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2018-01-28 2018-01-29
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    Hotel Roc Presidente

    C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
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    2018-01-28 2018-01-29
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     8 people are viewing this hotel
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    US$220
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    Traveller (725)
    Room & Suite (230)
    Dining (98)
    Overview
    • Excellent15%
    • Very good36%
    • Average32%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “porto habana” (7 reviews)
    “hotel sells” (5 reviews)
    “corner room” (10 reviews)
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,033)
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    1 - 5 of 423 reviews

    Reviewed 2 weeks ago via mobile

    The Roc Presidente Hotel has a Cuban colonial feel with a wrap around porch where drinks and a cigar can be enjoyed while watching life go by. Walk to the sea a block away or take a dip in the swimming pool area which is...More

    Thank ccksmra
    Response from Community_Manager_HP, General Manager at Hotel Roc PresidenteResponded 2 weeks ago

    Dear customers, first of all, I want to thank you for your kind comments. We are glad you enjoyed your stay as well as the Hotel and its location. As you tell us, the Hotel is always in continuous improvement, painting, upholstering and arranging all...More

    Reviewed 4 weeks ago via mobile

    I booked a triple room via cancelon I had all of the confirming documents ... which had all my details and complete details of my kids, the type of room, etc And when I arrived they insisted for 2 hours that they had no details...More

    Thank Charlie R
    Response from Community_Manager_HP, General Manager at Hotel Roc PresidenteResponded 3 weeks ago

    Dear Mr. Charles Read, to your comment I clarify the following: Last Sunday, December 17, you arrived at the Hotel and the Staff of the Reception told you that your reservation was not in the system. You made the observation that your reservation was made...More

    Reviewed 3 December 2017

    I was in Havana for 6 days and spoke little Spanish and met the most kind, attentive and soft spoken travel advisor, Arianna who assisted me daily with identifying, mapping and providing advisement on where to go. Arianna was aware of my single travel status...More

    1  Thank irislc2017
    Response from Community_Manager_HP, General Manager at Hotel Roc PresidenteResponded 4 December 2017

    Dear Iris, first of all, on behalf of the Staff and on my own, I want to thank you for your kind comments. It is a pleasure to know that you have felt very well taken care of by Arianna in our Hotel and I...More

    Reviewed 27 November 2017

    We were booked into the Hotel Presidente by the tour company. This is a old Cuban style Hotel in the Malecon area of Havana that I have found difficult to rate: while it is 2017 the hotel is in a country that is stalled in...More

    Thank Mrs-K-albany
    Response from Community_Manager_HP, Director of Sales at Hotel Roc PresidenteResponded 1 December 2017

    Dear Mrs-K-albany: First of all thank you for the comments. It is a great pleasure to receive opinions like yours that make a detailed description of all our services. The Hotel Roc President was inaugurated on December 28, 1928. The decoration of its interior is...More

    Reviewed 20 October 2017

    In January 2017, my friends and I spent four weeks in Havana. We enjoyed breakfast and dinner each day in the Salon Miramar buffet restaurant at Hotel Presidente, Havana. We were made most welcome by the management and staff. The dining room was spacious and...More

    Thank bmboardman
    Response from Community_Manager_HP, Director de Relaciones Públicas at Hotel Roc PresidenteResponded 30 October 2017

    Dear Sir bmboardman Thank you very much for your comment. Let me thank you on behalf of the management and staff of our hotel. Your comments motivate us while we are happy that guests have felt at home in our hotel. We work hard everyday...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$155 - US$280 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 158
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Hotel Roc Presidente reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Presidente Hotel Havana
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    Traveller (725)
    Room & Suite (230)
    Dining (98)
    Pool & Beach (70)
    Hotel & Grounds (440)
    Bathroom (56)
    Family and Play Areas (7)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    bananasnap
    20 September 2017|
    AnswerShow all 4 answers
    Response from Community_Manager_HP | Property representative |
    The Hotel is in perfect condition and recovered 100% from Hurricane Irma. Thank you for your concern and best regards.
    0
    Votes
    Marina S
    5 May 2017|
    Answer
    Response from SigitaVilnius | Reviewed this property |
    Check in after 4 pm. I got my room at 5:45 pm. They are slow. Sorry, don't remember check out. Maybe 11 am.
    0
    Votes
    kristily2012
    13 April 2017|
    AnswerShow all 4 answers
    Response from microbiologa08 | Reviewed this property |
    Call the agency or their web Proce are much better than call directley the Hotel.
    0
    Votes
    Room Tips
    "Rooms on higher floors have little or no internet access but tend to be more "upscale" and offer a..."
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    "The air conditioning works differently in each room; if your's is not working, just ask to switch room."
    Read review
    "Wifi seems to better on lower levels but upper levels are quieter and nicer amenities."
    Read review
    "Lower floors for wifi. Upper floors for city/malecon views"
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