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2017-12-03 2017-12-04
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    Hotel Sercotel Caribbean

    Paseo del Prado No 164 | entre Colon y Refugio, Havana, Cuba
    Lowest prices for your stay
    2017-12-03 2017-12-04
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    Traveller (104)
    Room & Suite (32)
    Dining (4)
    IBEROSTAR Parque Central
    7,088 reviews
    #1 of 80 hotels in Havana
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    • Excellent2%
    • Very good17%
    • Average36%
    • Poor22%
    • Terrible23%
    8 Jun 2017
    2 Jun 2017
    “3 star hotel in a great location”
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    2.5 Star Hotel
    All hotel details
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    Dec 3Dec 4
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (185)
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    1 - 5 of 95 reviews

    Reviewed 11 August 2017 via mobile

    Do not stay here. Dirty room. Beautiful views out of your dirty windows. Dirty tabletops. We had no hot water during our entire stay. Housekeeping threw my $12 cigar in the trash. I complained so they dug my cigar out of the garbage and brought...More

    Thank ripicker
    Reviewed 19 June 2017

    My husband and I booked this hotel through Orbitz and we were not happy. This hotel was a hole in the wall, our room smelled as if there was a gas leak. The front desk staff was very rude and not helpful. For charging $75...More

    4  Thank Maribel R
    Reviewed 8 June 2017 via mobile

    You get what you pay for. Location is great but quality is you get what you paid for. The included breakfast was thumbs down. The fruit juice and fruit cup tasted as though it was left in the sun forever. With that being said if...More

    2  Thank jpierce06
    Reviewed 2 June 2017

    If you are used to luxury hotel standards this hotel is not for you. On the other hand if you are a bargain hunter who can handle minor problems, you have found your base of operation in Havana. The location is a few blocks from...More

    2  Thank jroger69
    Reviewed 23 May 2017

    I spent two night there before leaving Havana. It was the most budget option in downtown I could get from Sunwing. I think it is pretty solid as a short stay hotels in Havana downtown. Some people indicated that casa particular are cheaper. That is...More

    4  Thank Serguei Z
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$68 - US$472 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 38
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, World Independent Hotel Promotion, Cancelon, Hotels.com and TripOnline SA so you can book your Hotel Sercotel Caribbean reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
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    Traveller (104)
    Room & Suite (32)
    Dining (4)
    Hotel & Grounds (58)
    Bathroom (10)
    Sponsored by:
    IBEROSTAR Parque Central
    7,088 reviews
    .33 km away
    Hotel Mercure Sevilla Havane
    3,613 reviews
    .14 km away
    Hotel Telegrafo
    1,309 reviews
    .39 km away
    Hotel Nacional de Cuba
    5,720 reviews
    2.34 km away
    Nearby Restaurants
    Elizalde Bar-Restaurante
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    Ivan Chef Justo
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    Hotel Parque Central
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    365 reviews
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    Nearby Attractions
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    2,051 reviews
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    Paseo del Prado
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    .31 km away
    Museum of the Revolution (Museo de la Revolucion)
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    .20 km away
    Bacardi Building
    478 reviews
    .35 km away
    Ask a question
    Questions & Answers
    12 October 2017|
    Response from Serguei Z | Reviewed this property |
    Cuba is generally safe. But you should expect in Havana - comparing to Varadero, and especially in downtown - a huge pressure of overly friendly tricksters and beggars of various kinds, which could be feeling worrisome at... More
    11 December 2015|
    AnswerShow all 2 answers
    Response from David C |
    Stayed 18-26 Feb 2016. Told that they no longer have keys to the safes in any of the rooms. Unless you are satisfied with locking valuables in your suitcase in your room, you will have to carry money, passports, cell... More
    Room Tips
    "The street facing rooms are the only rooms with a view, but if you are a light sleeper you should not book..."
    Read review
    "All rooms are small and clean that I saw. Who wants to stay in the hotel in Cuba!"
    Read review
    ""As suítes nos cantos são espaçosas e iluminadas""
    Read review
    "check toilet, check door lock."
    Read review
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