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The Reefs

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1,035 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
Leeds, UK
Reviewed 28 September 2012

Stayed at The Reefs Club in a two bedroom condo during August 2012. The accommodation was amazing....spacious, modern and luxurious, with a hot tub on the balcony, and a glorious view over the hotel's private beach. We had a full kitchen but hardly used it as we took the meal plan which comprised full buffet breakfast, afternoon tea and snacks,...

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1Thank Leeds_UKTara
Naugatuck, Connecticut, United States
Reviewed 28 September 2012

My husband and I were recent guests at The Reefs September 17, 2012- September 24, 2012. This was our first trip to your property let alone Bermuda as we were celebrating our Honeymoon. I was in the hospitality industry as a General Manager for 7+ years . I share this information with you due to the fact that I always...

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2Thank Amy M
Pittsburgh, Pennsylvania
Reviewed 20 September 2012

This hotel is listed as the number one resort in the Caribbean by Travel and Leisure. I doubt ANYONE from that magazine could have been there. We've been to many resorts and this one doesn't,come close. The staff is friendly and helpful enough, but the room they put us in for $700/ night wasn't even up to Holiday Inn standards.The...

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4Thank Donna B
TheReefs-Management, Manager at The Reefs, responded to this review

Dear Donna B, I am very sorry to hear about your recent stay with us. We pride ourselves on providing a great experience and value for a Bermuda vacation. I will investigate the maintenance issues in your room. It is surprising as our rooms are thoroughly inspected before each arrival. In addition, we are in the process of renovating all...

New York
Reviewed 18 September 2012

Was just there for 20yr anniversary. stayed 3 nights at $700/night. The good: they kept the restaurant (Roystons) open a few minutes late for us b/c we arrived late. Room was recently renovated which was nice. The not so good: our room (cliffside room) was directly under Ocean Echo bar area. Friday night, the DJ played until 11pm. The music...

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Thank SMCVT
canton, ga
Reviewed 15 September 2012

I chose this hotel based on trip advisor reviews. I thought it would be perfect for our 20th wedding anniversary. I tried to call twice in advance to speak to a concierge about scheduling something special upon our arrival... No answer. I turned to email. The first email I found was "general questions". They directed me (4days later) to the...

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2Thank haigs1
TheReefs-Management, Manager at The Reefs, responded to this review

Dear haigs1, Thank you for your recent reveiw and stay with us. I am happy to hear that overall, you enjoyed your stay with us but sorry to hear about the communication issues you encountered. It is definitely not a normal occurrence with us, as we pride ourselves on providing a high level service to our guests, especially in setting...

Montclair, New Jersey
Reviewed 15 September 2012

We found The Reefs a decade ago through a tiny ad in the NY Times. We have re-visited twice since and surely will return again. Through this period, the resort has upgraded the room decor, but the service remains classic, the food excellent - beautiful breakfasts, tasty lunches and gourmet dinners - and the views just incomparable. Have been to...

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1Thank VacationNut555
Caldwell, New Jersey
Reviewed 9 September 2012

My wife and I just returned from our 6th visit to The Reefs. Our recent experience was consistent with our first 5 - Great and attentive service, a spectacular setting and marvelous amenities. We stayed in a cliffside room that was recently updated. The new bathroom was beautiful and larger and brighter than the older baths. The good news is...

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2Thank JCaulfield
Glenside, Pennsylvania
Reviewed 9 September 2012

This was our first visit to Bermuda (and the Reefs) and we will certainly return as frequently as possible. Most of the guests we spoke to during our stay have been coming to the Reefs for many, many years (one guest was on her 26th visit!). When we planned this trip, we agonized for weeks over where to stay (The...

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3Thank theglensiders
Bahrain
Reviewed 8 September 2012

It's been a decade since our last visit to Bermuda. We stayed at a different accommodation last time & decided to try something new. We were not disappointed. The Reefs is an ideal hotel with an excellent location & outstanding staff. The hotel has two sides to it -- a standard hotel & a private residence (fractional ownership). We stayed...

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4Thank BiffandJudy
Toronto, Canada
Reviewed 6 September 2012

My family and I just returned from a very enjoyable week long visit to The Reefs. This was our first visit to The Reefs, but will most certainly not be our last. We were most impressed by the friendly, helpful staff from the bell man who greeted us, to the restaurant staff who looked after us every day, to the...

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4Thank Stephen C

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ocean Echo
Ocean Echo
Cuisines: Seafood, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 

Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Region: Caribbean > Bermuda > Southampton Parish
Price Range: $535 - $1,166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda
Reefs Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from The Reefs staff and other travellers.
53 questions
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Questions? Get answers from The Reefs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed across the road in a 3 bedroom condo ...had to cross a street to get to main complex..some roadway noise but unbelieable view.”
Boulderbabs, 10 Apr 2017 | Read review
“to be close to the clubhouse or more activity choose a room by the pool or for privacy choose a Cliffside room.”
jilaliedw, 8 Apr 2017 | Read review
“All rooms have wonderful views”
stakesman, 6 Apr 2017 | Read review
“Cliff side offers an amazing view.”
  • View from Cliff side room
  • Cliff Side
  • Cliff side
856tarak, 3 Apr 2017 | Read review
“Nothing - all rooms have some view of some kind; amazing!”
mariacoombe, 19 Mar 2017 | Read review
5 of 5