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    Hotel Victoria

    Calle 19, esq. a M | Vedado, Havana 10400, Cuba
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    Traveller (54)
    Dining (29)
    Room & Suite (16)
    • Excellent10%
    • Very good43%
    • Average30%
    • Poor12%
    • Terrible5%
    2 weeks ago
    “Sombre atmosphere.”
    10 Apr 2017
    “overall it was ok”
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    4.0 Star Hotel
    All hotel details
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    Aug 6Aug 7
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (75)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 8 reviews

    Reviewed 2 weeks ago

    Located in Vedado, this hotel has been renovated and is up to modern day standards. Rooms were spacious and very up to date.Very small bar, and dining room had standard buffet. Basically a tourist hotel where the only time people were there was in the...More

    Thank Greg H
    Response from HotelVictoria_11, Director General at Hotel VictoriaResponded 1 week ago
    Google Translation

    Gracias por elegirnos ,es cierto que es un Hotel muy privado y pequeño .De cualquier modo estamos al tanto de...More

    Reviewed 10 April 2017

    overall it was ok, despite the limitations... coming from a hospitality business myself, i understand the challenges it takes running a hotel in cuba... front desk staff was friendly, but not much service oriented. people would leave front desk unattended and watch tv at the...More

    Thank Arben C
    Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 20 April 2017
    Google Translation

    Sr. Arben. El Hotel ha sufrido atrasos en la entrega de ropa limpia por parte del proveedor por algunos dias...More

    Reviewed 13 January 2017

    So.....I had a not so good experience with a casa particular and was on the unexpected hunt for a temporary home. It was like a sign, there it was this nice looking MODERN building in the middle of Vedado.....I wandered in at 11pm and there...More

    1  Thank Jen-jer75
    Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 28 February 2017
    Google Translation

    Buenas tardes Muchas gracias por compartir su grata experiencia con el resto de los viajeros, nos complace que se haya...More

    Reviewed 8 January 2017

    Stayed here in October as part of a group tour of Cuba. The front desk staff is friendly and helpful. the lobby area is small. This is a small boutiquish hotel. Our room was on the 3rd floor and had a good view of the...More

    1  Thank inthewind2010
    Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 20 April 2017
    Google Translation

    Agradecemos sus comentarios y superaremos lo negativo Saludos.

    Reviewed 6 January 2017 via mobile

    I stayed here in an Intrepid tour group. My flight didn't arrive until late in the evening, and I wasn't there until the rest of the hotel guests had disappeared for the night. I had a nice visit here, the man who carried my luggage...More

    1  Thank Jonathan C
    Response from HotelVictoria_11, Director Comercial at Hotel VictoriaResponded 20 April 2017
    Google Translation

    Muchas gracias, para nosotros ha sido un placer poder atenderla y esperamos nos visite pronto. saludos

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    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Pool
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Price range
    • US$132 - US$316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Havana
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 31
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, TripOnline SA, Evoline ltd and HotelsClick so you can book your Hotel Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
    • Also Known As
    • Victoria Hotel Havana
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    Traveller (54)
    Dining (29)
    Room & Suite (16)
    Pool & Beach (5)
    Hotel & Grounds (26)
    Bathroom (4)
    Sponsored by:
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    Ask a question
    Questions & Answers
    10 December 2016|
    AnswerShow all 2 answers
    Response from Nicho_Traveller |
    I couldn't find more information so I ended up going with another hotel. I inquired at Loft Habana, ended up staying at La Reserva Vedado.
    6 April 2015|
    AnswerShow all 3 answers
    Response from HotelVictoria_11 | Property representative |
    We feel very sorry for these negative comments, but we can assure you that these things do not happen in Victoria, the current service personnel has nothing to do with that one 1 year ago and it is a totally reliable Hotel.
    Google Translation
    Room Tips
    "for Cuba: a clean hotel and that is not always found in the capital"
    Read review
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