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Stayed for 8 days Jan 11-18 2018. ZERO complaints!!! Premises was in very good repair and clean. Staff was extremely attentive (Yoel, Yohamel, Alexis and Noore at pool bar were awesome!), food was good (both the Creole and the Gourmet restaurants were excellent! "Ging Seng"...More
We stayed for 2 weeks my husband & I and the rooms were average, big spacious for 2, you can upgrade to adults only if you like as it can get very loud and busy round the poolside, the beach also gets very cramped in...More
Highly recommend this resort. Stayed for one week over 2017/201, group of 10. Beds were amazingly comfortable. Rooms were exceptionally clean. Pools were sparkling clean. Fantastic drinks! Outstanding specialty restaurants. Food was good. People were friendly. Great shows, had fun at pool activities, loved Bar...More
My wife and I visited Grand memories hotel in Varadero. The restaurant staff servicing this hotel are not providing clean drinking water. They bring the water in water bottles and pour your water however the water made my wife and I both sick with diharrea....More
We stayed here for 4 nights in Jan 2018. We flew with Sunwing. Flights were delayed TO & FROM Cuba so that was a good start. The hotel itself was good. The lobby is very large. Tons of seating, a cafe bar, large lobby bar....More
1 Thank Jen L
Response from Valerio L, Director General at Grand Memories VaraderoResponded 2 days ago
Dear Jen L,
First of all, thank you for sharing your opinion on TripAdvisor with the rest of the travellers.
We have take note about all the complaints you said in your review. Our team will consider all your aspects in order to carry out...More