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Hotel Saint John's

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Saint John's
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254 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Reviewed 1 week ago

After our internal flight was delayed, we arrived very late in La Havana and we had to find quickly an hotel. We didn't have a lot of choices and ended up here. It was a very poor choice. The guy at the reception was terrible and we paid way too much for what it was. They overcharge tourists for very...

Thank Amaury G
Reviewed 2 weeks ago

The conditions of this hotel are deplorable: • The staircase was dirty, most of the tiles on the steps were broken and piles of garbage was visible on unused floors of the hotel. • The walls of the room were laden with mould, which made the air inside the room hard to breath. • The bed covers were stained. •...

Thank CheshireTurtle
Norwich, United Kingdom
Reviewed 4 weeks ago

We had arrived to the hotel Friday evening. Very loud because on the last floor (14 floor) they had a disco, a lot of random people going round. After check-in we got the key to our rooms (we booked one room for three people family but we got two rooms instead). Rooms are very basic, beds (clean)and table lamp, mirrors...

Thank Joanna P
Toronto, Canada
Reviewed 21 April 2017

I knew not to expect much from the Saint John as I heard that it was rather plain. When I arrived there I was pleased enough to find that the staff was friendly enough and helpful to in finding quality restaurants. The problem was the hotel is very desperately requires renovation. The plumbing in particular was horrible with little in...

1Thank flashman2015
Reviewed 27 March 2017 via mobile

Prostitution. It's everywhere in this hotel. Need I say more? My two friends that were staying in the room next door came back one night and found a used condom on the floor as well as a mess on the sheets. Half the time there was no hot water. Luckily half way through our trip we were able to move...

Thank Allen C
Boston, Massachusetts
Reviewed 26 March 2017

I had the worst experience in this hotel. My belongings and my roommates belongings were stolen from the our hotel room. Among them were my passport, a laptop, and all my money. The hotel did not apologize to me nor my roommate. Apart from that the hotel does NOT have any surveillance cameras so no one was directly responsible for...

1Thank Carmen1095
Reviewed 24 March 2017

Our group of 22 stood there and I can't think of a single person in our group that had anything nice to say about this place. The smell as soon as you walk into the lobby is terrible, the rooms are in poor condition and the bathrooms are moldy. Luckily, we had a very friendly cleaning lady and she tried...

Thank Leslie L
Reviewed 20 March 2017

Overall an ok hotel , centrally placed in the popular Vedado district of Havana. However, there is much to say about the hotel concerning standard and service. A full renovation of rooms / building is required.

Review collected in partnership with Galahotels.com
Thank per martin g
Bognor Regis, United Kingdom
Reviewed 12 March 2017

This is about the worse hotel we have stayed in, ever! That, considering we paid an extortionate amount of money (£110) and any hotel that has come close to this one has only cost about £25 a night! Window pains missing, road noise therefore, air con not working, filthy towels, dirty floors and disgusting bathroom. Rude, ignorant reception staff who...

Thank teresadiamond
Vancouver, Canada
Reviewed 6 March 2017

If you really wanna make your vacation a total nightmare, stay in this absolutely disgusting place. No cleaning service, towels or sheets change for over 5 days. Forget about hot water of course. Dirty washrooms, dirty toilets, broken everything. Very uncomfortable bed and sheets that have never been washed. Things could get stolen from your room. Top floor discotheque is...

Thank zeeya123efwger

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11/06/2017 12/06/2017
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  • Bar/Lounge
  • Breakfast included
Things to do
  • Bar/Lounge
In your room
  • Air Conditioning
  • Breakfast included

Additional Information about Hotel Saint John's

Address: Calle O e/ 23 y 25 | Vedado, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $98 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Saint John's 5*
Number of rooms: 88
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Also Known As:
Saint Johns Hotel
Saint Johns Havana
Hotel Style:
#33 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Saint John's staff and other travellers.
9 questions
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Calgary, Canada
Victoria, British Columbia, Canada
over a year ago
Incline Village, Nevada

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Questions? Get answers from Hotel Saint John's staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms and connecting rooms have more space if you are traveling with friends that don't mind sharing the space.”
M5710ZZlesliel, 24 Mar 2017 | Read review
“Ask for one at the back as it will be quieter at least!”
teresadiamond, 12 Mar 2017 | Read review
“Do not stay here no matter what!”
zeeya123efwger, 6 Mar 2017 | Read review
“If you want a quieter experience stay on lower floors, We found however that the higher floors had "better" rooms.”
clike, 11 Feb 2017 | Read review
“Good rooms: 9-12th floor”
612dinahs, 15 Jan 2017 | Read review
5 of 5
US$108* /night
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Prices are for 1 room, 2 adults
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