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Hotel Conde de Villanueva

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Hotel Conde de Villanueva
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188 Reviews from our TripAdvisor Community

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Showing 106: English reviews
London, United Kingdom
Reviewed 4 weeks ago

We stayed here for the last night of our holiday. There are peacocks roaming around the courtyard, the entrance is quite grand and the bedroom was huge. Not sure why there were holes and patches on the wall in the guest room. We had a friend with us who was scheduled to leave for the airport 3 hours after we...

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Helpful?
Thank Angeline C
London, United Kingdom
Reviewed 16 October 2016 via mobile

Advertised as one of the best hotels in the city, we decided to treat ourselves after two weeks of backpacking around the island nation. Though the hotel looks beautiful and comes complete with pretentious reception staff, upon closer inspection it's all a ruse. Our suite bathroom had worn tiles and light blew shortly after we checked-in. The grand chandelier above...

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1Thank CulturePundit
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your help, your opinion is very important for us For your next visit will see the changes. Best regards,

Manchester, United Kingdom
Reviewed 9 October 2016

This hotel was just what we expected. Very traditional and located in the best possible place. It was extremely clean and the staff were very friendly. The only fault was we had no water, not even for bathing or flushing the toilet. After a while I did speak to the owner/manager who did give us some bottled water for washing....

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2Thank easysides
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: We are grateful for your comments. Always working to improve the details mentioned. Thank you very much Best regards,

Canterbury, New Zealand
Reviewed 23 September 2016

We spent a total of four nights here. The location is excellent but basic facilities are in urgent need of upgrading. The plumbing is awful with low pressure water. Poor maintenance is evident in the bathroom and the beds were ok but abtquated metal sprung. Towels have seen their best days. Staff were mixed. Front desk staff and security staff...

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2Thank pacific2
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your opinions. We will consider your advice and we will do our best to improve. Best regards,

Poughkeepsie, New York
Reviewed 15 August 2016

this property is ideally located in Havana Viejo and a offers large and comfortable rooms as well as included welcome drink and breakfast. ( It is on a pedestrian only street so you will need to cart your bags two blocks from where a taxi drops you off, so be prepared.) Our huge air conditioned room had a small balcony,...

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Thank Jude12601
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your opinion. We want to have it again with us. Best regards,

Singapore
Reviewed 6 August 2016

Great location right in the middle of old Havana. Rooms We're big but abit run down but it's part of the character of the place. Breakfast was good, but the breakfast staff was abit inconsistent. Great cigar shop within the premis

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Thank SXW29
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear guest: Thank you very much. We are grateful for your visit, we believe that we remember and we want to share with us once again. Best regards.

Netanya, Israel
Reviewed 5 August 2016

Very good location in the old town Very large room Beautiful hotel courtyard patio Excellent service good breakfast A taxi from the airport half an hour away Internet in the lobby to buy a ticket 4.5 coc

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1Thank isrschwartz
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much. We consider the high price of wifi service and make efforts to lower, but still not in our hands. We hope that once again share with us. Best regards.

Linz, Austria
Reviewed 25 July 2016

The ambience in this hotel is really great and provides a unique experience in the middle of Havana. The staff is helpful even though their english skills are not the best. But I could have learned more Spanish too. Breakfast and dinner were not stunning, but quite ok. We've booked the hotel with a travel agency and were surprised by...

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1Thank Aaaang
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: We are grateful for your impressions of our hotel. Thank you very much and we hope soon to visit us. Best regards,

Perth, Western Australia, Australia
Reviewed 14 July 2016

If you want a hotel with a real Cuban feel, this hotel is great. It's not a fancy place (I don't think anywhere in Cuba is) but all you really need is air con and a comfy bed which it had. The staff were all lovely and I felt very safe walking around the area at night as there were...

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2Thank DanielleD1503
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: Thank you very much for your comments. We are grateful that our humble service has been satisfactory. Surely, we will make it better. We hope your visit is repeated, even to smoke a cigar with us. Best regards,

Stafford, United Kingdom
Reviewed 12 July 2016

We stayed here for 3 nights, we wanted authentic Havana and we got it , the Hotel was clean and friendly and the service good, only fault was the breakfast, very minimal, but you are in Cuba, this was our 5th visit to Cuba , but the first to Havana, glad we've done it but will not be going back,...

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1Thank Deb4119
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this review

Dear Guest: We are grateful to know that our hotel was to your liking. We want your stay to repeat. Thank you very much for your visit. to your liking. Best regards,

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Room Service
  • Laundry Service

Additional Information about Hotel Conde de Villanueva

Address: Calle Mercaderes 202, Havana 10100, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $215 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Conde de Villanueva 4*
Number of rooms: 9
Also Known As:
Hostal Conde De Villanueva Hotel Havana
Hostal Conde De Villanueva Havana
Hotel Style:
#6 Best Value Hotel in Havana
#8 Family Hotel in Havana
#21 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Conde de Villanueva staff and other travellers.
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Questions? Get answers from Hotel Conde de Villanueva staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“always speak with the concierge for the best advice, esp if you speak the native tongue.”
 of 5 bubbles ChocolateCzar, 23 May 2016 | Read review
“At around 300 cuc (approx. US$300) a night for a suite that doesn't allow one to open the windows, I'm not sure what to say.”
 of 5 bubbles francisbaconbean123, 21 May 2016 | Read review
“Choose Room No 2 - I loved it - the space is amazing.”
 of 5 bubbles jsysp, 26 Feb 2016 | Read review
“Try to get a room with windows”
 of 5 bubbles Stevo2010, 12 Feb 2016 | Read review
“Would ask for room which did not overlook the square as it would be quieter I think”
 of 5 bubbles 264BrianL, 18 Feb 2015 | Read review
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