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Royalton Hicacos Varadero Resort & Spa

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
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4,089 Reviews from our TripAdvisor Community

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Showing 2,892: English reviews
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St. Catharines, Canada
Reviewed yesterday NEW

We really enjoyed our stay at Royalton Hicacos. What sets this resort apart from other is the caring and energetic staff. They go above and beyond to make your vacation memorable and suitable to your needs. There is a lot of spaces for quiet relaxation, but a lot of entertainment and activities to do as well, if you choose. I...

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Helpful?
Thank Tiffany B
Stanford-Le-Hope, United Kingdom
Reviewed yesterday NEW

Just returned was the First time in Cuba chose this hotel on recommendation but it was not what we are used to but still had a lovely holiday. Pros :- Beach - The best we have been to, sand is soft n sea is warm n clear fantastic Rooms - our room was in block 25 overlooking the small pool,...

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Thank debbie l
London, United Kingdom
Reviewed yesterday NEWvia mobile

We travelled with Virgin Holidays who have only recently just begun there partnership with Royalton Hicacos so still a few things to be worked out. All in all, it was what was to be expected from other reviews. The food could definitely be improved but as others have mentioned, this is Cuba and you cannot compare with other countries as...

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Thank jimbobgraham
London, United Kingdom
Reviewed yesterday NEW

The review is based on our first time in Cuba as a couple. We’ve travelled to quite a few locations west and east we wouldn’t class it as a 5 star hotel but a very nice 4 star. At check in we was greeted swiftly with a glass of bubbly and a cold towel to freshen up. We arrived at...

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4Thank MariaJ1404
Cork, Ireland
Reviewed 2 days ago NEW

We stayed at the resort for 8 days in May; it was great! Our butlers Pablo and Carlos were always on hand to help, asking daily if we were OK and if we needed anything. The snorkelling trip was lovely, swimming over wonderful coral and shoals of colourful fish. The rooms are very clean and comfy, but tired; in need...

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4Thank annie199
Reviewed 2 days ago NEWvia mobile

This hotel has everything you need, a beautiful beach, a great pool and plenty of bars and places to eat. Like most places in Cuba the food is ok - nothing amazing. We were a bit confused as to why the restaurants you must book were always so empty when people were being told they are full. Maybe people book...

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4Thank Jill H
Halifax
Reviewed 3 days ago NEW

Another amazingly great time at this resort! The staff are first rate and very friendly. Luis the bartender is top notch. Eileen and Ronald provided first rate butler service who booked a trip snorkelling and a freashwater cave and a trip to Habana. The entire entertainment crew were such a delight and loved doing there job, from water aerobics to...

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Helpful?
3Thank Blaine C
General M, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Blaine, Thank you very much for providing such a positive feedback after your recent stay at the hotel. We are very happy to read that our friendly staff was one of the highlights of your trip and we are glad to read that you have enjoyed the entertainment activities. Finally, we thank you for your comments about the stunning...

Dartford, United Kingdom
Reviewed 3 days ago NEWvia mobile

We had a great time in this hotel the grounds are stunning and so are the beaches. Staff very friendly and we're always on hand to help. I would say that in other hotel experiences I wouldn't rate the Royalton a five star the rooms are in great need of a revamp and the food needs to improve. We never...

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Helpful?
1Thank Sharon S
General M, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Sharon, We are very sad to read your review after your recent stay at the hotel. We apologize if the room hasn't met your expectations. We are already considering a renovation. Moreover, we regret if the food was not of your liking. You could have told us when you were with us and for sure our chefs will have...

Reviewed 3 days ago NEW

This was our Honeymoon, and what could be more romantic than a moonlight swim in a warm tropical sea? The sea was calm, we were a hundred feet or so along from the restaurant away from the lights, around twenty feet out bobbing around admiring the bio-phosphorescence. Perfect. Then from the shore a bright torch light in our faces and...

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Helpful?
2Thank Hubble D
General M, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Hubble, Thank you for sharing your experience at the hotel. We regret that your first room was not of your liking but, we are happy to read that you enjoyed the second. Moreover, we are glad to achieve that you enjoyed the beauty of our beach and the quality of our food. On the other hand, we regret the...

Mount Pearl, Canada
Reviewed 4 days ago NEW

We arrived to our 2nd home on our anniversary May 6th and were once again warmly greeted and remembered by everyone. We cannot say enough about the employees at this resort, always so friendly and helpful. Our butlers LeDuan and Betty are amazing, all you have to do is ask, and of course Alex in Diamond Club is always there...

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Helpful?
3Thank Janet G
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Jante, Thank you very much for loyalty. We are very happy to read your comments about your recent stay among us. We are pleased to achieve that you birthday celebration couldn't be better and you have enjoyed the professional and friendly service of our staff as well as the facilities of our wonderful hotel. We will share your lovely...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $330 - $602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 Luxury Hotel in Varadero
#1 On the Beach Hotel in Varadero
#1 Top resorts Hotel in Varadero
#1 Spa Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
1,579 questions
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3 months ago

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Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 25 good”
debbiel756, 28 May 2017 | Read review
“Ask for rooms away from the road”
MariaJ1404, 28 May 2017 | Read review
“Rooms with a garden view are quieter.”
annie199, 27 May 2017 | Read review
“Ask for first floor in section 16-18 or try the suites”
164blainec, 26 May 2017 | Read review
“Not room 703 or 910”
hubbled, 26 May 2017 | Read review
5 of 5
Elvoline
US$275* /night
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Booking.comUS$311
CancelonUS$281
Hotels.comUS$302
*Disclaimer
Prices are for 1 room, 2 adults
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