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Firstly let me state straight away that we only had a lunch booked at the Melia as we were on an organised day trip to Santiago de Cuba from Guardalavaca so this is not about staying at the Melia as an overnight guest , it...More
Response from Director G, General Manager at Melia Santiago de CubaResponded 21 January 2015
Thanks for taking some time to write about Meliá Santiago de Cuba hotel. It is a shame you were just visiting us for a while. However your review is very important and has been very useful to keep improving our services.
visits five years apart show improvements to the fabric, the pools are very clean, the Italian restaurant is really good. Everything in Cuba has to be set against problems of supply, maintenance and mind set. Service does not come easily in such locations. I'd say...More
Response from Director G, General Manager at Melia Santiago de CubaResponded 16 January 2015
We would like to say thanks for publishing your experience in our hotel in this fabulous page.
It is wonderful to know that you have enjoyed very much the Italian restaurant and the pool area. Thanks as well for making a remark concerning...More
We stayed here for 3 nights towards the end of the big carnival in July 2014. We paid way over the odds as it was carnival weekend & everywhere else was booked out. Apart from the sheer ugliness of the building from the outside everything...More
Response from Director G, General Manager at Melia Santiago de CubaResponded 10 January 2015
Dear Heather 220_1,
Thank you very much you took time to write this special review of our hotel.
We feel flattered for being the last best experience of your vacation. We hope you can come back any time maybe during the next carnival season.
Starting with the reception, everything in this hotel is near perfection. The bedding is very comfortable, room and bathroom clean. The food served at the hotel restaurants is tasty the service everywhere is efficient. The hotel swimming pool is well kept. On the last floor...More
Response from Director G, General Manager at Melia Santiago de CubaResponded 8 January 2015
We are extremely thankful for your beautiful words to describe our facility and details of your stay. Our goal was accomplished having you so happy and recommending us. This is our best reward to the effort and every day work.
Thanks for your...More
Breakfast selection excellent. This was the only meal we had.
Enjoyed the entertainment and then joined in. relaxing afternoon by the pool bar with a few friends from our trip.
What more can I say. One of the better hotels and we stayed in quite...More
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2 Thank Evelyn M
Response from Director G, General Manager at Melia Santiago de CubaResponded 20 December 2014
Dear Evelyn M:
We are all thankful for the nice review that you have posted and are very happy your stay in our hotel was superb.
It is so nice to hear the compliments for the nice breakfast and the pool area. We hope some...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$163 - US$339 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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