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IBEROSTAR Tainos

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IBEROSTAR Tainos
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3,885 Reviews from our TripAdvisor Community

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Showing 2,306: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

The extent of my stay was but one night. Beautiful room with a small balcony. The food was decent and had a wide variety of options throughout the day. The beach, pool and bar areas were lovely - I loved them. This is a place where there is entertainment but the main purpose of a hotel of this nature is...

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Helpful?
Thank Aliki_210
lanarkshire
Reviewed 4 days ago NEW

Stayed here end of Feb as a special birthday treat and had the most wonderful holiday.The beach is picture postcard with water activities such as kayaking,pedalos and catamarans included. Tainos is a lovely well kept hotel,has beautiful gardens,plenty of bars for a small resort,never needed to walk far for very tasty cocktails, even at the beach bar. The staff are...

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Helpful?
6Thank kerben
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, Thanks for having shared your vacation experience in our hotel with the online community. We are pleased to know that you highly valuate the service offered by our staff since it is one of our priorities. We will transmit your appraisal to the management of our hotel so that their efforts are properly acknowledged. Correspondingly, we highly appreciate...

Reviewed 4 days ago NEWvia mobile

I struggle to find any positives, apart from the beach and the beach bar. The room was mouldy, the food was average at best (all 4 of us were ill at some point). Most staff were extremely rude unless they were tipped. The entertainment was ok but repetitive, it reminds me of the dirty dancing holiday camp.

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Helpful?
3Thank Karl M
Abbotsford, Canada
Reviewed 1 week ago

Just got back last Friday from our favourite little hotel,the Iberostar Tainos.This was actually our fourth time and as usual we had a blast.My wife and I as well as her sister and brother in law (who are great travel partners) have made Tainos our go to hotel for the last four years. Going back for us now is like...

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5Thank Darren H
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, Thanks for your valuable and cheering review and for having shared it with the online community. It has always been a pleasure to make our guests feel at home so that they each time look forward to come back, not counting that it is really comforting to know that the efforts made by our staff are so well...

Bristol, United Kingdom
Reviewed 1 week ago

This was our fifth visit to this hotel so we knew what to expect and we were not disappointed. Remember 4 star in Cuba is not the same as European standards but it must be borne in mind that this is a third world country. Having said this the hotel and its surrounding grounds are kept very well. The food...

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Helpful?
3Thank mhpwpat
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, Thanks a lot for sharing such a lovely description of your stay in our hotel and for the time you spent letting other people know about the diligence of our staff when offering the service our clients deserve. This generous appreciation just strengthens our staff commitment to continue working better every day. We will transmit the observations you...

Windsor, Canada
Reviewed 1 week ago

We traveled here last year and was extremely happy from first stepping on to the the resort. Our check in was great and the staff was extremely helpful and fulfilled all of our requests. We stayed in a bungalow and it was clean and comfortable for what we needed it for. Some reviews get very technical with the rooms but...

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4Thank depart42
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, We are glad to know you really enjoy your stay in our hotel. Your words will be transmitted to each department to inspire them to continue working harder every day. We are also grateful for having shared your appraisal with the on-line community and mainly we are very pleased knowing that you will be back soon. Thanks for...

Reviewed 1 week ago via mobile

We travelled to Tainos with our two daughters aged 4 and 6 for a fall getaway. The resort is on the smaller side so it is easily walkable. The kids loved the kids club and the mini disco (the found the mini disco songs on you tube and danced to them for a month after we got home!). The entertainment...

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Helpful?
2Thank Angela C
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, It is always nice to read reviews like yours which highlight our strengths and reveal things that can and should be solved. Thanks for sharing them with the online community since it is the best way to allow other people be acquainted with what we are able to offer. Your words just reinforce our staff commitment to work...

Ottawa
Reviewed 2 weeks ago

We travelled to the Iberostar Tainos during March Break in a family group consisting of young children, teenagers, thirty somthings and a sixty year old with disabilities. We all stayed in the bungalows and were thrilled that the Tainos honoured our room requests. We were given rooms right next to each other, on the ground floor and with the correct...

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5Thank Tam B
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you so much for your nice and objective words, it has been and it will always be a pleasure to receive guests like you. We would also want you to know that your appraisal will be transmitted to the Manager of the hotel and of course to the staff, Needless to say that we will also take...

East Midlands, United Kingdom
Reviewed 2 weeks ago

After reading the reviews on Tripadvisor, I was frankly not looking forward to going anymore. I was even tempted to change to a bungalow room, but after speaking to Thomson decided it wasn't worth the extra money. I am so glad we didn't change, as in my opinion the hotel rooms are better than the bungalow ones, but more of...

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Helpful?
3Thank Nondizzyblonde
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, We really appreciate your thorough and impartial review of your stay in our hotel and we definitely agree birds can, at some point, be annoying; in fact, we have tried to take actions but it is indeed a difficult matter. Anyway we know we cannot give up. We would also like to express our agreement about tipping based...

Regina, Canada
Reviewed 2 weeks ago

Went to this resort in December. The rooms were great. Always had clean towels and towel animals waiting for us. The food was excellent. Huge variety of food at buffet. Food at all the resort restaurants was very good. People working at the resort were very friendly and helpful. I would definitely go back.

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Helpful?
2Thank EllaElla888
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, Thanks for having selected us and for willing to come back. It is reassuring to know that all the effort made is not in vain, since our main concern is the satisfaction of our clients. Your appraisal will be transmitted to the manager of our hotel and to the staff in general so that they feel stimulated. Hoping...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 

Additional Information about IBEROSTAR Tainos

Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $181 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Cancelon and Evoline ltd so you can book your IBEROSTAR Tainos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#14 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Tainos staff and other travellers.
312 questions
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Questions? Get answers from IBEROSTAR Tainos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor in main hotel has great views”
 of 5 bubbles kerben, 26 Mar 2017 | Read review
“It is worth the booking a room in the garden in one of the many bungalows. You will have more space and a large patio to yourselves.”
 of 5 bubbles mhpwpat, 21 Mar 2017 | Read review
“We liked the bungalows. Lower floors have no stairs or elavators to contend with and they are all within a short walk of everything.”
 of 5 bubbles TamB760, 16 Mar 2017 | Read review
“4th floor hotel room. Great views and quiet.”
 of 5 bubbles Nondizzyblonde, 16 Mar 2017 | Read review
“Bungalows - west side of resort or pool view for evening/ night time quiet, closer to the beach.”
 of 5 bubbles T3061UAdanielg, 14 Mar 2017 | Read review
5 of 5