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IBEROSTAR Tainos

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IBEROSTAR Tainos
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3,842 Reviews from our TripAdvisor Community

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There are newer reviews for IBEROSTAR Tainos
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Showing 2,285: English reviews
Montague, Canada
Reviewed 4 weeks ago

For the value this is a nice resort - not too big and for the most part clean. We certainly all felt safe and secure. This was a great place for a family vacation as we joined our family who lived elsewhere in Canada. Having stayed nearby at a 5 star on our last trip to Cuba the only differences...

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Helpful?
1Thank matt d
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, On behalf of our management and staff at IBEROSTAR Taínos we thank you for choosing us for your recent stay in Cuba. We really appreciate your thorough and fair review, and we are more than happy to read you have enjoyed your time with us and you think about our resort as a great place for a family...

Windsor, Canada
Reviewed 21 January 2017

Well we are home again after 2 weeks at tainos This was by far our best yet A special thanks to George daisey huelo sandy udel William yadaisy and raysin Also tamara and marushka at reception and of course gisselle Many other staff all of which made our stay memorable The many improvements this year were noticeable We will vist...

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Helpful?
6Thank alan l
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, Thank you so much for your beautiful and cheerful words. We are really pleased to hear you enjoyed your stay in our hotel the way you deserve, that is what we work for. Your appraisal will be shared with the management of our hotel and with the staff that made possible your enjoyment, especially George, Daisy, William, Yadaisy,...

Brantford, Ontario, Canada
Reviewed 21 January 2017 via mobile

Extremely disappointed in our bungalow. Sheers were ripped, bathroom flooring gross, no privacy on bathroom window, unit needed painting, daughters bed grubby and old. Food was a 5 out of 10 in the main dining room. Japanese restaurant was good but skip the other specialty restaurant due to cold food and unhappy staff. Beach and pool area are excellent. You...

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Helpful?
4Thank Darlene M
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you very much for choosing our IBEROSTAR Taínos for your recent stay in Cuba. We appreciate your nice comments regarding our Japanese restaurant, our pool and our beach, but above all we would like express our deep sorrow when reading that other services were not up to the standard you expected and deserve. We immediately informed to...

Durham, United Kingdom
Reviewed 19 January 2017

This is a nice little hotel, right on the beach, good pool, and facilities. I would say it's a three star but the price reflects this. Room was clean and cleaned daily, cleaner Idania was very good. Food was fine, perhaps not the choice of others, but salads were fresh, bread good, meat and fish cooked in the restaurant. The...

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Helpful?
3Thank Jen M
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, We are very glad to know you enjoyed your stay in our hotel very much. We would also like to express our gratitude for having shared your fair comments with the online community and let you know that they will be transmitted to our staff to reward their everyday effort. Thank you very much and we hope to...

Hemel Hempstead, United Kingdom
Reviewed 15 January 2017

We stayed at this hotel first two weeks of December 2016, booked a bungalow room after reading reviews on this site, was not disappointed, stayed in room 2414, brochure photos are exactly as you see it. Our maid Lay made sure everything requested was done and kept the room spotless. There is a good size pool with plenty of sunbeds...

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Helpful?
4Thank janneh57
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, We are willing to express how comforting we feel to read comments like yours. Your words will be transmitted to each department to inspire them to continue working harder every day. Especial thanks will be transmitted to Betty, Yeny and the food and entertainment staff. We are also thankful for your reference to the online community and we...

Asia
Reviewed 14 January 2017 via mobile

First of all. Don't go to Varadero. If you want to see Cuba this is the wrong place. If you end up here you need to know that it will be much worse hotel than what you would get for same money in Asia, Europe or anywhere else. Hotel is dated and need more love from maintenance. Staff is generally...

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Helpful?
1Thank Explorer71
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you for choosing our hotel IBEROSTAR Taínos as your preferred destination in Cuba and also for sharing your review with the online community; we sincerely appreciate your observations. It is rewarding to see that you have found our staff service quite good as well as our beach. But, we would like to offer our apologies for the...

Northamptonshire, United Kingdom
Reviewed 13 January 2017

We really enjoyed our first trip to Cuba. It was something completely different to what we were used to in Europe. Ok, tiles in the bathroom were a bit from the 90'ties, but does it matter when the atmosphere is so welcoming? Most members of staff were so welcoming! Our little girls don't normally like staying in mini club. Here...

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Helpful?
7Thank Zaneta K
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, Thanks for your precious and cheering review and for having shared it with the online community. It is, and it will always be a pleasure to make our guests feel at home so that they each time look forward to come back, not counting that it is really comforting to know that the efforts made by our staff...

Prince Albert, Canada
Reviewed 12 January 2017

There were 9 of us that stayed at the Iberostar Tainos from December 24, 2016 until January 1, 2017. Once again, I was not sure what to expect as this was my first time in Cuba and I had read a few reviews before we left. Yes, the bungalow rooms are a bit dated but they are spacious, very clean...

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Helpful?
6Thank golfinmags
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, We are really delighted every time our guests write cheering reviews like yours. Thanks for having shared those comments with us and with the online community. It is certainly a pleasure to know you enjoy your stay in our hotel and consequently, we are looking forward to seeing you soon. We would also like you to know that...

UK
Reviewed 10 January 2017

Very tired old fashioned hotel in a very tatty state. The 'all inclusive' doesn't include Internet or a safe (which we had to use as the patio door was broken and secured by a thin chain). The 'mini bar' allowance is half a can of beer and half a soft drink each per day?!!!Room very grubby, bedding smelt (ugh) ok...

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Helpful?
3Thank jumbobelle
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you for choosing our IBEROSTAR Taínos for your recent vacations in Cuba and for the time you spent sharing your comments with the online community; your remarks were referred to our management department in order to work on improving our services. It is rewarding to read that you could enjoy of your room conditions and your large...

United Kingdom
Reviewed 10 January 2017

My wife and I stayed here, as part of our honeymoon and we honestly couldn't fault it! Sure some of the facilities may be a little bit tired, but hey-ho, you're 5 minutes walk from a beautiful beach and the staff are excellent! We loved every minute here and ignore all the fussy people - the food was plentiful and...

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Helpful?
5Thank John S
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, Thanks for having shared your comments with the online community. We are really glad to know we somehow facilitated your full enjoyment of your honeymoon. It is always a pleasure to host visitors like you and of course we are also looking forward to seeing you once again in IBEROSTAR Tainos. We would also want you to know...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 

Additional Information about IBEROSTAR Tainos

Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $176 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Reservation Options:
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Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#13 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Tainos staff and other travellers.
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Questions? Get answers from IBEROSTAR Tainos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bungalows, ask to upgrade”
 of 5 bubbles stephen_newby, 21 Feb 2017 | Read review
“Bungalos at the back excellent position, however have to pay a little more.”
 of 5 bubbles 706LindaO, 14 Feb 2017 | Read review
“We always get a pool view bungalow .”
 of 5 bubbles South-Novies, 13 Feb 2017 | Read review
“The rooms in the bungalows all looked good to us.”
  • The maids do interesting things with towels and sheets!
 of 5 bubbles edgarg841, 5 Feb 2017 | Read review
“Pay a little extra and book a bungalow we stayed in 3503”
 of 5 bubbles DeniseM826, 29 Jan 2017 | Read review
5 of 5