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Islazul Hotel San Juan

Traveller (85)
Room & Suite (14)
Traveller (85)
Room & Suite (14)
Pool & Beach (7)
Overview
  • Excellent3%
  • Very good19%
  • Average42%
  • Poor17%
  • Terrible19%
  • Jul. 10, 2018
    “Poor to average at most...”
  • Nov. 27, 2017
    “Average”
Carretera de Siboney, km 1.5 Reparto Santa Bárbara, Santiago de Cuba Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
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Reviews (94)
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1 - 5 of 33 reviews
Reviewed July 10, 2018

Location is not perfect as it is quite a distance to the city center. The room was not very clean, there was even blood on the bed frame. This could not have come from a mosquito as it was significantly more than just a drop....More

Date of stay: June 2018
Thank MartijnP_12
Response from Maricela L, Director de Relaciones con Clientes at Islazul Hotel San JuanResponded July 11, 2018
Google Translation

Estimado Martijn: Lamentamos mucho que durante su estancia haya tenido que convivir con hechos tan desagradables como estos, los que...More

Reviewed November 27, 2017

Rooms on first floor were spacious, bed was fine, airconditioning didn't function, but was becasue electricity was not stable. After functioning it produced a lot of water on the balcony. Cockroaches were present, in large numbers. Cleaning was done properly. Pool was average, bu good...More

Date of stay: November 2017
Thank markgroen
Reviewed August 20, 2017

We stayed in San Juan for two nights. The first one was sort of okay. Good beds, nice room, cold and a bit less cold water in the shower, breakfast good enough for those who have a heavy job to do for the rest of...More

Date of stay: August 2017
2  Thank Henk N
Reviewed June 10, 2017

The rooms where quite nice. But the pool was overcrowded and people (most Cubans) and the music where very loud. Breakfast was terrible. The restaurant was filled with flies and the food was bad. Not a place to recommend to anyone.

Date of stay: May 2017
2  Thank Marlie P
Reviewed April 12, 2017

The hotel was fairly good. The rooms were fairly clean and comfortable as was the bathroom. the grounds were quite big, sadly the pool was out of action when we stayed which was a bit disappointing. The food was good as were the cocktails in...More

Date of stay: January 2017
Thank Mik1984
View more reviews
About
Description
The Hotel San Juan is located to the east of the city of Santiago from Cuba in the Km. 1 ½ of the historical highway of Siboney, also, as adjacent important we have to the west of the same one the Zoological Park More and to the south San Juan's Hill. Today he/she has as slogan the Hotel San Juan… ¨Historia, Nature and Comfort… they can be their election… Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
108
Price range
US$55 - US$99 (Based on Average Rates for a Standard Room)
Also Known As
Islazul Hotel San Juan Santiago De Cuba
Location
Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
108
Price range
US$55 - US$99 (Based on Average Rates for a Standard Room)
Also Known As
Islazul Hotel San Juan Santiago De Cuba
Location
Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Photos
Traveller (85)
Room & Suite (14)
Pool & Beach (7)
Dining (6)
Family and Play Areas (2)
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Questions & Answers
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Room Tips
"As far away as possible from the pool!"
656marliep
Jun. 10, 2017
Read review
"Avoid room close to the pool area unless you like to hear the loud music."
magnusgi
Nov. 27, 2016
Read review
"Avoid rooms overlooking the zoo at the back unless you like animal noises during the night and a rather..."
snogaroonies
Jun. 11, 2015
Read review
"You can use the computers in the lobby of the hotel."
OldPortBB
Apr. 22, 2015
Read review
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