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Hotel Sevilla

Traveller (2821)
Room & Suite (698)
Dining (306)
Overview
Trocadero 55 e Prado y Zulueta Habana, Havana 19260 Cuba See on map
AMENITIES
Public Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
Jan. 27Jan. 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,189)
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1,500 results
Traveller rating
278
602
389
152
79
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Time of year
LanguageEnglish
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278
602
389
152
79
Show reviews that mention
All reviews top floor live music al capone rooftop restaurant old havana vip breakfast patio bar opera singers superior room corner room nice pool charming hotel revolution museum high ceilings colonial style public areas by cuban standards
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1 - 5 of 1,500 reviews
Reviewed today

We spent our last 2 nights of our Cuban trip in the Sevilla specifically because we had stayed there 3 times previously and enjoyed good experiences. Unfortunately we cannot recommend this hotel after this stay. We were in Room 511 (5th floor), very small bedroom...More

Date of stay: January 2019
Thank TGTP
Reviewed 6 days ago

I stayed here awhile back and actually enjoyed the fact that it was not a modern Western hotel. Check in didn't go well as they couldn't find my reservation. I even gave them the name of the staff that confirmed it. Eventually things worked out...More

Date of stay: March 2018
Thank MisterTravel1000
Response from GC_Sevilla_HABANA, Director General at Hotel SevillaResponded 3 days ago

Dear MisterTravel1000. Thank you for taking the time to write an opinion. We are glad that you enjoyed your visit. We have also taken note of your comments, which we are currently analyzing. We hope to see you again in the near future. Best regards,...More

Reviewed 2 weeks ago via mobile

The Sevilla has so much old world charm and the staff really made us feel welcome and ensured we had a wonderful stay. Haniel, Tony, Hector, Lili, Ariana and Arian made us feel like family, I wouldn’t stay anywhere else while visiting Havana!

Date of stay: December 2018
Thank Jonathan R
Response from GC_Sevilla_HABANA, Director General at Hotel SevillaResponded 1 week ago

Dear Jonathan R. Thank you very much! for taking the time to write an opinion. The whole team is very happy to know that your stay was memorable, we hope to welcome you again. Best regards, Juan CArlos Colina Ordaz, Managing Director Hotel Sevilla.

Reviewed 2 weeks ago via mobile

I just got back today from our family trip to Cuba. It was amazing! This hotel was a fabulous "home base" for our family that includes a 13 year old boy and a 15 year old girl. This is an historic hotel and is full...More

Date of stay: December 2018
1  Thank Companion751921
Response from GC_Sevilla_HABANA, Director General at Hotel SevillaResponded 1 week ago

Dear Companion751921. Thank you! for taking the time to write an opinion. We are very pleased to know that you are satisfied with our staff, as well as with the services of our hotel. We take into account your comments, which we will take into...More

Reviewed 2 weeks ago

I had a marvelous stay at the Mercure Sevilla. Right from the start, the staff was warm and friendly; Eric and Anabel are wonderful! I had a good time interacting with them; good sense of humor, very helpful and patient with the "stereotypes" we Americans...More

Date of stay: November 2018
1  Thank Kc R
Response from GERARDO S, Director General at Hotel SevillaResponded 2 weeks ago

Dear Kc R, Thank you for your kind comments and compliments, the whole team, specially Eric, Anabel and Yasiel are very delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Gerardo Souto General Manager | Mercure...More

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About
Description
In the heart of world heritage listed historic Havana, the hotel stands out thanks to its Moorish architecture, its unique and spectacular view over the city as well as by the prestigious personalities that More have stayed in the hotel since 1908. 178 rooms,2 restaurants, 3 bars, a meeting room for up to 50 people and a swimming pool. 24hr dining available. N.B. in Cuba the EUR to CUC (cuban pesos) exchange rate is subject to a fluctuating gouvernment tax. American credit cards are not accepted. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Room Service
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Sauna
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
US$137 - US$381 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Sevilla La Habana
Also Known As
Mercure Sevilla Havane
,
Mercure Hotel Havana
,
Havana Hotel Sevilla
,
Mercure Havana
,
Hotel Sevilla Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
178
Price range
US$137 - US$381 (Based on Average Rates for a Standard Room)
Formerly known as
Sofitel Sevilla La Habana
Also Known As
Mercure Sevilla Havane
,
Mercure Hotel Havana
,
Havana Hotel Sevilla
,
Mercure Havana
,
Hotel Sevilla Havana
Location
Caribbean > Cuba > Ciudad de la Habana Province > Havana
Photos
Traveller (2,821)
Room & Suite (698)
Dining (306)
Pool & Beach (122)
Family and Play Areas (34)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
208jessicam
January 14, 2019|
AnswerShow all 2 answers
Response from karen6902 | Reviewed this property |
Hello, I don’t know if they take pets. You would have to contact the hotel directly. I didn’t see any animals when we were there for a week.
0
Votes
kate_rosher
October 14, 2018|
AnswerShow all 6 answers
Response from ECheGuevera | Reviewed this property |
Airport is the best place to exchange currency. Same rates as the bank without the lineups!
2
Votes
Room Tips
"Avoid Room 511 - disgraceful bathroom condition in January 2019"
TGTP
today
Read review
"If you need quiet, then you may want to choose a higher floor. There are wonderful concerts in the evening."
378kcr
2 weeks ago
Read review
"corner room"
Countazul
Dec. 4, 2018
Read review
"Stay somewhere else"
kmaccormack
Nov. 25, 2018
Read review
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