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Hotel Saratoga

ElvolineUS$486*
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#5 of 78 Hotels in Havana
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Saratoga
Hotel Saratoga
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1,301 Reviews from our TripAdvisor Community

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Toronto, Canada
Reviewed 3 days ago NEW

Having visited and stayed in many hotels in Havana (and all over Cuba), this is probably the best of the lot. Service is excellent, from the doorman, to the front desk, to the restaurants, bar staff, pool staff, etc. No complaints other than, as with everywhere in Havana in the last 1-2 years, it's become overpriced. Used to pay $100...

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Thank YYZ_74
Fort Lauderdale, Florida
Reviewed 3 days ago NEW

The room was clean, the staff polite, and the location is perfectly in the heart of Havana plus the hotel had a generator which saved us on a very rainy day when most of the city went dark. So why only three out of five points? Because for $700 per night you are paying a serious tourist tax to receive...

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Thank RC33301
London, United Kingdom
Reviewed 5 days ago NEW

Had the best sangria here!!! The atmosphere is really cool and you can stay here all afternoon drinking and smoking cigars if you wish. The interior of the bar is beautiful and the rooftop pool is also nice. I would recommend!

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Thank chiclife
London, United Kingdom
Reviewed 6 days ago NEW

Stayed for 3 nights, the area had a major power cut for around 12 hours but I guess thats life in Cuba so not a complaint. The hotel is much better than others I have stayed at in Havana, still old fashioned but with a modern touch. Breakfast was quite basic. Thank you for the bottle of rum as an...

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Thank FoodieGastroGourmet
Reviewed 1 week ago NEW

There is no question this is a lovely hotel and it was nice to have some of the modern amenities we did not have in other cities. The front desk staff was lovely and the concierge was very helpful. But...it was the worst air conditioning (read: non-existent) we had on our trip including in casas. We asked them to fix...

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2Thank ugadawg
Inverurie Scotland
Reviewed 1 week ago

First of all this is a hotel with great character, charm, history and wonderful facilities. The bedrooms are excellent the cleanliness is top rated and the food quality is also excellent. The hotel is located in the heart of Havana easy if you want to do all the touristy things (but that is not real Cuba) you have to get...

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1Thank Coltina
London
Reviewed 3 weeks ago

We stayed here for the first three nights of our trip and found it to be a very good choice. We had a junior suite which was very spacious with a desk and sofa, good coffee machine, minibar and nice toiletries in the bathroom. Our balcony looked over the side street and we had no problem at all with noise....

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1Thank Jinty27
Reviewed 4 weeks ago via mobile

Never reviewed online before. But the $600 a night they charged was not worth it. Food expensive and bad Staff are very rude. No electricity every morning and we where made to feel it was our fault. Then we got laughed at when we asked for a discount. All this after we where told it was the AC that was...

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4Thank Fredrick F
Edinburgh, United Kingdom
Reviewed 4 weeks ago

Arrived to a "cool" reception from the receptionist on duty. Room very good. Cocktail bar service slow. Breakfast staff not very interested. Buffet breakfast OK. Great situation for Old Havana without it being in the thick of things. Great rooftop pool! Overall good but could be much better with training in customer service for some of the staff ( bedroom...

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Thank Sandy S
Newcastle, Australia
Reviewed 4 weeks ago

We were very much aware that hotels in Cuba charge 5 star prices for 2 star hotels, but we weren't prepared for the issues we confronted at this hotel. I only leave positive reviews as I prefer not to rate a less than great hotel or restaurant so I'm not going to go into the details, but just say that...

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5Thank Denise2300

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Hotel Saratoga best pool roof top view in Havana, 5 star Luxury, 96 rooms and WIFI free. ... more   less 

Additional Information about Hotel Saratoga

Address: Prado 603 esquina Dragones | Old Havana, Havana 10200, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $369 - $785 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Saratoga 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Saratoga Hotel Havana
Hotel Style:
#4 Romantic Hotel in Havana
#5 Luxury Hotel in Havana
#7 Family Hotel in Havana
#9 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Saratoga staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 7th floor (top floor) which gave us a great view of the Capitol building.”
  • View from room 715
RC33301, 27 Apr 2017 | Read review
“Do not accept a room on the top floor under the swimming pool all night you here the pumps for the pool.”
Coltina, 22 Apr 2017 | Read review
“Choose the Deluxe Patio on the seventh floor (courtyard view, less noise, only floor which offers non-smoking rooms).”
swisspigs, 26 Mar 2017 | Read review
“Non-smoking and non-street view rooms”
BobNewby, 11 Mar 2017 | Read review
“Go for a room which doesn't front on to the street.”
CWW190763, 22 Feb 2017 | Read review
5 of 5
Elvoline
US$486* /night
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HotelsClickUS$509
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*Disclaimer
Prices are for 1 room, 2 adults
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