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Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

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#16 of 78 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Travel Alert: Licensing Restrictions Apply More details
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466 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Reviewed yesterday NEW

For location in the heart of old Havana and the exterior of the building a fantastic place. Standing on the balcony above the street with a side view of the square was wonderful. The rooms were clean but rather shabby. The highlight was the brilliant sculptures the cleaner made out of our fresh towels. The breakfast at the hotel was...

Thank Simon D
Reviewed 2 days ago NEW

Stayed one night at the end of a tour. Location is great, in the old town. The room was perfectly nice, but the water in the hot taps and shower was never more than tepid, and when we arrived there was no soap in the bathroom. When you check in, you're supposed to be offered a "welcome drink": the very...

Thank Rosalind_8
Melbourne, Australia
Reviewed 3 days ago NEW

Two stays, two different experiences. The first there was no power in the bathroom, can I assume the cleaner did the room twice in the dark and didn't report the problem? After the fourth request over two days I was offered another room. I was told to pack up then let reception know when I was ready to move. I...

Thank Lorraine116
Rohnert Park, California
Reviewed 1 week ago

Spent five nights at San Felipe and, like most of Cuba, it had pluses and minuses. On the plus side, it is a central location, walkable to sites in old Havana, and is a lovely old building. The staff was as helpful as they could be, given the limitations of Cuba's infrastructure ( I.e. water, sewer, electricity, computers). Overall, the...

Thank norcalkel
Lausanne, Switzerland
Reviewed 2 weeks ago

This hotel has a great location at the edge of the old town. The rooms are a good size, the breakfast selection good (options for fresh eggs, fruit etc). However, a lot of the rooms are overlooking the internal courtyard which houses the bar and the restaurant. The tv in the bar blares out all day and most of the...

Thank P B
Reviewed 2 weeks ago

This hotel is certainly in a good location and we had high expectations - sadly which weren't met. We stayed here just one night at the end of a 2 1/2 week trip around Cuba. The decor of our room - at least what we could see of it in the dimness - looked smart but, interestingly, another reviewer commented...

Thank Jinty27
London, United Kingdom
Reviewed 3 weeks ago

We visited Havana for the second time last month, two years after our first trip. The food can be indifferent, the service can vary between warm and friendly through to curmudgeonly and chaotic, plumbing is unreliable, but on the plus side there is the architecture, the rum, the cars, the unique society and the music, oh yes the music. Oh...

1Thank FastEddie123
Buffalo, New York
Reviewed 4 weeks ago via mobile

We were put up in this little gem for one night because our hotel had no rooms available. I wish we had stayed here all three nights in Old Havana. The rooms were clean. The staff is friendly and courteous. Our reservation included breakfast which was very good.

1Thank 8330n21
Thalgau, Austria
Reviewed 4 weeks ago

Quite old hotel in an old building. But that´s some kind of charming. Very good situated in the old part of havanna at the San Francisco Square, next to the San Francisco church. The rooms are also old style and you can smell a little of the old times (literarly). Roomsafe is included. The stuff is very friendly and helpful....

Thank Fallwickl1975
Northaw, United Kingdom
Reviewed 4 weeks ago

I believe this hotel classes itself as a 4/5 Star hotel, but really it is not. Its location is perfect but everything else about the is poor. The breakfast can only be described as a fiasco if there are more than two tables occupied. If you ask for something simple as fruit and yoghurt you may get the fruit in...

Thank Poppet2011

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  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Breakfast included
  • Concierge
  • Room Service
  • Laundry Service

Additional Information about Hotel Palacio del Marques de San Felipe y Santiago de Bejucal

Address: Oficios 152 esq a Amargura, Plaza San Francisco de Asis, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $329 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Palacio del Marques de San Felipe y Santiago de Bejucal 5*
Number of rooms: 27
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Hotel Style:
#6 Romantic Hotel in Havana
#15 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palacio del Marques de San Felipe y Santiago de Bejucal staff and other travellers.
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Truro, United Kingdom
3 months ago
8 months ago
Miramar, Florida
over a year ago

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Questions? Get answers from Hotel Palacio del Marques de San Felipe y Santiago de Bejucal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a balcony.”
Lorraine116, 22 Apr 2017 | Read review
“Avoid rooms overlooking internal courtyard”
pb980, 10 Apr 2017 | Read review
“Make sure you get a room high up so the street noise doesn't affect you.”
FastEddie123, 30 Mar 2017 | Read review
“get a suite if you can, not many available,”
Poppet2011, 24 Mar 2017 | Read review
“The higher the rooms, the better. Try not to be located close the bar, as the noise travels.”
Karin325, 27 Feb 2017 | Read review
5 of 5