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Hotel Roc Presidente

ElvolineUS$155*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Roc Presidente
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954 Reviews from our TripAdvisor Community

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Mexico City, Mexico
Reviewed 1 week ago via mobile

The hotel is conveniently close to old Havana. It has a functioning swimming pool. It has Wifi internet in the lobby and some rooms, but not all. We noticed two restaurants. Both seem to be decent. The carpets in some areas have a bit of an odor. The safe in the room did not function. Apparently this required a fee....

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Helpful?
Thank IbnBattuta_13
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Mrs Although we do not fully agree with your impressions about our hotel, we thank you for your comments. We take the feedback we receive from our guests very seriously. This way we can work on the aspects that you consider that can be improved so as to achieve greater satisfaction of those who visit us. Every year we...

Dublin, Ireland
Reviewed 1 week ago

Stayed here for 3 nights as the beginning of our honeymoon in La Habana. First impressions were very grand, lovely lobby full of history and greeted to the sounds of ivory tinkling away to classic songs. Rooms however are definitely not equalling the standard of the lobby, VERY dated which I guess adds to the culture of La Habana however...

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Helpful?
1Thank Kie007
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Ms., Although we do not fully agree with your impressions about our hotel, we thank you for your comments. We take the feedback we receive from our guests very seriously. This way we can work on the aspects that you consider that can be improved so as to achieve greater satisfaction of those who visit us. Every year we...

Chicago, Illinois
Reviewed 1 week ago

Lovely traditional hotel in a residential neighborhood about a block from the ocean. Very hospitable and courteous staff. A nice restaurant, and you can also enjoy a coffee in the morning or mojito in the evening on the verandah - and make sure to say hello to my friend Ivan while there.

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Helpful?
Thank Rickdow
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Sir Rickdow Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday and it´s a satisfaction to read your comment about the hotel, the services and the...

Bunbury, Australia
Reviewed 2 weeks ago via mobile

Don't be fooled by the fancy look of the hotel. The food and service here is appalling. Out of all the places we ate at in Havana, hotel presidente was the most overpriced and the worst tasting. It was dead quiet at 2pm in the pool areas and We ordered 2 mojitos and some food. 15 mins had passed and...

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Helpful?
Thank wilson861
Community_Manager_HP, Community Manager at Hotel Roc Presidente, responded to this review

Dear guest, thank you very much for your comment. We regret that you were not satisfied with our service. Our highest aim is it to enable our guests a pleasant stay. We take your criticism seriously and use it to constantly improve our service. We would be happy to be given a second chance. With best regards,

Sainte-Therese, Canada
Reviewed 2 weeks ago

This hotel has history, and with that history comes its charms. Everything works, but there are kinks. It has been maintained, and somethings however are slow to kick especially the AC. We have many beautiful crown moldings rich woods line most parts of the building. The staff is professional, the whole place harkens back to when this was a playground...

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Helpful?
Thank Helder6535
Reviewed 2 weeks ago

Stayed here for 3 nights as part of a Thomas Cook Classic Cuba Tour. By the end of our stay we had grown to really like this hotel and its location slightly out of central Havana but close enough to access all attractions. The room we had was very good and of average size with views over towards Revolution Square...

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Helpful?
Thank Johneaves
Community_Manager_HP, Community Manager at Hotel Roc Presidente, responded to this review

Dear guest, thank you very much for your review and the recommendation of our hotel. We are pleased that you enjoyed your stay with us. We would be happy to welcome you again as our guest any time. With best regards,

Toronto, Canada
Reviewed 3 weeks ago via mobile

Came here every morning during our trip for coffee or breakfast. Great outdoor dining. Good prices. Lovely pool. Has wifi. Lots of taxis to old Havana 10cuc from here. Highly recommend coming. Able to book tours here as well.

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Helpful?
Thank Luke M
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Sir Luke Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday and it´s a satisfaction to read your comment about the hotel, the services and the...

Glendive, Montana
Reviewed 3 weeks ago via mobile

Not good value for the money. Best part is that you can buy your Cuban wifi card here at the standard $2 CUC for 1 hr rate and pretty reliably log onto to wifi on the lobby no matter the time of day. The rooms were ok but certainly not 3 or 4 star. We stayed 2 different nights as...

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Helpful?
1Thank Glentanahome
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Ms., Although we do not fully agree with your impressions about our hotel, we thank you for your comments. We take the feedback we receive from our guests very seriously. This way we can work on the aspects that you consider that can be improved so as to achieve greater satisfaction of those who visit us. Every year we...

Chicago, Illinois
Reviewed 3 weeks ago

Ivan and Adrian were terrific servers. Hotel Presidente was close to our airBnB, and we stopped here for coffee and sandwiches multiple times. It was a great spot to take a break and watch the neighborhood. The servers made us keep coming back!

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Helpful?
Thank 28cris1
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Sir Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday and it´s a satisfaction to read your comment about the hotel, the services and the staff....

Reviewed 4 weeks ago

BUYER BEWARE! It is listed as a 4-star hotel, but a far cry from a traditional 4-star hotel. I traveled to Havana with a group of friends (5 total). I actually selected the hotel based on the ratings on TripAdvisor and wi-fi availability. Some of us required some accessibility to the internet while traveling for work purposes. The rooms were...

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Helpful?
1Thank miss86ed
Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc Presidente, responded to this review

Dear Ms., Although we do not fully agree with your impressions about our hotel, we thank you for your comments. We take the feedback we receive from our guests very seriously. This way we can work on the aspects that you consider that can be improved so as to achieve greater satisfaction of those who visit us. Every year we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Dry Cleaning
Official Description (provided by the hotel)
The ROC-Hotels Presidente **** is located just 3 kms from the old historical part of Havana, "La Havana Vieja", a twenty minutes drive from the Jose Marti International Airport. It is only 20 minutes from the East Side beaches and 200 meters from the renowned Amadeo Roldan Theatre. Located in El Vedado, only 200 meters from the famous Pier of Havana, "el Malecon", on the Avenue of the Presidents, and flanked by the Cuban Foreign Office and the "Casa de las Americas", the Hotel Presidente rises gracefully with its 10 floors of history and in its peculiar colours of vermilion. The Roc-Hotels Presidente characterises itself for being housed in a spectacular building from the 1920's, being the first skyscraper in the city of Havana, and for its breathtaking interiors representing the era it was built in, but with all its modern comfort and services that the client seeks. The Hotel was reformed in 2011 following a clear luxury style and keeping all the grandeur of its recent history that included many famous personalities of diplomacy and business companies, as well as the art world. It is for this reason that an exquisite care was taken to preserve every detail during its restoration and decoration. Throughout the interior of the Hotel, displayed are more than 400 classified pieces of art, giving a very unique taste to the guests from the moment of their arrival. They can enjoy the "Lobby Museum", relax by the poolside, or go on interesting excursions to Pinar del Rio, Varadero, Santa Maria del Mar or other famous sites nearby. We offer bed and breakfast (CP board), breakfast and dinner ( Half board). We have WIFI in all rooms and all service areas. ... more   less 

Additional Information about Hotel Roc Presidente

Address: C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $185 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Roc Presidente 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Presidente Hotel Havana
Hotel Style:
#18 Luxury Hotel in Havana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for wifi, one of the best places in Cuba”
Helder6535, 5 May 2017 | Read review
“Great views, breakfast buffet, Great staff”
W9530ERsarahh, 25 Apr 2017 | Read review
“Go as high as you can.”
BixieB, 24 Apr 2017 | Read review
“Make sure to 'rent' a safe for your room. Try to get a room on the end of the hotel that way you get windows on two walls.”
ChgoSailor, 24 Apr 2017 | Read review
“Ask for as high a floor as possible.”
Radu Toma, 6 Apr 2017 | Read review
5 of 5
Elvoline
US$155* /night
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CancelonUS$182
*Disclaimer
Prices are for 1 room, 2 adults
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