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Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

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#11 of 78 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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455 Reviews from our TripAdvisor Community

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Showing 252: English reviews
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Thalgau, Austria
Reviewed yesterday NEW

Quite old hotel in an old building. But that´s some kind of charming. Very good situated in the old part of havanna at the San Francisco Square, next to the San Francisco church. The rooms are also old style and you can smell a little of the old times (literarly). Roomsafe is included. The stuff is very friendly and helpful....

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Helpful?
Thank Fallwickl1975
Northaw, United Kingdom
Reviewed 3 days ago NEW

I believe this hotel classes itself as a 4/5 Star hotel, but really it is not. Its location is perfect but everything else about the is poor. The breakfast can only be described as a fiasco if there are more than two tables occupied. If you ask for something simple as fruit and yoghurt you may get the fruit in...

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Thank Poppet2011
Cambridge
Reviewed 2 weeks ago

On the plus side this hotel is very well located and has an impressive atrium. We found the reception staff friendly and efficient. The room was spacious. Breakfast was well organised and good with the exception of the first day that was so disorganised even Basil Fawlty couldn't have reached the levels of incompetence. On the minus side, the room...

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Thank CultureVultureCamb
Boulder, Colorado
Reviewed 2 weeks ago

Located centrally, this hotel is really luxurious compared to others in the area. The rooms are large, air conditioning works well, elevators are operational, rooms are clean, food for breakfast is outstanding, and the staff is friendly. As is true for everywhere we stayed, the water supply for hot water and showers is not particularly good with both scalding and...

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1Thank Ron W
Truro, United Kingdom
Reviewed 2 weeks ago

We stayed there twice during our Cuba trip and really enjoyed this hotel. It is conveniently situated in Old Havana, so close to places of interest and bars / restaurants. The bedrooms are spacious, complete with seating area and large bathrooms, (with great waterfall style showers). Our first stay was in room 105, which was above the bar, so very...

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1Thank Sue L
North Yorkshire
Reviewed 3 weeks ago

Firstly you must remember that the normal international hotel classifications do not apply to Cuba. For Cuba this was a good hotel. The position was excellent, our room was spacious and clean. We did eat in the restaurant on the first evening and the food was actually very good and quite cheap and the service was good. Unfortunately we were...

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Thank Alchrisuk
Reading, United Kingdom
Reviewed 3 weeks ago

The only good thing about this hotel is its location! That is it! We had 4 nights here at the end of an otherwise excellent independent holiday in Cuba. It didn't bode well from the start, the doormen stand and watch you struggle with your cases from taxi across the square, at the door step they lifted the case up...

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Thank GeordieBoy71
Frankfurt, Germany
Reviewed 4 weeks ago

We were a group of 7, about to begin a cruise. We stayed at the hotel for 3 nights. It was our first time in Havana. The hotel is properly run and the staff is friendly and helpful. The rooms are average, the air condition was working very well. Breakfast is served in the main restaurant, which is in the...

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Thank Karin325
Washington DC, District of Columbia
Reviewed 4 weeks ago via mobile

As most travelers to Cuba know, hotels in Havana run on the expensive side just as a matter of simple market economics; the number of tourists far outnumber available hotel rooms. Be that as it may, we felt for the amount we were paying that the room would be more comfortable. My main issues were 1. rooms not in great...

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1Thank Ronald L
Sweden
Reviewed 13 February 2017 via mobile

This hotel is located in a beautiful old building, but the inside is modern and lacks atmosphere. We stayed one night in a good, large room but it had a mouldy smell. The breakfast was a la carte and the best we had in Cuba. We had to ask to get our complimentary welcome drink at arrival. The complimentary city...

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Thank Trallalao

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Breakfast included
  • Concierge
  • Room Service
  • Laundry Service

Additional Information about Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

Address: Oficios 152 esq a Amargura, Plaza San Francisco de Asis, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $329 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Palacio del Marques de San Felipe y Santiago de Bejucal 5*
Number of rooms: 27
Hotel Style:
#6 Romantic Hotel in Havana
#11 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palacio del Marques de San Felipe y Santiago de Bejucal staff and other travellers.
20 questions
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Truro, United Kingdom
2 months ago
7 months ago
Miramar, Florida
over a year ago

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Questions? Get answers from Hotel Palacio del Marques de San Felipe y Santiago de Bejucal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a suite if you can, not many available,”
 of 5 bubbles Poppet2011, 24 Mar 2017 | Read review
“The higher the rooms, the better. Try not to be located close the bar, as the noise travels.”
 of 5 bubbles Karin325, 27 Feb 2017 | Read review
“If you want it quiet ask for a room off the square.”
 of 5 bubbles gwillsher, 10 Feb 2017 | Read review
“away from the street=see if there is an inside facing room or back room.”
 of 5 bubbles dallasgirl53, 8 Feb 2017 | Read review
“Try to get a higher room and avoid room 202 with the damp.”
 of 5 bubbles 104JohnG, 29 Jan 2017 | Read review
5 of 5