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Brisas del Caribe Hotel

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Brisas del Caribe Hotel
Brisas del Caribe Hotel
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3,699 Reviews from our TripAdvisor Community

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Showing 2,515: English reviews
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Miami, Florida
Reviewed 2 days ago NEW

Love the place Gisele, Kenia, Bebe, Roberto and Tony you are the best love your cooking, alway have a great time at Brisad see you all on June, ready to have a great time and dance all day long, specially on Thursday cubans day

Review collected in partnership with this hotel
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Helpful?
Thank Maria R
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review
Google Translation

Estimada señora María, muchas gracias por su comentario y por las muestras de afecto hacia el equipo de trabajo, la...

Ontario
Reviewed 4 days ago NEWvia mobile

Have been to Cuba 5 times. Love Cuba but this hotel had to have been the most outdated run down place we have stayed in all of Cuba. We arrived at night and we're given room 113 in the oldest least well kept part of the hotel. The room smelled, there was no cover on the electrical panel, toilet and...

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Helpful?
1Thank dancerforhim
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear customer, we appreciate your opinion and comment only that we regret that you did not meet your expectations of travel, we try to do everything possible to make you feel good. There are some dissatisfactions from the customers that we are oriented to resolve in a Short term, we invite you to return to the hotel and notice the...

Reviewed 4 days ago NEWvia mobile

My wife and I have been to Cuba 7 times, twice to Varadero. We traveled here with our 5 children, ages 10 to 17. To begin, I love Cuba, the weather, people, beaches, all of it. This is our second time to Varadero with the kids. So the good: Varadero beach is fantastic, clear water, no rocks, shallow enough for...

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Helpful?
Thank Warren C
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear guest, thank you for your comment and publication, thanks for the part that corresponds to security and tranquility, for food and other conditions, the hotel some time ago has an investment plan only that this is gradually and we have the rooms Which will be facing when the season is lowering its occupation. Thank you repeatedly, you can count...

Saskatoon, Canada
Reviewed 4 days ago NEW

I have stayed at Brisas del Caribe on several occasions throughout the past few years. The customer service is above and beyond. The majority of the employees have been there for years and remember you from your previous visits. Rooms are cleaned on a daily basis. If you require anything extra they will go out of their way to accommodate...

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Helpful?
Thank jpederson2017
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear guest JPederson, for the hotel it is always a pleasure to be able to attend and to please you, you have said it is like the second home for the clients who spend their holidays in it. We appreciate your comment and look forward to your visit. Thank you.

Reviewed 4 days ago NEW

We, Robert (31), Irina (30) and Viktoria (1), spend 3 nights in the auxiliary building, which was really quiet. Keeping in mind that the hotels is located on Cuba, the conditions are excellent. The food is tasty and the stuff is very courteous. The beach is very clean and the beach bar is centrally located. I fully recommend the hotel...

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Helpful?
Thank Robert K
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear Mr Robert, thank you very much for your comment and for your appreciation of the hotel, its staff and the services offered, we appreciate your publication taking into account, that eixsten comments not suitable to the conditions that the hotel actually offers its clients , Regrettably. Thanks and we hope to have it back. regards

Thunder Bay
Reviewed 5 days ago NEW

We were at Brisas for the third time from March 7th - 14th, 2017. Right from check-in to check-out, everything was great. It was nice to see Yisel, Julio, Margarita and Yenisel at the Buffet. After being there the first night, we never had to worry about having a table at dinner time as Julio always had a table reserved...

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Helpful?
Thank MargieB66
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear Margie B66, thank you very much for the affection towards our staff and towards the hotel, being part of that great family that has been created during these years with such good guests, we will greet all of you. I regret what happened in the review of your luggage. We hope to see you again when you decide to...

Camrose, Alberta, Canada.
Reviewed 6 days ago NEW

Wanted to get away from Winter and golf so booked for a week, payed $200 extra to upgrade, got a bigger room farthest from the beach so nice and quiet. Room badly in need of updating but have to say our cleaner did a great job and refilled our fridge and gave us clean towels every day. Cuba is not...

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Helpful?
Thank Lorraine91
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear customer, Lorraine, we appreciate your feedback and appreciate all the details that you disagreed with. Sometimes it happens that there is a lot of people at the beginning of the restaurant but this one has two hours of opening, it is not necessary to go suddenly, the products are replenished with all the frequency that their consumption requires, nevertheless...

Midland, Canada
Reviewed 1 week ago NEW

The staff were wonderful. On arriving we were given a ground floor room that was musty. After complaining we were given a room on the third floor, the next day. The maid, Melba, took great care of us. The food was delicious and there was a good selection to choose from. We tried the Cuban and the Italian specialty restaurants....

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Helpful?
Thank ELauzon
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear customer, thank you very much for your comment and publication on trip advisor, for us it has been an honor to have you as a customer. We are making efforts to make the internet faster, but that management is with the entity that manages it and if in Cuba it is slow. Thank you.

Reviewed 1 week ago

Just returned from a week stay at the Brisas del Cribe. I stayed here two years ago and I believe the star rating should be re-evalutated. Should be down graded to a 2 1/2 stars. The Russian and Europe patrons are taking over the resort and are very rude. I witnessed and give credit to the staff putting these people...

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3Thank Steven F
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear Mr. Steven, we appreciate your comments, we respect your views but there are elements that you think that we as a hotel can not share, the hotel is open to all guests wishing to stay in it, it is true that there are certain behaviors but that does not Is detail to give a negative rating that is based...

Reviewed 1 week ago via mobile

I set out to visit cuba with a friend of mine upon arrival at the hotel all seemed well till we were given our room key. Our room was down on the first floor but all the way to the end of the hallway. As we moved closer to locating our room there was musty odour. We had room 103...

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Helpful?
1Thank ESTHER A
Gisell A, Director de Relaciones Públicas at Brisas del Caribe Hotel, responded to this review

Dear Mrs. Esther, thank you very much for your comment, on your behalf, I would like to greet the staff that you are referring to, our hotel has plans when the season comes to intervene the rooms to solve some problems that you are referring to. It can be reached again when you wish and you will notice the manifest...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Brisas del Caribe Hotel

Address: Carretera Las Morlas, km 12 1/2, Varadero, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $115 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brisas del Caribe Hotel 4*
Number of rooms: 440
Reservation Options:
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Also Known As:
Brisas Del Caribe Cuba
Cuba Brisas Del Caribe
Brisas Del Caribe Varadero Cuba
Hotel Style:
#2 Best Value Hotel in Varadero
#18 Top resorts Hotel in Varadero
#20 Luxury Hotel in Varadero
#21 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Brisas del Caribe Hotel staff and other travellers.
238 questions
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Montague, Canada

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Questions? Get answers from Brisas del Caribe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some have a humidity problem”
 of 5 bubbles mariarD1897FA, 24 Mar 2017 | Read review
“Tips go a long way!”
 of 5 bubbles MargieB66, 21 Mar 2017 | Read review
“Try to get a room on the third floor.”
 of 5 bubbles ELauzon, 19 Mar 2017 | Read review
“Main building 2. Floor or above”
 of 5 bubbles Nixie2016, 14 Mar 2017 | Read review
“Terrace room with north facing room offer great views of pool areas”
 of 5 bubbles , 14 Mar 2017 | Read review
5 of 5