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Gran Caribe Villa Tortuga

ElvolineUS$98*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$98*
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Gran Caribe Villa Tortuga
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992 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Chatham, Canada
Reviewed 1 week ago

My husband and I stayed at Villa Tortuga from March 26 to April 2. There were many good things about this resort and some not so good, but overall it was a great stay and we would return. Best tip I can give: READ THE REVIEWS!!! There is truth in all of them! Location: One of the best things about...

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Helpful?
Thank HeatherPerron
Pickering, Canada
Reviewed 3 weeks ago

I just came back from Villa Tortuga yesterday,and all I can say is go with an open mind!! The resort has about 9 buildings,and while most of them have been or are being renovated, there are a couple still to be worked on, and we were in one of those. The grounds were clean, the pool cleaned every morning, and...

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Helpful?
Thank Elly S
Directora G, Director General at Gran Caribe Villa Tortuga, responded to this review

Dear guest: It is our pleasure to thank you for having chosen us to enjoy your vacation. We appreciate your kindness for stating on this site your comments regarding our resort. We assure you that your opinions and recommendations will be respectfully welcome by our staff. Your opinion is our most important and encouraging tool in the improvement of our...

Reviewed 3 weeks ago via mobile

We changed 3 rooms because they had problems with water or there was broken bed. Also food was old and bad because 9 days there have not climatisation. We was there by Neckermann and they dont want to help us with this problems. Neckermann guy was so rude!! Vety bad experience. It is not 3* but - 1*. Only one...

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1Thank Alena G
Directora G, Director General at Gran Caribe Villa Tortuga, responded to this review

Dear guest: It is our pleasure to thank you for having chosen us to enjoy your vacation. We appreciate your kindness for stating on this site your comments regarding our resort. We are very sorry for the inconvenience during your stay and We assure you that your opinions and recommendations will be respectfully welcome by our staff. Your opinion is...

Hamilton, Canada
Reviewed 3 weeks ago

There was a group of 12 who visited here from March 25th to April 1st. The resort was clean and most of the staff was friendly. The food was just okay but there was always something that was good. The pool and the beach were clean. We never had a problem getting a chair at the pool. If you didn't...

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Helpful?
Thank tripaholic57
Directora G, Director General at Gran Caribe Villa Tortuga, responded to this review

Dear guest: It is our pleasure to thank you for having chosen us to enjoy your vacation. We appreciate your kindness for stating on this site your comments regarding our resort. We assure you that your opinions and recommendations will be respectfully welcome by our staff. Your opinion is our most important and encouraging tool in the improvement of our...

Bobcaygeon, Canada
Reviewed 3 weeks ago via mobile

Went with a big group for the week of March 18 till 25th. It is what you make it. Food was OK not a great variety. There is a great place to eat right at the corner. At extra cost as it's off resort Hydro goes on and off hot water hit and miss. Get up early you should be...

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Helpful?
Thank Pam K
Directora G, Director General at Gran Caribe Villa Tortuga, responded to this review

Dear guest: It is our pleasure to thank you for having chosen us to enjoy your vacation. We appreciate your kindness for stating on this site your comments regarding our resort. We assure you that your opinions and recommendations will be respectfully welcome by our staff. Your opinion is our most important and encouraging tool in the improvement of our...

Leicester, United Kingdom
Reviewed 4 weeks ago

I really wanted to like this hotel, especially after reading the terrible reviews when we had booked it for our 2 week holiday... maybe people are being over critical, I thought to myself. Well they are not. Alarm bells started ringing when we saw international flags for countries such as Canada, Portugal, Mexico, Poland...no UK. And now we see why....

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6Thank Elmo1989_03
Halifax, Canada
Reviewed 4 weeks ago

My sister and I just returned from Cuba (her first time, my second) and we spent the week at Villa Tortuga. We had a great time: the staff here are incredibly helpful, answering our questions, and going above and beyond to help my sister find her lost phone. The resort is situated on a beautiful stretch of beach; the pool...

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Thank Janna L
Reviewed 22 March 2017

Beach is beautiful. The room was very nice, shower was nice but hot water starts later in the day because I believe they use solar power to heat the showers, also the bed was uncomfortable. Drink service was great. Entertainment is mostly dancing, which can get repetitive, there isn't much of a nightlife at this resort. Some security (not all)...

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Thank Ashley l
Reviewed 18 March 2017 via mobile

We stayed here for a week...had a wonderful time. The entire staff was amazing but the recreation lady (forgot her name) was so much fun. Also if you need anything in the buffet..you should ask for Hector and Boris. They were fantastic. We had a lot of fun at ShowTime every night especially the interactive shows. Make sure you check...

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1Thank ilovemangos1269
Ottawa, Canada
Reviewed 17 March 2017

I have visited Cuba often but this is my first time at this hotel. I often stay at 3 star properties and have shared with friends that I have never had a problem with the food with the exception of this time. I would rate the food lower than your standard 3 star. Poor selection and execution. A good 3...

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1Thank GailPM18

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
Official Description (provided by the hotel)
Accepts VISA, Mastercard, and AmEx from non-US banks only ... more   less 

Additional Information about Gran Caribe Villa Tortuga

Address: Calle 9 e/ Boulevard y Ave. Kawama | Matanza, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $98 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Caribe Villa Tortuga 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Gran Caribe Villa Tortuga Hotel Varadero
Tortuga Hotel Varadero
Hotel Style:
#32 Luxury Hotel in Varadero
#33 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Villa Tortuga staff and other travellers.
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Questions? Get answers from Gran Caribe Villa Tortuga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior rooms in buildings A,B and C are new in Feb 2017 and right on the beach. Email to request one before arriving!”
HeatherPerron, 20 Apr 2017 | Read review
“Don't be afraid to ask for an upgrade if you don't like your room”
emsavvy08, 6 Apr 2017 | Read review
“you may have to change rooms so ask to see it first”
tripaholic57, 4 Apr 2017 | Read review
“Ask for a room in the more recently renovated part of the resort.”
156jannal, 26 Mar 2017 | Read review
“Mini fridges not always available so ask in advance. Safe $2 day Mobility ramps but not available all buildings.”
  • our room - typical standard
  • walk in shower
ladywest2, 5 Feb 2017 | Read review
5 of 5
Elvoline
US$98* /night
View Deal
*Disclaimer
Prices are for 1 room, 2 adults
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