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Iberostar Casa Granda

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Traveller (507)
Room & Suite (169)
Dining (83)
Overview
  • Excellent14%
  • Very good43%
  • Average27%
  • Poor8%
  • Terrible8%
Travellers talk about
“parque cespedes”(22 reviews)
“graham greene”(6 reviews)
“roof terrace”(18 reviews)
AMENITIES
Public Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Rooftop Bar
3 Star accommodation
All hotel details
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Reviews (529)
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227 results
Traveller rating
27
92
63
24
21
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Time of year
LanguageEnglish
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27
92
63
24
21
Show reviews that mention
All reviewsparque cespedesgraham greeneroof terracerooftop bar and restaurantcover chargepeople watchtown squareexcellent locationwalking distancefirst floorhotel is situatedtop floorpizzaroom was largecathedralmojitoplaza
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1 - 5 of 227 reviews
Reviewed 3 weeks ago

A bit of the old World Cuba with GREAT internet (a rarity!). The terrace is a wonderful place to sit and watch the goings on in Santiago. We went here repeatedly and in spite of this, the restaurant staff never warmed up - the one...More

Thank Will G
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded 2 weeks ago

Dear guest: We appreciate the time you gave us to leave your comments on this website. We are pleased that the hotel was to your liking, as well as the cleanliness, the quality price, and the location. We take note of the aspect in which...More

Reviewed July 9, 2018

I only experienced restaurant in this hotel and unfortunately the food wasn't good at all. Got a chicken with ham and cheese and the chicken was burnt a lot and hard. Felt like they burnt it a day or more ago and just heated it...More

Thank IvanaM2363
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded July 10, 2018

Dear customer: First of all we appreciate the time you have devoted us to leave us your comments on this website. We have carefully read each of the aspects addressed in your opinion, especially those that were not completely to your liking, by letting our...More

Reviewed June 16, 2018

I was roomed on the third floor in a standard room with a view on the famous Parque Cespedes. The airconditioning can work silently to allow for a great sleep in the rather hot and humid climate of Santiago. Large enough to accommodate two double...More

2  Thank vnazaire
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded July 2, 2018

Dear guest: We thank on behalf of the management and team of collaborators of the Iberostar Casa Granda, the time that you dedicated to us to write your comments on this important website. Your opinion helps us to let other customers know about our services....More

Reviewed June 3, 2018

Firstly, we didn't stay here, we used casas, but we did head here for New Year's Eve celebrations. The bar downstairs in the hotel is great and the location can't be beaten, right in the heart of Santiago de Cuba. A few nights late, we...More

Thank TheLush101
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded June 13, 2018

Dear Customer: First of all, we thank you for the time you have devoted to leave your comments on this website, about the hotel and the services we provide. It is very important for us to know your opinion in order to continue perfecting and...More

Reviewed May 2, 2018

The location cannot be better. Also the design of the lobby/open air bar/restaurant allows you to be part of everything that is going on in the area. The rooms are ok. which means- clean, the bathroom has good water pressure and over all decent comfort....More

1  Thank PathWoman
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded May 4, 2018

Dear guest: First of all thank the time you spent to leave your comments on this website, which helps us that other customers can know the benefits of our hotel. We have carefully read your opinion about the hotel and its services, being very comforting...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Concierge
Breakfast Available
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$93 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$93 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Photos
Traveller (507)
Room & Suite (169)
Dining (83)
Family and Play Areas (13)
Business Centre & Event Rooms (3)
Amenities (3)
Questions & Answers
Ask a question
PathWoman
April 4, 2018|
AnswerShow all 3 answers
Response from Hotel Casa Gran... S | Property representative |
Estimado Sr, el precio que ud. paga, escoge si incluye el desayuno, la cena, el almuerzo o alguno de estos dos últimos. En los desayunos incluimos frutas, vegetales, cereales, leche, café, yogurt, dulce, elaboraciones... More
0
Votes
Google Translation
PathWoman
March 30, 2018|
Answer
Response from Hotel Casa Gran... S | Property representative |
Dear Customer: All our rooms contain a minibar that includes consumed beverages are paid at the end of your stay. All hotel rooms are non-smoking. Same as things in the hotels that make the Iberostar Santiago Complex. We... More
0
Votes
Google Translation
Room Tips
"Ask for a room overlooking the plaza"
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"Wasn't accommodated there - really experienced only the restaurant, as was stuck in there during hurricane"
Read review
"Ask for a view on the Parque Cespedes !"
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"Rooms facing the square are the best"
Read review
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