexttrip, Thank you so much for your lovely review. We're honored that you chose Bermuda and the Royal Palms Hotel to spend your 10th anniversary. Thank you for recommending us and we look forward to welcoming you back. Kind regards, Theresa Harney-Zuill

Boston
Reviewed 16 March 2015

Absolutely wonderful experience! We were only there for three days, and enjoyed every minute of it. Everyone we encountered was friendly and helpful, the rooms were clean and well-appointed, and the setting is magnificent. The complimentary breakfast was far better than what one usually receives. Staff was very helpful to us with planning our days, and made great suggestions. I...

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Helpful?
Thank cityside
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear cityside, Thank you so much for taking the time to share your wonderful comments regarding your stay with us. It makes us so happy to know that even though you were only with us for a short time you enjoyed everything we had to offer including the service of our wonderful staff. We all look forward to welcoming you...

Reviewed 14 March 2015

Great hotel with excellent attentive helpful and friendly staff. Within 10 minutes walk of Hamilton otherwise it's a cab! Food quality was good but not outstanding. The restaurant closes at least one night a week. Don't miss "wine hour"!

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3Thank Martin O
Royalbermuda, Manager at Royal Palms Hotel, responded to this review

Dear Martin O, Thank you for your kind review. We're pleased you had the opportunity to enjoy the restaurant during your stay. While Ascots Restaurant is indeed closed on Sunday, they do offer a light menu in the bar lounge. Thank you for choosing to stay with us and we hope to have the pleasure of serving you again during...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The elegant Royal Palms Hotel, situated on a tree-lined lane near Hamilton, offers the best of Bermudian hospitality. This quintessential boutique hotel boasts a blend of Colonial and Bermudian architecture in a tranquil garden setting with coral-coloured walls, white shutters and a colonial wraparound porch with comfortable chairs for relaxing.You are graciously welcomed to one of two pink, 19th century manor houses, which are nestled in lush gardens where you may enjoy the sun from lawn chairs or take a dip in the secluded pool. Each of our 32 non smoking rooms is unique, with the same attention to detail extended to each one.Our friendly and professional staff take pleasure in providing personal service from restaurant reservations, to planning your day, to introductions at Bermuda’s world class golf courses. Just ten minutes from the nearest beach, Royal Palms is the perfect central location to access any island spot! Royal Palms is also home to one of the islands best fine dining restaurants, Ascots. There is also the more casual dining option of Just 24 serving dinner on Ascots enclosed patio in a lovely garden setting. ... more   less 

Additional Information about Royal Palms Hotel

Address: 24 Rosemont Ave, Hamilton HM 06, Bermuda
Region: Caribbean > Bermuda > Pembroke Parish > Hamilton
Price Range: $400 - $592 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Palms Hotel 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Royal Palms Hamilton
Hotel Royal Palms
Royal Palms Hotel Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from Royal Palms Hotel staff and other travellers.
22 questions
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Troy, Ohio
over a year ago
uk
1 month ago
7 days ago
Novi, Michigan
3 months ago

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Questions? Get answers from Royal Palms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you book online and reference the discounts offered!”
 of 5 bubbles Hecticmom2, 6 Nov 2016 | Read review
“Note: There are rooms in 2 other buildings, very close by on the property. All beautiful, just a little more private.”
 of 5 bubbles susanlynne810, 14 Oct 2016 | Read review
“The Deluxe Mini Suite was great, but maybe more space than the two of us needed!”
 of 5 bubbles jphmoney99, 26 Sep 2016 | Read review
“We stayed at one of the cottages across the driveway from the main enterance. A nice quiet location,”
 of 5 bubbles Tjb7553, 23 Sep 2016 | Read review
“A room with a view of the garden is a plus”
 of 5 bubbles 266summertraveler, 14 Aug 2016 | Read review
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