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2018-01-28 2018-01-29
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    Casa Mary y Miguel

    Concordia 57 | e/ Galiano & Aguila, Havana 10400, Cuba
    Lowest prices for your stay
    2018-01-28 2018-01-29
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    Traveller (81)
    Room & Suite (23)
    Dining (15)
    • Excellent77%
    • Very good12%
    • Average3%
    • Poor3%
    • Terrible5%
    Travellers talk about
    Air Conditioning
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair Access
    Free Parking
    Breakfast included
    All hotel details
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    Write a ReviewReviews (96)
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    1 - 5 of 44 reviews

    Reviewed 8 August 2017

    Against better judgement I ignored the recent reviews and booked for a week. I would have to ring the bell to be let in every time (sometimes waiting over 30 mins). Everyday I felt less and less welcome. Then on the second to last day...More

    Thank Nancy B
    Response from hsmukler, Guest Relations Manager at Casa Mary y MiguelResponded 11 August 2017

    Nancy, I'm sorry there was confusion about the Paypal account. With the new U.S. regulations, Paypal payments CANNOT be made inside Cuba, they can only be made in advance, outside of Cuba. I know that doesn't make any sense, but that's the U.S. law. If...More

    Reviewed 21 May 2017

    With deep regret, I must withdraw the previous favorable recommendation given in my Cuba guidebook, "4 Americans in Cuba." The charismatic and efficient Mary is devoting all of her time to the justifiably popular Archangel Cafe. The casa suffers. We chose the "garden room" because...More

    Thank Esopstables
    Reviewed 22 April 2017

    I'm not sure if this is the right place to review, but we stayed in a room across the street which was arranged by this casa and we paid them. When we arrived we had to wait a little (which was fine because we were...More

    1  Thank Magdaz258
    Reviewed 30 March 2017

    Seasoned casa particular guest here, never given a 1 star but unfortunately this one deserves it. Had to move rooms as the original one was above the cafe and very noisy. Also the toilet was broken and it took the patron several hours to come...More

    Thank Nerissa H
    Response from hsmukler, Guest Relations Manager at Casa Mary y MiguelResponded 4 April 2017

    Nerissa, You are absolute right, we got overwhelmed and screwed up!!! Effective immediately we will NOT be using that upstairs room until we correct EVERY issue that you raised in your Trip Advisor review. We appreciate your honest reaction and apologize for your bad experience....More

    Reviewed 14 March 2017

    We cut short our stay from 3 nights to 2 as we were so uncomfortable. Although other rooms may be better in this prettily decorated casa, ours was directly above the café at the front - noisy, hot, and awkward to access via the café....More

    Thank LondonRoadhog
    Response from hsmukler, Guest Relations Manager at Casa Mary y MiguelResponded 19 March 2017

    Londonroadhog We are so very sorry that you had an unsatisfactory experience at our Casa. As you can see from our other reviews we have NEVER received anything lower than 4 stars and the room you stayed in is one of our most popular and...More

    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$25 - US$30 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 3
    • Location
    • Caribbean >
    • Cuba >
    • Ciudad de la Habana Province >
    • Havana
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    Traveller (81)
    Room & Suite (23)
    Dining (15)
    Hotel & Grounds (43)
    Family and Play Areas (9)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    31 October 2016|
    Response from 344blankas | Reviewed this property |
    If you send me your email address, I can forward it to the owners! Regards!
    Google Translation
    Petra K
    5 August 2016|
    Response from Howard S | Property representative |
    Petra, Trip Advisor doesn't allow an email/website reference in its answer. Try the website of our Cafe at: cafearcangel for more contact information. Also I have a gmail account with the name HSMUKLER Hope that works.
    Room Tips
    "Friends had apartment style casas elsewhere with living room, kitchen, and fridge. Also had both entry &..."
    Read review
    "Do not stay in the upstairs room."
    Read review
    "Avoid the room directly above the cafe - it's hot and noisy. Try the rear rooms off the courtyard."
    Read review
    "Ask for showing you habitation no 5 - it seems more quiet that room above Cafe Arcangel (still, both are..."
    Read review
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