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IBEROSTAR Tainos

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IBEROSTAR Tainos
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3,915 Reviews from our TripAdvisor Community

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Showing 2,318: English reviews
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Maidstone, United Kingdom
Reviewed 3 days ago NEW

We stayed here at the end of a 20 day tour. The bungalow was great, a huge bed, close to the beach and spotlessly clean. The beach was pleasant, quiet and sandy. The room and beach have upped the rating to average because whilst the staff were very good, other aspects of the stay were poor. The entertainment was amateurish...

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Thank German858
Reviewed 3 days ago NEW

We stayed at Iberostar Tainos on Apr 10th to 17th of 2017. Upon arriving at 5am we were given a courtesy suite until our room check in, which was ready at 9am. they were so understanding. We had a great time and met many people that enjoyed the hotel on a yearly basis for many years. Good service at both...

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Thank Jacquie A
St. John's, Canada
Reviewed 6 days ago NEW

We traveled to Cuba for our first trip to celebrate my son's wedding and we had a great time. The rooms, service and facilities were great. The rooms were spotless and we did not have any unwelcome guests. We did have a gecko in the room so the lack of multi-legged critters may have been the Gecko's doing... The staff...

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1Thank stugibsonca
Reviewed 1 week ago

Our family of 4 chose Iberostar Tainos after hours of sifting through 100's of reviews of many Varadero resorts and we are glad we chose TAINOS! (We have 2 girls aged 8 & 6) Admittedly we were a little surprised upon arrival....some of the areas of the hotel seemed desperately in need of a coat of paint, decor update and...

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4Thank Larkyloo2
nova scotia canada
Reviewed 1 week ago

just returned from another great week at Tainos. We were welcomed back by our Tainos family, starting with Giselle and Analise at the front lobby. Our room in a bungalow was lovely, clean and well stocked. Although we saw some changes, there were some positive ones. The food in the buffet was even better than last year with a definite...

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1Thank nstravellers
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, We are really grateful to know that we once again satisfied your expectations and that the staff of IBEROSTAR Tainos worked hard to help you spent another great week at Tainos, and even more indebted to read that we are addressed as your Cuban family. We, definitely, transmitted your appreciation to our manager and particularly to Giselle and...

Normanton, United Kingdom
Reviewed 1 week ago via mobile

This hotel clearly is ready for refurb, but having said that we had a superb break. Our maid was amazing (Thais) Room kept superb and her daily creations were amazing. Pool area was good as was the availability of snacks. Didn't understand why the bars use vending cups though for all drinks (200ml). Main restaurant was good but not to...

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Thank AlanSedge
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, Thank you so much for your kindly words about the service we offer in IBEROSTAR Tainos. Immediately after we read comments like yours, they are sent to the staff involved so that they feel motivated to continue working hard, they are as well referred to the management of the hotel to take actions in those areas in which...

London, United Kingdom
Reviewed 1 week ago

5 off us stayed for just under a week. The trip was very pleasant. the hotel, restaurants, grounds and room were all lovely and the beach facilities were wonderful. Enjoyed the enthusiasm exuding from the entertainment team with both beach yoga and salsa as daily events.

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Thank Violet-grace
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, We are glad to let you know how pleased we feel to read comments like yours. Your comments will be transmitted to each department, especially to the entertainment team, to acknowledge their effort and to encourage them to continue working harder every day. We are also grateful for your recommendation to the on-line community. It is a pleasure...

Carberry, Canada
Reviewed 1 week ago

Oh how I love this hotel! My 12th time to Varadero - last 6 have been returning to Tainos, and I still love it. We have been here 2 times just the 2 of us, but mostly we bring either friends and or Family and they equally have fallen in love with the resort and it's amazing staff! (plus I...

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2Thank Suzie S
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, It is always pleasant to read such a vivid description of your stay in IBEROSTAR Tainos mainly if it is someone with the expertise you have. Thanks for sharing your comments with the online community and for the time you spent letting other people know about the efforts made by our staff to offer a service of excellence....

Glasgow, United Kingdom
Reviewed 1 week ago

recently stayed for 6 nights - wish it was 3 - the staff seemed to be intermittent - some really friendly others not so - esp behind reception - actually used the hotel reception phone to call the rep - only on for seconds - they actually charged me for the call! couldn't believe it - ok when they want...

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1Thank GRR52
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you for choosing our hotel for your recent vacation in Varadero, Cuba and for the time you spent sharing your comments with our online community. Your remarks were referred to the General Manager in order to review our standards and work on improving our services. Thank you very much for your recognition to the service in the...

Saskatoon, Canada
Reviewed 2 weeks ago

Went to Tainos for 2 weeks in early January. Love coming back to see the friends we have made! As always the beach is the best in Varadero. Never a shortage of food or drink and everyone is so happy to help with anything and happy to see you walk through the door. Would like to thank George, Daysi, Maybi,...

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3Thank MandMCote
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you so much for your lovely words, it has been and it will always be a pleasure to welcome guests like you. We also want you to know that your valuation will be transmitted to the Manager of the hotel and of course to the staff, especially to those you gently have mentioned; that is to say:...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 

Additional Information about IBEROSTAR Tainos

Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $190 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd and Cancelon so you can book your IBEROSTAR Tainos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#14 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Tainos staff and other travellers.
320 questions
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Questions? Get answers from IBEROSTAR Tainos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a bungalow as far away from the pool and canteen as possible.”
German858, 20 Apr 2017 | Read review
“Bungalows are much quieter than main hotel.”
jacquiea2017, 20 Apr 2017 | Read review
“Chose an upper bungalow overlooking the pool. Lower floor rooms in the hotel have much smaller balconies.”
stugibsonca, 17 Apr 2017 | Read review
“Have only stayed in a bungalow.”
MandMCote, 8 Apr 2017 | Read review
“Only rooms with an ocean view are on the 4th floor in the main building”
Radu Toma, 6 Apr 2017 | Read review
5 of 5