Paradisus Princesa del Mar Resort & Spa

Paradisus Princesa del Mar Resort & Spa

Carretera las Morlas, Km 19 1/2 Autopista Sur, Varadero 42200 Cuba

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#5 of 7 resorts in Varadero
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.6 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Mid-range
Property amenities
Restaurant
Breakfast available
Room features
Air conditioning

Location

Carretera las Morlas, Km 19 1/2 Autopista Sur, Varadero 42200 Cuba
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Juan Gualberto Gomez Airport
36.3 km
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18Reviews1Q+A7Room tips
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  • 2
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Detailed Reviews
Laurie L wrote a review Feb 2024
2 contributions
4.0 of 5 bubbles
We went for 7 days in January this year, the weather was only warm for a few days but still had a great time, rooms were clean service was good and staff very friendly, we were treated very well by Leo as he made us feel like family and always checked in with us to make sure we were having a good time. Leo always updated us on events at the hotel and was a great source of information and always helped us with every question we had. The food in the buffet was just ok, with some shortages but always had something to eat and the snack bar had burgers and fries which were good,but all the al la Cartes were very good. We did go to a few resturants off resort in Verdaro that were excellent especially Terazzo Cuba. Thank you Leo for making our holiday special.
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Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: bring snacks for yourself and gifts for staff as they are needing it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ldemme26 wrote a review Apr 2024
Timmins, Ontario, Canada57 contributions24 helpful votes
4.0 of 5 bubbles
When we first got there we had a bad first impression as it took more than 6 hours to get checked in. Since we were not checked in we could not get the internet to let our family know that we had gotten to the resort safely. When we finally got our room it was on the 4 th floor with no elevator therefore lots of stairs to climb. There was no air conditioning in our room therefore asked to have that looked into and they said that they fixed it but it was not fixed. We were 2 nights with no air conditioning in our room then our toilet would not flush. That is when we went to the customer service and spoke with Isis who was great and very empathetic with our problem. She called a hotel manager and got our room upgraded to the royal side. That is when our holiday started to get better. Our room was on the ground floor, had air conditioning and a flushing toilet. This made us change our mind about coming back to the resort next year. We will make sure to book on the Royal side to have the extra amenities and better rooms.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Book on the royal side. Worth the extra money. Bring US Cash.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FarAway23937663539 wrote a review Jan 2024
1 contribution
4.0 of 5 bubbles
Good stay at the Paradisus! The standards must be different in terms of the room installation. When it comes to the staff and hospitality, they are great! Thank you Marialys for the yoga class. Very relaxing! Thank you Pepe, Brandy and Manuel for the sunny catamaran vibes!
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bob B wrote a review Feb 2024
2 contributions
2.0 of 5 bubbles
We booked a 14 day stay in the Royal Service Suite through Sunwing Vacations. Upon arrival we had no towels in our room the bar fridge was empty, no robes or umbrellas were in the room and we had absolutely no hot water. Finally after 2 moves we were in a suite that did have hot water but we had to contend with a leaky ceiling that eventually was fixed days later. Our bar fridge was never restocked with beverages during our stay and we had to continually advise our butler. Hot tubs throughout the Royal Service upgrade areas were not functioning anywhere. We had no eggs for the first week of our holiday and beverage such as Cola were consistently in occasions unavailable for drinks. Things did start to improve during our second week when senior management made an appearance at the resort. It was disappointing to have paid for a Royal Service upgrade and the amenities paid for were not received. Resort staff were pleasant and helpful and everyone on the resort was pleasant to deal with. Food overall was quite good other than not having eggs initially. We were at this resort 5 years ago and stayed within Royal Service and our stay was excellent since all amenities were available and functioning at that time.
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Date of stay: February 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Read the reviews.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark A wrote a review Mar 2024
Region of Waterloo, Canada1 contribution
2.0 of 5 bubbles
Currently here. There is very little food. No eggs, no bread, no oatmeal. No bacon. They have a pasta station, some chicken balls and a little ham. Same thing everyday. Food is always cold. No bowls for even cereal. Limited quantities of everything including deserts. Coffee not available at most places except breakfast and lobby bar. No pop. A little sprite sometimes. Service is below expected but about average for Cuba. Rooms okay not great. No tub. Shower is cold water. Not much in the entertainment but there is some. Massages are 55 us. With half off discount. Beach is great water is nice.
Under current conditions I would say this is no better than a 3 star resort. If you pay more than a thousand dollars you could do better.
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Date of stay: March 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
maryo a wrote a review Apr 2024
4 contributions
5.0 of 5 bubbles
We enjoy our holidays in the resort , the hotel is very nice , the entertainment team is the best the girls Marialys, Teresa, Brenda , kevin,dariel, rigo ,carlos and the wonderfull singer Nayvi, they are amazing , the food and service is excellent, the show in the afternoon in the restaurant is very good the canada party was very fun ,the diner in the hill top very good ,we like and enjoy our holidays 😀. The service is good and the room too. We will return once again 😉😃 thank you princesa , and the entertainment team we enjoy our holidays once again
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rysheck B wrote a review Mar 2024
Kenora, Canada97 contributions23 helpful votes
4.0 of 5 bubbles
The entire team was spectacular! Maday, Richard , Carlos, Leodanys, Marta, just to name a few team members that made Francine's birthday a very special ! they met our requests and were concearned to ensure our stay was magnificent. Keep up the gr8 work! :)
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Bring insect repellant for balcony night caps. Resorts, in general , seem to have challenges ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin Q wrote a review Mar 2024
Calgary, Canada2 contributions1 helpful vote
4.0 of 5 bubbles
First off, this is our 6th time to cuba and 3rd year in a row to Varadero. Different resort each time. AGain first time to the Del Mar. We wanted a swim out room experience. Having stayed at the Paradisis Varadero two years ago on the Royal side(highly recommend) what ever resort(up grade), we thought we would try the Del Mar.

The Swim Out Pool area on the Royal side was fantastic. We really enjoyed it. We would normally spend all our time at the beach. However this year the Jelly Fish came late. The first two days we have higher breezes and a bit rougher seas. By day 3 we had a nice calm day and although there were a few Jellys on the beach, none in the water as we spent a lot of time in. Nice beautiful beach and this is what you come to Cuba for. And the Cuban People.

Now, before I proceed further, I want to tell a story so you understand the tough time Cuba as a country is having. I met a very nice elderly couple from Comox BC who were Nomadding across Cuba. Met them in Downtown Varadero. They just reached Varadero that day. I was not dumb to this but they enlighten me a bit so let me pass it along.

They asked me if we were staying at an all inclusive. I said yes we are. They said is there ample food there to eat. I said of course. They told me they darned near starved to death crossing Cuba from small village to village. The Cubans in these villages told them all the food etc is going to the resort areas to feed the tourists. In some places they had not seen milk in 6 to 8 months.

And so, yes we had a few issues at the Resort. However at the expense of the rest of the Country, we did not starve. We ate well. We drank well. We had no butter for many days. Big deal. We knew this well ahead of booking Cuba.

So towels in the room. Yes we only got clean towels maybe every 3 days or so. This is not because they dont want to give clean towels. I think it was clean sheets or clean towels. where do you want them to use the limited detergent they have. I do use the same towel at home for 5 days in a row. It is a bit tough as down there you shower 3 times a day sometimes. But tough luck. We sucked it up and we are going again next year.

Our toilet ran. But the tank apparatus is behind the wall tile and it is not an easy fix. So we lived with it. Most every day we had hot water. The shower was finicky, but we made it work. Didnt deter us from having a hoot.

Service on the Royal side was very good. We went a night to the main lobby bar where the cigar shop was. They had super great drink service here. No waiting at all. The Royal lobby bar was great also. Could get a bit slow but were in Cuba. Smoke a cigar and get over it.

The beach was beautiful. The Jelly fish came late this year. So with high breeze the first few days there were jelly fish all over the beach. A few days later we were in the water and it was wonderful. That is why we come to Cuba. The beaches man.

Further to this, no bid crowds. Not like in Mexico. It was semi busy, but always room any where you went. NO AMERICANS. Not that I have an issue with them but the space you have, always a pool chair or beach chair. Fantasic and this is why we come to Cuba.

Yes they ran out of Vino Blanco a few times. They seem to have more the next day. We just switched our poisen and all was good. Bacon was scarse but I did get some at the Royal side several days in a row. Smoked salmon for breaky. Lots of food choices. I love watermelon but you wont find any here. Again i love pineapple and so was no problem.

My opinion of the nightly entertainment or shows is not that high. But they try their best.

Go here, enjoy it. We had issues at the Iberostar Varadero last year. But we loved it. We wanted a swim out room and that is why we changed. Otherwise I would have gone back to it. Great times.

These resorts are all aged. Always an issue here or there. The internet sucks. I worked a fair bit off my phones. I just paid the roam like home charges. All my calls came in.

Also upgrade to the royal sides or as high as you are able. Do not book less than a 4.5 star in Cuba. This is my recommendation. Go to Cuba and love it.

The Alberta Quinns
Read more
Date of stay: February 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: upgrade to the royal side or as high as you are able. Dont forget where you are and what the Cuba...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian W T wrote a review Apr 2024
2 contributions1 helpful vote
1.0 of 5 bubbles
The exchange rate I agreed with the lady then paid

She only offered me half
So I said forget it
And asked for a refund and keep getting lied too

So tiring 😫 I have no money
They said I'd be refunded in 2 days its been a week

Mmmmmmmmmmmmmmmmmll
Pay my 189 dollars ba k or 50k pesos a d I'll change the review
Read more
Date of stay: April 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Don't use exchange
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan C wrote a review Apr 2024
Petawawa, Canada4 contributions
5.0 of 5 bubbles
Carlos was the best when it came to the activites! He was very interactive. He made sure to keep us in the loop with the activities. And encouraged everyone to do the activites! Very energetic and very social. Carlos did not dissappoint at all
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg P asked a question Aug 2023
Toronto, Canada1 contribution
Scooter rental nearby
Ian W T wrote a tip Apr 2024
2 contributions1 helpful vote
1.0 of 5 bubbles
"Don't use exchange "
Read full review
ldemme26 wrote a tip Apr 2024
Timmins, Ontario, Canada57 contributions24 helpful votes
4.0 of 5 bubbles
"Book on the royal side. Worth the extra money. Bring US Cash."
Read full review
Rysheck B wrote a tip Mar 2024
Kenora, Canada97 contributions23 helpful votes
4.0 of 5 bubbles
"Bring insect repellant for balcony night caps. Resorts, in general , seem to have challenges acquiring some supplies "
Read full review
Edwin Q wrote a tip Mar 2024
Calgary, Canada2 contributions1 helpful vote
4.0 of 5 bubbles
"upgrade to the royal side or as high as you are able. Dont forget where you are and what the Cuba People are going through. Just enjoy it "
Read full review
Laurie L wrote a tip Feb 2024
2 contributions
4.0 of 5 bubbles
"bring snacks for yourself and gifts for staff as they are needing it."
Read full review
Not the right property for you?
There are more places to choose from in the Varadero area.
PRICE RANGE
C$198 - C$235 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaMatanzas ProvinceVaradero
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Paradisus Princesa del Mar Resort & Spa - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Paradisus Princesa del Mar Resort & Spa
Which popular attractions are close to Paradisus Princesa del Mar Resort & Spa?
Nearby attractions include Varadero Beach (5.1 km), Cueva de Ambrosio (3.4 km), and Varahicacos Ecological Reserve (2.6 km).
What are some restaurants close to Paradisus Princesa del Mar Resort & Spa?
Conveniently located restaurants include La Panchita, Paradisus Varadero Resort & Spa - Royal Service, and Kike-Kcho.
Are there any historical sites close to Paradisus Princesa del Mar Resort & Spa?
Many travellers enjoy visiting Cueva de Ambrosio (3.4 km).
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