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All reviewssan francisco squareold towna la carte breakfastgreat bars and restaurantshotel is locatedexcellent locationa lot of noisegovernment runfirst floorbreakfast was includedwalking tourour room was spaciousstayed here for one nightair coninternet connectionbeautiful buildingthree nights
We stayed 10 nights here at the end of November 2017. Start with the positives: location. You can't do better if you want to discover Havana.
The staff were good and helpful. The breakfast was good by standards of the country.
It is expensive (even...More
We stayed for 3 nights.
The first night we could not sleep at all because a construction going on just across the st., they gave us another room.
There is a mold smell in all rooms.
One morning there was no hot water.
This place is amazing. So beautiful and well appointed. It was awesome in every way. If you don't like feather pillows, harder ones are in the wardrobe. Bed is comfy. It has everything that opens and shuts. I stayed here with a tour group. Fabulous...More
One of the most important things I believe when you visit Havana is to stay in the historic centre in either a hotel or casa privada. This time I stayed in hotel Palacio San Felipe y Santiago de Bejucal, a supposed 1 category hotel. And...More
Our first room was a decent size, but the air conditioning did not work properly during our first night and the room had a musty, moldy smell. Since it was hot, we requested a room change and the front desk staff was very accommodating and...More
Response from GiovannaSweden | Reviewed this property |
Hi, I booked through "Cuba Travel network".
They were very professional and everything was fine. They take all credit cards but you cannot use US credit cards in Cuba. Maybe you can ask them for help.