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Starfish Cuatro Palmas

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1,059 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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Montreal, Canada
Reviewed 2 days ago NEW

There is a definite humidity problem in rooms at this resort. We were placed in the newly renovated rooms across the street, upon entering our room, there was a significant humid smell, so reception agreed to move us to another room. However the other room, had same issue, so for those with allergies, I would beware. I had sinus problems...

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Helpful?
1Thank MtlFashionista
Elmira, Canada
Reviewed 5 days ago NEWvia mobile

We spent a week at this great resort January 9 to 16 2017. This was my 4th visit to Cuba but first time at this resort and I was not expecting much due to the very low cost. My previous 3 trips at other resorts in Cienfuegos and Holguin ... food was always a disappointment !My friend and I couldn't...

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Helpful?
6Thank Kathy S
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about the hotel and the facilities. Special thanks for the reviews about our staff and service which help us to carry on wortking on the same line to guarantee to all our guests a very happiness stay. We are looking forward to seeing you soon among us. Receive meanwhile our best regards

Warsaw, Poland
Reviewed 5 days ago NEW

It's been my first time in Cuba and I was positively surprised with this hotel. It's definitely not as good as in Dominican Republic but the rooms were clean and cosy. On Cuba you simply need to turn a blind eye to some issues. Anyway, the food was great too. I loved the fact that the hotel is not huge...

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4Thank Agata8806
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and score. It is a pleasure to read that you have enjoyed your stay among us and we could help you to reach your expectations with our work and service. We look forward to seeing you soon. Receive meanwhile our best regards

Halifax, Canada
Reviewed 1 week ago via mobile

Had a wonderful 2 week experience at Cuatro Palmas. Staff and Management were so nice and helpful. Food was great. Many rooms are renovated and more are being worked on. Location is perfect. In town and on the beach. The size of resort is perfect for us. Not one of the huge ones. We are repeat guests; have returned many...

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Helpful?
8Thank sundeb54
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments and score. It makes me feel proud of our hotel, our facilities and specially our staff. We carry on working with the same illusion and intensity than the beggining to ensure to reach our guests expectations. Looking forward to seeing you again among us, receive meanwhile my best regards

IRAN
Reviewed 1 week ago via mobile

After three days in Havana,we went to this all-inclusive hotel in Varadero.Except the wifi problem that exists all over Cuba,we found everything great at this hotel.Nice staff,dellicious food ,rooms with very beautiful view balcony,clean beach and amazing salsa dancers. You can find very nightlife activities and ...nearby.

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4Thank 729sayedg
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your score and comments. We are pleased to know you have enjoyed your stay among us and with our job we help you to reach your expectations of an enjoyable time. We look forward to seeing you soon. Receive meanwhile our best regards

Toronto, Canada
Reviewed 1 week ago via mobile

It was our first time in Cuba and I have to say the experience at Starfish Cuatro Palma was fantastic! The staff was super friendly always ready to make your stay a great one. I suggest if you go to this resort to ensure you book the colonial superior room. It does need upgrading and the mattress and sheets need...

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4Thank sarananobolton
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and score. It is a pleasure to read that you have enjoyed your stay among us and you really had a good experience. As you said, our team work in order to ghuarantee a happy stay here in Varadero and we feel proud when reading that we help you to reach your needs....

Regina, Canada
Reviewed 1 week ago

My boyfriend and I decided to go to someone hot last minute and we stumbled across an amazing deal to Cuba at the Starfish Cuatro Palmas. At first I was very hesitant as I constantly hear how bland and blah the food is in Cuba. I was nervous I'd spend my whole week eating buns, but after reading the reviews...

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Helpful?
4Thank Krystle R
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments about your stay, our general facilities and our staff. We work in order to guarantee a nice stay among us, trying to get better day by day and reviews like yours help us to get it. We take note about the issues and we will take in cosideration in our meetings. Looking...

Grand Haven, Michigan
Reviewed 1 week ago

We read a lot of the reviews and selected Starfish. It was in town so we could walk to the shops, other nightclubs, etc. It was on the beach - and not all resorts are ON the beach - some you have to walk over a bridge or 5 minutes - we were on the beach and could walk to...

Review collected in partnership with Galahotels.com
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3Thank Joyce C
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your score and for choosing our hotel to spend your holidays. We are pleades to read that you have enjoyed your stay here in our hotel among all the team. We look forward to seeing you soon. Receive meanwhile our best regards

Ontario, California
Reviewed 1 week ago

My stay was pleasant, it is our first time and we were made to feel at home, thanks to all the staff but especially Elimay the public relations of the hotel, she is always attentive and ready to help you anywhere in the hotel, always speak with customers A very pleasant smile. Everything was very good, the food, the room,...

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6Thank ton250
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments and score. THanks for the notes about our staff and specially about our PPRR who is always ready to take care and attend any costumer issue or need with her best face and smile. We look forward to seeing you soon once again among us. Receive meanwhile our best regards

Windsor, United Kingdom
Reviewed 1 week ago

Stayed here for 9 nights. I had emailed ahead to ask for a quiet room and was pleased to see at check in this was honoured- my room was down the side of the pool on the first floor and I was able to sleep soundly every night. For me the hotel does need to continue with its rennovations- my...

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1Thank caroline626

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination. ... more   less 

Additional Information about Starfish Cuatro Palmas

Address: Avenida 1ra entre 60 y 64, Varadero, Cuba (Formerly Hotel Cuatro Palmas Varadero)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $143 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starfish Cuatro Palmas 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Cuatro Palmas Varadero Hotel Varadero
Mercure Varadero
Hotel Style:
#1 Best Value Hotel in Varadero
#7 On the Beach Hotel in Varadero
#8 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Starfish Cuatro Palmas staff and other travellers.
364 questions
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Questions? Get answers from Starfish Cuatro Palmas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your balcony doors when you arrive”
 of 5 bubbles 328krystler, 14 Feb 2017 | Read review
“Main building away from the road”
 of 5 bubbles caroline626, 13 Feb 2017 | Read review
“Know what you are buying Colonial (short walk next door), Las Palmas (On Sight) or ECO (The cheap rooms across the street) .”
 of 5 bubbles Padlnfree, 12 Feb 2017 | Read review
“Ask for third floor in Colonial if you want some view but know that there is no elevator.”
 of 5 bubbles H5769TCdawns, 12 Feb 2017 | Read review
“Top floor nice breeze”
 of 5 bubbles travellingpope, 10 Feb 2017 | Read review
5 of 5