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Roy's Terrace Inn

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371 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Reviewed 1 week ago via mobile

My wife and I booked a room at this lovely little Inn, just a short and easy walk from main square Cespeses and the cathedral, after reading many wonderful reviews on TA, so we knew we could not go wrong about it and we didn't! Everything about this place is so charming and honest, from the warm welcome and attentive...

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Helpful?
Thank mattberger72
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Mattberger72, It was extremely kind of you to post your comments in TripAdvisor, this excellent and well known website where travelers from all over the globe are looking for recommendations and advice. We are very happy your stay at our inn and we are even happier to know you enjoyed so very much not only our location, honesty, terraces,...

Reviewed 1 week ago

Unfortunately I could not stay his inn because the room is not available. But I enjoyed dinner at inn. He speak excellent English and he was very helpful. If you have any help at Santiago, Ask him !

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Helpful?
Thank Akihito K
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dearest Akihito, Thank you so much for taking the time to highly recommend us here on TA, that is extremely kind of yours. We will never forget your smile and your friendliness towards all the staff, so we thank you greatly for that! You know you now are part of our family so please do come back to visit us...

Hamburg, Germany
Reviewed 2 weeks ago

We came here to eat one night and we were so spoiled that we decided to book a room here for two nights. Lucky for us that they did have availability, as it is one of the most popular lodgings in town. The key factor is the service, simply the best we had in Cuba, so modest, yet so efficient...

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Helpful?
Thank jurscholpp
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Jurscholpp, What to say but a big thank you for not only dining at ours, but also staying! Wow, that is an extra bonus... It is very rewarding to know that you were so satisfied with our service and facilities that from passers by you decided to book in. We can assure you that we keep doing our very...

Rotterdam, The Netherlands
Reviewed 7 December 2016

Whatever we required at Roy's was given to us with great promptness and endless smiles, a service of standards that are not very commonly seen in Cuba, at least not yet. Whatever we needed, from a late breakfast to a take away sandwich, lots of phone calls throughout Cuba to confirm bookings (all complimentary, no one cent was added to...

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1Thank Ralphlore
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Ralphlore, Thank you ever so much for kindly writing such a lovely review and of course for sharing it with the vast TA community. We are already looking forward to your next visit. A big hug from sunny Santiago de Cuba amigos!!!!!! The Roy's Terrace Inn family.-

Berlin, Germany
Reviewed 5 December 2016

What a wonderful stay at the Terrace Inn. These folks will always remain in our minds for years to come and we certainly hope we can visit them in a not too distant future. From the very first moment we were warmly welcomed by the staff, an army of hard working ladies and 4 gents who work day and night...

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2Thank Tristanberlin
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Tristanberlin, From the bottom of our hearts we thank you for sharing your excellent comments about our inn with the traveling community of TA. We are so happy you enjoyed not only our food, location, rooms and public areas, but most of all the warmth of our staff and our service. Thank you so much for appreciating our efforts!!!!...

London, United Kingdom
Reviewed 5 December 2016 via mobile

We recently stayed at Roy's Terrace Inn in Santiago de Cuba (south of Cuba) and we cannot praise them enough. The super attentive staff, the rooms, the food, the enchanting terraces and most of all the excellent service. My husband, our little one and myself were utterly delighted with the experience, particularly taking into account our son's diet requirements. Trust...

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2Thank gwendyvg
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Gwendyvg, Thank YOU for taking the time to write this nice review and thank YOU for choosing us to spend your holidays in Santiago de Cuba and for staying at our inn. Of course you were not a pain, in fact it was our total pleasure serving you and your adorable little one!! Please do come back and we...

Cheltenham, United Kingdom
Reviewed 3 December 2016

We are salsa and Cuban music lovers so we do travel to Cuba as often as we physically can every year. By the way, if you really want to learn the best salsa, son and rumba styles ever, you must come to Santiago de Cuba for the real deal. We keep staying at Roy's Terrace Inn for the simple reason...

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3Thank MNAWOL
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear MNAWOL, Thank you so much for your lovely comments and thank you ever so much for keep coming back again and again to stay with us. It is ever so nice to know that you keep enjoying not only our rooms, facilities and location, but also our always attentive staff and service. No wonder you remember them all by...

Reviewed 3 December 2016

Where to start, Roy is his staff are so friendly and welcoming upon your arrival. The food was wonderful and the roof terrace was lovely. If you are not staying here then its a must you pop in and have some food and drinks. You can always tell when somewhere is great because the roof top terrace was always practically...

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2Thank Julia M
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Julia and Ben, Thank you ever so much for taking the time to write this lovely review and most of all thank you for sharing it with the TA community. We hugely appreciate it! Please do come back to sunny Santiago de Cuba once more. We will always be waiting for you with open arms! A big hug from...

Berlin, Germany
Reviewed 13 November 2016

We really loved our stay at Roy's terrace. We had three nights an in Santiago. Roy and his family were super nice. The food was the best food of all the casas we stayed at in Cuba. The place is nice and quite with a really nice terrace. It less than 5 minutes to the center of Santiago. Best, Monik&Martin

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1Thank martintripadvis0r
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Monik and Martin, Thank you, thank you, thank you!!!!!!!!!!!!!!!!!!!!!!!!! We are so happy you enjoyed so very much not only our establishment itself, but also our family, our service and our food. You know you guys are part of our family!!!!!! A big hug from sunny Santiago de Cuba, The Roy's Terrace Inn family.-

Trujillo
Reviewed 31 October 2016 via mobile

A nice BnB with very welcoming and friendly staff, located just a 10 minute or so walk from the centre. The rooftop terrace is beautiful and although the food was not great (and much more expensive than other places in Santiago) the cocktails were some of the best we had in a month in Cuba. The air conditioning in our...

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Helpful?
Thank TrujilloDonald2010
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear TrujilloDonald2010, Thank you ever so much for your feedback. We hugely appreciate it. We were delighted to learn that you enjoyed so very much not only our friendly and attentive staff, but also our prime location, our lovely cocktails, our little European twist and our beautiful terrace. Our apologies if you perceived our food as expensive... no one else...

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Amenities

Highlights
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At Roy's Terrace Inn you can book any of our four comfortable and nicely decorated rooms. You can also relax, read, have a delicious Cuban coffee, a drink or socialize at our two terraces as they are a convergence point for travelers of all nationalities. Both terraces are entirely decorated with beautiful exotic plants making you feel sort of in a rain forest right in the heart of the city. You can enjoy our tasty Cuban traditional cuisine, the view, the morning and evening breeze and the peace and quiet. Our house is conveniently located in the heart of Santiago de Cuba city center, at only 4 min walk from main square Parque Cespedes, two banks, ATM's, the Cathedral, restaurants, bars, night clubs, art galleries, museums and local bus stops. Also within easy walking distance are shops, markets and other city's landmarks. We will make sure that your stay at our "casa" will be a memorable one. We are pleased to make you feel at home. ... more   less 

Additional Information about Roy's Terrace Inn

Address: Santa Rita 177, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
Region: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range: $64 - $78 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Also Known As:
Roy's Terrace Inn Santiago De Cuba
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms and the casa are extremely clean.”
 of 5 bubbles diwanderer, 8 Jun 2016 | Read review
“Avoid room on the ground floor”
 of 5 bubbles P75XW_, 30 May 2016 | Read review
“Spotless room.”
 of 5 bubbles sarblumstein, 22 Apr 2016 | Read review
“room n° 2 it's perfect”
 of 5 bubbles ElenaBrini, 21 Apr 2016 | Read review
“Three are one room on the ground floor and two rooms on the second floor.”
 of 5 bubbles Odessite, 13 Apr 2016 | Read review
5 of 5